Note fondée sur 27 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,6 sur 5
100 % des clients le recommandent
4,8 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 14 juin 2024 sur Expedia
good
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 6 févr. 2024 sur Hotels
1 sur 5
par un voyageur

Publié le 2 avr. 2021 sur Expedia
Terrible service, bad concierges
Commentaires de Gestion de l’hôtel
24 mai 2021 par nancy, Gestion de l’hôtel
Dear Guest, We appreciate the thorough review of your recent stay at our hotel and are very sorry you had a disappointing experience with us. We’ve addressed all of the issues you described with our entire staff. your comments are most helpful in meeting the goal of exceptional experiences we strive to meet for everyone who walks through our doors. Thank you once again for your feedback, and we wish you safe travels.
5 sur 5
par un voyageur

Publié le 15 juill. 2020 sur Expedia
服务态度好,房间大,设备新,尤其早餐特别棒,有当地的特色小吃!
Commentaires de Gestion de l’hôtel
16 juill. 2020 par 成都协信中心希尔顿酒店管理层, Gestion de l’hôtel
亲爱的客人您好,欢迎您下榻成都协信中心希尔顿酒店。很荣幸得到您对酒店团队成员服务、设施设备及厨艺全日自助餐厅早餐的肯定。酒店早餐不仅包含了中西式餐点,还融合了许多成都本地特色的小吃如担担面、钟水饺等,相信一定会为您开启独具成都风味的美好一天。期待您的再一次光临,祝您万事顺遂。
4 sur 5
par un voyageur de 大阪

Publié le 4 janv. 2020 sur Expedia
很不错的酒店,整洁干净,大堂有点小但是很别致。地点稍微偏点,但是去春熙路,太古里,宽窄巷,熊猫基地打车都很今和方便。早餐一般。酒店周边有7eleven,超市,小餐馆等。住宿中半夜对面房间出现很大的噪音,酒店解决,给我们升级到18豪华间,前台和门前的服务,尤其是大堂门前的服务生好热情,服务周到非常感谢大。
4 sur 5
par un voyageur

新且舒適的住宿

Publié le 21 déc. 2019 sur Hotels
隔壁房間一直大聲喧嘩到凌晨兩點,正好我隔天又要要早起,不知道是否是隔音不太好還是對方真的太吵? 除此之外的環境設備都很好,被子很舒服,房間乾淨,連餐廳的菜色服務都很好,可惜沒素質的房客破壞了入住體驗
5 sur 5
par un voyageur de Honolulu Hawaii

Publié le 23 nov. 2019 sur Expedia
I recommend this hotel to others because it's located in a nice place in town in Chengdu and near the rail station, and nearby restaurants and shops. My stay was outstanding, the fitness center was great, with various amenities in there, and with a friendly receptionist there. The maids went the extra mile in cleaning, even wrapping up my plug cords for my iPads and phone, and the entire staff were very pleasant, courteous, and bilingual.
4 sur 5
par un voyageur

Publié le 28 oct. 2019
The facilities were very good. The staff's English could be better. The concierge service was adequate, but could be improved.
Commentaires de Gestion de l’hôtel
31 oct. 2019 par Hilton Chengdu Chenghua Management, Gestion de l’hôtel
Dear valued guest, thanks for taking time to review your recent stay at Hilton Chengdu Chenghua. We are very pleased to know that you enjoyed the facilities. Also we feel sorry that our team members' English proficiency and concierge service was a bit disappointing. We will definitely look into the problems and ensure we will improve. Again, thanks for sharing your valuable feedback with us. We sincerely look forward to your next visit.
5 sur 5
par un voyageur

Publié le 24 oct. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
31 oct. 2019 par Hilton Chengdu Chenghua, Gestion de l’hôtel
Dear Guest, thanks for taking time to review your recent stay with us. We are pleased to know that you enjoyed your stay at Hilton Chengdu Chenghua and we look forward to welcoming you again when your next travel brings you back.
5 sur 5
par un voyageur

Publié le 18 oct. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
31 oct. 2019 par Hilton Chengdu Chenghua Management, Gestion de l’hôtel
Dear Guest, Thanks for reviewing your recent stay at Hilton Chengdu Chenghua. We are pleased to know that you have had a satisfied stay and we look forward to welcoming you back in near future.