Note fondée sur 92 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
100 % des clients le recommandent
4,6 Propreté de la chambre
4,6 Service et personnel
4,8 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Exceptionnel

Publié le 24 oct. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
25 oct. 2021 par Amit Kumar , Gestion de l’hôtel
Dear Jean Louis, Thank you for taking the time to rate Sheraton Grand Chennai Resort and Spa. We look forward in welcoming you back again with us soon! Kind regards, Amit Kumar General Manager
5 sur 5
par un voyageur de Paris

Publié le 2 mars 2019 sur Expedia
Tout était parfait.tres bel hôtel,petit déjeuner parfait,aussi bien déjeuner et dîner avec un accueil exceptionnel.
Commentaires de Gestion de l’hôtel
15 avr. 2021 par Sheraton Grand Chennai Resort & Spa, Gestion de l’hôtel
Thank you for your feedback. We cherish your comments that laud our service standards in providing exceptional hospitality. We value your patronage and look forward to welcome you back.
5 sur 5
par un voyageur

Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Saptarshi BIswas, Gestion de l’hôtel
Dear Ronak,Thank you for your kind review!We are pleased to know that you are happy with your experience at Sheraton Grand Chennai Resort & Spa, Mahabalipuram.It was a pleasure to serve you and we look forward to welcoming you back to the Resort soon!Regards,Saptarshi BiswasGeneral Manager
2 sur 5
par un voyageur

Publié le 25 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par Saptarshi Biswas, Gestion de l’hôtel
Dear Satoshi,Thank you for taking the time out to share your review and experience at our property. We apologize for the inconvinience cause that led you to rating us low. We have shared the review ahead with our team who will be reaching out to you to understand the shortcoming in our service to help us serve you better in the near future.We hope you give us another chance in the near future for a better experience.Regards,Saptarshi BiswasGeneral Manager
5 sur 5
par un voyageur

Publié le 15 juill. 2024 sur Hotels
Excellent service. The ambience was great. The shine spa was amazing
Commentaires de Gestion de l’hôtel
16 juill. 2024 par SB, Gestion de l’hôtel
Dear Suresh Kumar,Thank you for taking the time out to review our property. We are glad you enjoyed your stay and our hospitality has made your experience a memorable one. It was a pleasure hosting you and we look forward to welcoming you back to the Resort soon!Regards,Saptarshi BiswasGeneral Manager
4 sur 5
par un voyageur

Publié le 9 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Saptarshi Biswas, Gestion de l’hôtel
Dear Chang Joon,Thank you for taking the time out to review your stay with us. We are glad you enjoyed your stay with us and that it was a pleasant experience.We look forward to welcoming you again in the near future.Kind Regards,Saptarshi Biswas,General Manager
5 sur 5
par un voyageur

Publié le 21 juin 2024 sur Expedia
The stay was very good. The ambience was perfect. A special shoutout to Chef Ravi and Shradha for taking care of all our small needs and requests. We will definitely revisit the resort again in future.
Commentaires de Gestion de l’hôtel
22 juin 2024 par SB, Gestion de l’hôtel
Dear Sai,We are truly delighted to know that you had an amazing experience. Your kind words of appreciation have been shared with the entire team and will surely motivate them to keep up the good work. Thank you for highlighting our team members efforts. We look forward to welcoming you again soon. Kind Regards,Saptarshi BiswasGeneral Manager
4 sur 5
par un voyageur

Publié le 17 juin 2024 sur Expedia
Good to stay with family
Commentaires de Gestion de l’hôtel
18 juin 2024 par Saptarshi Biswas, Gestion de l’hôtel
Dear Veeracholan,Thank you for your kind feedback!We are pleased to know that you are happy with your experience at Sheraton Grand Chennai Resort & Spa.It was a pleasure hosting you and we look forward to welcoming you back to the Resort soon!Regards,Saptarshi BiswasGeneral Manager
5 sur 5
par un voyageur

Lovely place to stay!

Publié le 8 juin 2024 sur Hotels
This was our first time in India! Couldn’t have picked a better place to stay. Everyone was friendly and accommodating and checked in on us regularly. They even helped us coordinate with the airport when our baggage was lost! The room was bright and airy and clean! They provided ample water in the room and replenished it each day! We visited the restaurant several times and it was delicious every time. The spa was relaxing and lovely, we got massages.if we needed a taxi they helped us get one, even from the airport to the hotel when we first arrived via e-mail! Overall they made us feel very welcome in a new place! Thank you, Malika & Nithin for all of your help throughout our stay!
Commentaires de Gestion de l’hôtel
10 juin 2024 par Saptarshi Biswas, Gestion de l’hôtel
Dear Megan,Greeting from Sheraton Grand Chennai, Mahabalipuram.We are truly delighted to know that you had an unforgettable experience and it is heartening to note that you enjoyed our Amenities, Restaurants and our Services. Thank you for highlighting our team members efforts it is sure to brighten up their day and further motivate us to do better. We are glad you enjoyed your time here. It was a pleasure hosting you and we look forward to welcoming you back again with us soon! Kind Regards,Saptarshi BiswasGeneral Manager
5 sur 5
par un voyageur

Publié le 5 avr. 2024 sur Hotels
Sheraton stay was lovely and special for a lot of reasons!! Although the beachfront rooms are not a thing here, kids would love this property - it has a gorgeous lawn for kids to play and nice outdoor play area! My 4 year old and 1 year old had lots of fun here. Staff went above and beyond to make sure we are comfortable all the time. Food was delicious as well. I would definitely recommend this property for families especially with toddlers / younger kids.
Commentaires de Gestion de l’hôtel
8 avr. 2024 par SB, Gestion de l’hôtel
Dear Guest,Greetings from Sheraton Grand Chennai Resort & Spa!Thank you for your kind feedback!We are delighted to know that the team took care of you and made you feel comfortable & hospitable. The entire team will be delighted to know that you enjoyed your meal by the bay and loved your time here at Sheraton Grand Chennai Resort & Spa.We look forward to welcoming you back to the Resort soon!Regards,Saptarshi BiswasGeneral Manager