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JW Marriott Hotel Chengdu

5.0 star property
5-star luxury hotel near Taikoo Li Shopping Center

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Photo gallery for JW Marriott Hotel Chengdu

Property entrance
Reception
48-inch LCD TV with satellite channels, Smart TV
48-inch LCD TV with satellite channels, Smart TV
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Parking available
  • Parking included

Explore the area

Map
No. 19 Dongyu Street, Jinjiang District, Chengdu, Sichuan, 610020
  • Taikoo Li Shopping Center
    ‪16 min walk‬
  • Tianfu Square
    ‪2 min drive‬
  • People's Park
    ‪3 min drive‬
  • Chengdu (CTU-Shuangliu Intl.)
    ‪29 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Smoking

Down comforters, Select Comfort beds, minibar, in-room safe

Executive Room, 1 King Bed, Smoking

  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Down comforters, Select Comfort beds, minibar, in-room safe

Room, 1 King Bed

  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Down comforters, Select Comfort beds, minibar, in-room safe

Room, 2 Double Beds

  • City view
  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living room

Executive Suite, 1 King Bed

  • City view
  • 82 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Smoking

Down comforters, Select Comfort beds, minibar, in-room safe

Executive Room, 2 Double Beds, Smoking

  • City view
  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Studio, 1 King Bed

Executive Studio, 1 King Bed

Executive Studio, 1 King Bed

  • City view
  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Down comforters, Select Comfort beds, minibar, in-room safe

Room, 2 Double Beds

  • City view
  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed (Grand Deluxe)

Down comforters, Select Comfort beds, minibar, in-room safe

Room, 1 King Bed (Grand Deluxe)

  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Chengdu

Central Chengdu getaway .Your stay at this Chengdu City Centre hotel places you within 2 miles (3 km) of Taikoo Li Shopping Center and Tianfu Square. Wenshu Monastery and People's Park are also within 2 miles (3 km).

What's nearby

  • Taikoo Li Shopping Center - 16 min walk - 1.4 km
  • Tianfu Square - 2 min drive - 1.8 km
  • Wenshu Monastery - 3 min drive - 2.2 km
  • People's Park - 3 min drive - 2.7 km
  • Wide and Narrow Alleys - 3 min drive - 3.1 km

Getting around

  • 2nd Chengdu People's Hospital Station - 6 min walk
  • Chengdu Railway Station - 12 min drive
  • Shuangliu Intl. Airport (CTU) - 29 min drive

Restaurants

  • ‪痴串串 - ‬4 min walk
  • ‪潮流生活视觉摄影服务部 - ‬2 min walk
  • ‪船长酒吧 - ‬1 min walk
  • ‪庆园茶楼 - ‬1 min walk
  • ‪永兴快餐店 - ‬2 min walk

About this property

JW Marriott Hotel Chengdu

5-star luxury hotel near Taikoo Li Shopping Center
JW Marriott Hotel Chengdu offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and 8 meeting rooms. Event space at this hotel measures 19375 square feet (1800 square meters) and includes a conference center. A children's pool, a hot tub, and a sauna are also featured at the luxury JW Marriott Hotel Chengdu. Limited free parking is available on a first-come, first-served basis.

This 5-star Chengdu hotel is smoke free.

  • 1 building
  • 345 guestrooms or units
  • 19 levels
  • 2 dining venues
  • 19375 sq ft of conference space
  • 1800 sq m of conference space
  • Built in 2016
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
JW Marriott Hotel Chengdu offers 345 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Select Comfort beds feature down comforters. A pillow menu is available. 48-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

Chinese (Mandarin), English

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View from room

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  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, 307 reviews
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includes taxes & fees
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Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 128 to 148 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Things to do

  • 24-hour gym
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 48-inch smart TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 320 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 128 to 148 per person
  • Rollaway bed fee: CNY 320 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, and Alipay. For guests' safety, the property includes a deadbolt lock in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

JW Marriott Chengdu
Jw Marriott Chengdu Chengdu
JW Marriott Hotel Chengdu Hotel
JW Marriott Hotel Chengdu Chengdu
JW Marriott Hotel Chengdu Hotel Chengdu

JW Marriott Hotel Chengdu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 126 out of 173 reviews
Rating 8 - Good. 30 out of 173 reviews
Rating 6 - Okay. 8 out of 173 reviews
Rating 4 - Poor. 4 out of 173 reviews
Rating 2 - Terrible. 5 out of 173 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bruce, Rancho Cordova

Very professional and nice hotel
Stayed 4 nights in Nov 2024

8/10 Good

Wei Heng Malcolm

Stayed 7 nights in Jun 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best properties I have stay in so far to date. Thank you JW Marriott and staff members for making this an amazing trip!
Stayed 5 nights in Aug 2024

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Hanping

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast options could be better. The strong smell of the durian on our floor. The room is nice and clean up to the JW standard.
Stayed 1 night in Jun 2024

10/10 Excellent

Jian-Gang, Pittsburgh

Stayed 1 night in Jun 2024

10/10 Excellent

S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Friendly and helpful staff made the stay enjoyable
Stayed 7 nights in May 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It will be better if at least a few staffs in reception and restaurant can speak English since there are non-Chinese guests in the hotel.
Stayed 5 nights in May 2024

10/10 Excellent

Tao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Central location, close to shopping and dining center, very clean, nice staff.
Stayed 3 nights in Apr 2024

10/10 Excellent

Cascade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is best managed, with friendly staff who are customer centric. Achieving this consistency is rare across their difference service departments from front desk, to house keeping to dinning. Kudos to everyone!
Stayed 5 nights in May 2024

4/10 Poor

Rui

Stayed 2 nights in Feb 2024

10/10 Excellent

Bin

Stayed 2 nights in Feb 2024

10/10 Excellent

Yong

Stayed 3 nights in Jan 2024

10/10 Excellent

Ricky, Lantana

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This hotel is very elegant, excellent location. Many places are within walking distance.
Stayed 4 nights in Nov 2023

10/10 Excellent

Jinna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Nov 2023

10/10 Excellent

Yunjian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend the suite. The view is stunning, especially from the bathtub. Also remember to ask for a smoke free room.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elevator is not very convenient

I am rather happy with my stay in the JW Marriott here, however, the only thing bothers me is the elevator system they have. You'll have to use two elevators to go up or go down.
Stayed 3 nights in Sep 2021

2/10 Terrible

DM

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel but don't expect good service

The hotel is beautiful and very luxurious. Spacious bedrooms with comfortable beds. Executive lounge complimentary drinks are time limited to 7 to 9pm in the evening (which is not advertised clearly on here or the website). Restaurant closes early with only room service available. Room service menu is only in Chinese with limited options. Sauna and steam room closed during my visit which wasn't explained at check-in. Management ignored emails of concerns. Nice hotel but very poor service. I would recommend Hyatt or Hilton instead.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 4 nights in Dec 2019

10/10 Excellent

Yan Ping

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Room is very spacious and the bathroom is amazing. Breakfast is good and the selection is very wide, so even if I had to stay for 5 nights, I still won't feel like just eating the same few dishes again. Excellent location, 5min walk to Tianfu Square and 10min walk to Chunxi Shopping Area. Room is very clean and having a conference there is a very good choice, with good service and all.
Very big bathroom
Hotel breakfast, not possible to eat everything in a day!
Spacious room
Sunrise from room
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient to city center and helpful staff
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near the subway station and department store.
Stayed 2 nights in Oct 2019