Note fondée sur 86 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,0 Service et personnel
4,1 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 oct. 2018 sur Expedia
Personnels très accueillant sympathique et au service de la satisfaction client. Bonne expérience
Commentaires de Gestion de l’hôtel
13 oct. 2018 par Maverik Mukerji, Gestion de l’hôtel
Dear Guest,
Thank you so much for taking the time to review the hotel following your recent stay and I am thrilled that you had an amazing experience with us.
It meant a lot to the team to receive your praise for the excellent level of service, dedication and care our associates had provided you which made your stay so memorable and special. We not only believe in delivering bespoke services but also creating timeless memories. We look forward to being of service to you soon for another memorable stay .
Sincerely,
Maverik Mukerji
General Manager
par un voyageur
Publié le 19 sept. 2024 sur Expedia
N/a
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Vineesh Kurup, Gestion de l’hôtel
Dear Patrick,It has been our pleasure to welcome you at Novotel Chennai OMR and we thank you for sharing feedback about your recent visit.We look forward to welcome you again with us at Novotel; and we hope your next visit will be as pleasant as the previous one.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Bit slow service. Other than that all good
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Vineesh Kurup, Gestion de l’hôtel
Dear Upasana, Thank you for your feedback. We apologize for the slow service you experienced. We are glad to hear that overall your stay was good. We will address the service speed with our team. Looking forward to welcoming you back soon.
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Vineesh Kurup, Gestion de l’hôtel
Dear Venkatesh,It is with sincere regret that I noted your dissatisfaction with our services. It does not represent the quality of service we strive for at our hotel. We truly hope you will give us another chance to demonstrate our true hospitality which we are known for.
par un voyageur
Very good interms of cleaness and Food.
Publié le 7 août 2024 sur HotelsThe Cleaness and Food was really good. But not a friendly hotel to understand the customer requirements.
Commentaires de Gestion de l’hôtel
8 août 2024 par Vineesh Kurup , Gestion de l’hôtel
Dear Guest, We would like to thank you for choosing our hotel as your accommodation choice during your visit to Chennai. Thank you for taking the time out to inform us of the difficulties you have encountered during your stay with us.It is unfortunate to learn you did not enjoy your stay to the fullest with us at Novotel. This is definitely not the genuinely caring and personalized attention we pride ourselves for providing and which we are known for.Your feedback has been duly noted by us, and rest assured it will be taken up with the concerned department and addressed suitably.We look forward to welcome you again with us at Novotel Chennai OMR. Sincerely, Vineesh Kurup General Manager
par un voyageur
Publié le 19 juill. 2024 sur Expedia
This was a good clean property with a nice restaurant and pool. Great value.
Commentaires de Gestion de l’hôtel
21 juill. 2024 par Vineesh Kurup, Gestion de l’hôtel
Dear David,We very much appreciate your comments regarding your stay at the Novotel Chennai OMR. We indeed endeavor to create memorable experiences to take home with you and I’m glad that we could be of service to you.We look forward to welcome you again with us at Novotel; and we hope your next visit will be as pleasant as the previous one.
par un voyageur
Publié le 7 juill. 2024 sur Expedia
Location, Staff, Cleaniness was good.
Felt room size smaller for family.
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Vineesh Kurup, Gestion de l’hôtel
Dear Bharat,It has been our pleasure to welcome you at Novotel Chennai OMR and we thank you for sharing feedback about your recent visit.We look forward to welcome you again with us at Novotel; and we hope your next visit will be as pleasant as the previous one.
par un voyageur
Publié le 6 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 juill. 2024 par Vineesh Kurup, Gestion de l’hôtel
Dear Kento,It has been our pleasure to welcome you at Novotel Chennai OMR and we thank you for sharing feedback about your recent visit.We look forward to welcome you again with us at Novotel; and we hope your next visit will be a pleasant one.
par un voyageur
Publié le 29 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Vineesh Kurup, Gestion de l’hôtel
Dear Inger K,It has been our pleasure to welcome you at Novotel Chennai OMR and we thank you for sharing feedback about your recent visit.We look forward to welcome you again with us at Novotel; and we hope your next visit will be as pleasant as the previous one.
par un voyageur
Publié le 14 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 juin 2024 par Vineesh Kurup, Gestion de l’hôtel
Dear KwangBok,It has been our pleasure to welcome you at Novotel Chennai OMR and we thank you for sharing feedback about your recent visit.We look forward to welcome you again with us at Novotel; and we hope your next visit will be as pleasant as the previous one.
