Note fondée sur 29 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par O, Gestion de l’hôtel
Thanks Paul
par un voyageur
Publié le 28 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 juin 2024 par O, Gestion de l’hôtel
Thanks Heidi
par un voyageur
4 stjerner
Publié le 21 avr. 2024 sur HotelsFikk dobbeltseng selv om jeg hadde bestilt to enkle senger.
Ellers ingenting å utsette på rommet.
par un voyageur
Publié le 14 avr. 2024 sur Hotels
Accommodation is located centrally and has everything you need for a comfortable stay. Beds were clean and comfortable. Kitchen is a lovely space to come together with family. Add £13 per day for parking as the place has not its own parking. The place is clean but I gave it a 3 for cleaning because there were empty food boxes behind the desk in the main bedroom. Towels were clean but old . Communication was great and we will definitely go back again but will ask them to pay a little more attention to cleaning .
Commentaires de Gestion de l’hôtel
15 avr. 2024 par O, Gestion de l’hôtel
Thank you
par un voyageur
Great
Publié le 4 avr. 2024 sur HotelsParking is about 8am to 8pm
Quite complicate and expensive
Mattress are not really good in my opinion
Under the bed and the sofa was dirty
Overall it's ok very good location.
Commentaires de Gestion de l’hôtel
4 avr. 2024 par O, Gestion de l’hôtel
Thank you
par un voyageur
Publié le 16 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 avr. 2024 par O, Gestion de l’hôtel
Thank you Jacob
par un voyageur
Awful mattresses.
Publié le 20 févr. 2024 sur HotelsThe general facilities were good, but overshadowed by the awful mattresses that allowed us only a few hours of broken sleep when the springs poked you on an unsupportive mattress through the night.
On the Saturday after the first night when complaining I was told there was nothing that could be done before Monday which was our checkout day.
It was a very black mark on an otherwise decent room, but being able to sleep is really important as it did affect everything we had planned as we're so tired all weekend.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par O, Gestion de l’hôtel
Sorry to hear about the mattress issues. We will investigate
par un voyageur
Publié le 18 févr. 2024 sur Hotels
General stay was good, hotel was nice and clean. However access was a pain due to the dedicated app they use to access the property. I never initially received the email for activating and nor did anothe couple. Which led to a bit of a wait. Stay lets quickly remedied this however.
Commentaires de Gestion de l’hôtel
19 févr. 2024 par O, Gestion de l’hôtel
Thanks Kyle
par un voyageur
Publié le 11 févr. 2024 sur Expedia
The only issue was the overwhelming smell of smoke when you enter the apartment. The actual property was great for what we were looking for. Close to the centre of Cheltenham, walking distance to lots of restaurants and plenty to do. Space was clean and comfortable but we could not get passed the smell every time we entered the apartment.
Commentaires de Gestion de l’hôtel
12 févr. 2024 par O, Gestion de l’hôtel
Thanks Emily. That should never happen, but some people don't always have the respect we would hope for.
par un voyageur
Publié le 9 janv. 2024 sur Expedia
The property is a good property! However the tv was coming off the wall! The Wi-Fi didn’t work! The shower was blocked and water kept rising when taking a shower! We had to wait a while for the water to go down before the other person could use it! The kitchen sink was leaking
Commentaires de Gestion de l’hôtel
16 févr. 2024 par O, Gestion de l’hôtel
It would have been great if you would have brought any of these to our attention during your stay so we could resolve. But you didnt.
