Note fondée sur 156 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 déc. 2019 sur Hotels
La chambre était assez petite. Le petit déjeuner relativement sommaire (en fait pas de service de petit-déjeuner mais des vivres prévues à cet effet).
A 10:00, les clients se font "mettre dehors" par les nettoyeuses. Pas une minute supplémentaire, pas de possibilité de "négocier".
Commentaires de Gestion de l’hôtel
6 déc. 2019 par Roy Diamante, Gestion de l’hôtel
Thank you for leaving No.1 The Mansions a positive review.
We are serviced apartments and breakfast is not included but we do provide a breakfast pack with basic provisions as a complimentary service.
With regards to late checkouts, this is not always guaranteed that we can offer this due to the levels of business. However, we will always accommodate the ability to checkout late if there is availability on the day for free.
par un voyageur
Publié le 31 juill. 2024 sur Expedia
We really enjoyed our stay at the apartment. The location was ideal; the apartment facilities were great; and it felt very safe with the front lobby. Just needed the curtain fixing in our apartment. Good communications prior to our arrival.
Commentaires de Gestion de l’hôtel
15 août 2024 par Roy Diamante, Gestion de l’hôtel
Dear Gillian,Thank you for reviewing your stay at Strozzi Palace.It is with much delight to hear that our communications prior to arrival was received well and to know how our guests feel with with safety of their stay along with the use of our facilities. Our maintenance team were advised of the hanging curtain and has since been rectified. Hope to see you return in the future.Kind regards,
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Roy Diamante, Gestion de l’hôtel
Dear Warren,Thank you for rating your stay at Strozzi Palace.We would love to hear what made you score us so highly.Kind regards,
par un voyageur
Publié le 24 juill. 2024 sur Hotels
Perfect stay and service
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Roy Diamante, Gestion de l’hôtel
Dear James,Thank you for reviewing your stay at Strozzi Palace.Short and simple terms and we appreciate your comments. We do value feedback from all guests and welcome you to make contact direct to give further feedback.Kind regards,
par un voyageur
shame
Publié le 21 juin 2024 sur Hotelsthere was a few things that let the property down in our opinion. dirty cups on arrival. doors ti bedroom needed re painting aa there are scratched whilst the sofa is fashionable its its not very comfortable and very low to the ground. my husband had to sit at the dinning table as he couldn't get out of the sofa.
bathroom was clean shame about the large boken tiles around the bathtub.
was good to have milk in the fridge on arrival.
didn't get entrance code till the morning we went and was told when i checked in it would arrive via email the day before. when i rang i could get an answer and was constantly being cut off
the bed was comfortable and so were the pillows.
there was a lovely glass coffee table in front of sofa but we moved it so we didn't hurt our self walking through the apartment at night.
par un voyageur
Really Nice Place
Publié le 10 juin 2024 sur HotelsReally nice place. Would recommend to anyone travelling to Cheltenham
Commentaires de Gestion de l’hôtel
10 juin 2024 par Roy Diamante, Gestion de l’hôtel
Dear Theresa,Thank you for your review of Strozzi Palace. We are delighted to hear you found our property to be nice and recommending to viewers as a place to stay if travelling to Cheltenham.However, we would love to hear further feedback to see see what we missed out on in making your review 10/10?Kind regards,
par un voyageur
Publié le 30 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 juin 2024 par Roy Diamante, Gestion de l’hôtel
Thank you for the 10/10 review. Strozzi Palace would love to hear why we have scored so highly.Kind regards,
par un voyageur
Publié le 25 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 mai 2024 par Alberto Vela Castelan | Guest Service Shift Leader, Gestion de l’hôtel
Thank you for choosing Strozzi Palace Suites By Mansley on your previous visit in Cheltenham, we hope you enjoyed your stay and we look forward to welcoming you again.
par un voyageur
Just book, you’ll love it.
Publié le 2 mai 2024 sur HotelsFirst time booking an apartment and no regrets. Large main room and bedroom as well as excellent bathroom. Everything you need to either eat in the apartment or take advantage of the multitude of bars, restaurants and cafes in the Town centre. Large screen smart TV with a the usual apps already installed. Full crockery and cutlery with coffee machine, microwave, kettle and large fridge with freezer compartment. Communication from Roy the manager was superb and ensured everything went smoothly with code for both exterior and room doors. Couldn’t be simpler. The added bonus was the carpark that was described as a minute away…..it isn’t it’s actually attached to the building so a real winner. Overall if you are doubting yourself, don’t just book. You’ll not regret it 👍
Commentaires de Gestion de l’hôtel
6 mai 2024 par Roy Diamante, Gestion de l’hôtel
Dear Phil,We at Mansley are delighted to read your review and love your comment "Don't, Just Book". Everything detailed in the review to allow our future guests know that they have booked a great property.Strozzi Palaze look forward to seeing you again soon!Kind regards,
par un voyageur
Publié le 14 avr. 2024 sur Hotels
Excellent place, very clean and nicely turned out; perfect location and helpful staff when needed. Will certainly return and would recommend.
Commentaires de Gestion de l’hôtel
16 avr. 2024 par Roy Diamante, Gestion de l’hôtel
Dear Tom, Thank you for the excellent review.We are delighted to read you found our property to be Clean and nicely turned out, along with the helpfulness of our staff.We look forward to welcoming you again on your return visit.Kind regards,
