Note fondée sur 48 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Virender Thapa, Gestion de l’hôtel
Dear Guest Namaste!!Thank you for taking out the time to share your valuable feedback with us. The team here would be delighted to see your compliments.Look forward to welcoming you back again at ITC Hotels.Thank YouWarm Regards,Virender ThapaGeneral ManagerWelcomhotel Kences Palm BeachNo. 53 Devaneri VillageEast coast Road, MamallapuramTamil Nadu, India
par un voyageur
Publié le 18 févr. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
27 févr. 2019 par Vikram Falodiya, Gestion de l’hôtel
Dear Guest,
Namaste!
Thank You for your valuable feedback! We at WelcomHotel Kences Palm Beach, always strive to provide our guests a comfortable and luxurious experience.
At the outset, I would like to express my sincere apologies for the reported inconvenience caused to you during your stay with us. I would like to assure you that I have personally addressed the same with the concerned and necessary corrective measures have been initiated to prevent recurrence. May I request you to please consider this experience as an aberration, not reflective of the high standards that you have come to expect from us.
It was a pleasure to have you with us and we will sincerely look forward to welcome you all back soon!
Warm Regards,
Vikram Falodiya
General Manager – WelcomHotel Kences Palm Beach, Mamallapuram
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Room was very small, dine in wasnt that good, bathroom had leakage
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Virender Thapa, Gestion de l’hôtel
Dear Guest,Namaste!!Thank You for your valuable feedback with us! We at WelcomHotel Kences Palm Beach, always strive to provide our guests a comfortable and luxurious experience.At the outset, I would like to express my sincere apologies for the reported inconvenience caused to you during your stay with us. I would like to assure you that I have personally addressed the same with the concerned and necessary corrective measures have been initiated to prevent recurrence. May I request you to please consider this experience as an aberration, not reflective of the high standards that you have come to expect from us.It was a pleasure to have you with us and we would sincerely look forward to welcome you back soon!!Thank YouWarm Regards,Virender ThapaGeneral ManagerWelcomhotel Kences Palm BeachNo. 53 Devaneri VillageEast coast Road, MamallapuramTamil Nadu, India
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Virender Thapa, Gestion de l’hôtel
Dear Guest,Namaste!!Thank You for your valuable feedback with us! We at WelcomHotel Kences Palm Beach, always strive to provide our guests a comfortable and luxurious experience.At the outset, I would like to express my sincere apologies for the reported inconvenience caused to you during your stay with us. I would like to assure you that I have personally addressed the same with the concerned and necessary corrective measures have been initiated to prevent recurrence. May I request you to please consider this experience as an aberration, not reflective of the high standards that you have come to expect from us.It was a pleasure to have you with us and we would sincerely look forward to welcome you back soon!!Thank YouWarm Regards,Virender ThapaGeneral ManagerWelcomhotel Kences Palm BeachNo. 53 Devaneri VillageEast coast Road, MamallapuramTamil Nadu, India
par un voyageur
Publié le 28 juill. 2024 sur Expedia
It was a good stay at the property. They had limited options for outdoor play or activities, however the beach and pool were quite enjoyable.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Virender Thapa, Gestion de l’hôtel
Dear Guest Namaste!!Thank you for taking out the time to share your valuable feedback with us. The team here would be delighted to see your compliments.Look forward to welcoming you back again at ITC Hotels.Thank YouWarm Regards,Virender ThapaGeneral ManagerWelcomhotel Kences Palm BeachNo. 53 Devaneri VillageEast coast Road, MamallapuramTamil Nadu, India
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Great hotel and comfortable stay with good amenities
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Virender Thapa, Gestion de l’hôtel
Dear Guest Namaste!!Thank you for taking out the time to share your valuable feedback with us. The team here would be delighted to see your compliments.Look forward to welcoming you back again at ITC Hotels.Thank YouWarm Regards,Virender ThapaGeneral ManagerWelcomhotel Kences Palm BeachNo. 53 Devaneri VillageEast coast Road, MamallapuramTamil Nadu, India
par un voyageur
Provided sub standard room
Publié le 9 juin 2024 sur HotelsVery unhappy with the room.
We booked Deluxe Room, 1 Queen Bed (Club Room) however we were given bad room stating hotel has upgraded us to better room. When we requested why we are not given our original booked room, I was informed those rooms are booked and not available on Sat and Sun.
Apart from room rest all were good (cafeterias, pool, beach areas, and service staff)
Commentaires de Gestion de l’hôtel
10 juin 2024 par Virender Thapa, Gestion de l’hôtel
Dear Guest, Namaste!!Thank You for your valuable feedback with us! We at WelcomHotel Kences Palm Beach, always strive to provide our guests a comfortable and luxurious experience.At the outset, I would like to express my sincere apologies for the reported inconvenience caused to you during your stay with us. I would like to assure you that I have personally addressed the same with the concerned and necessary corrective measures have been initiated to prevent recurrence. May I request you to please consider this experience as an aberration, not reflective of the high standards that you have come to expect from us.It was a pleasure to have you with us and we would sincerely look forward to welcome you back soon!!Thank YouWarm Regards,Virender ThapaGeneral ManagerWelcomhotel Kences Palm BeachNo. 53 Devaneri VillageEast coast Road, MamallapuramTamil Nadu, India
par un voyageur
Publié le 7 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Virender Thapa, Gestion de l’hôtel
Dear Guest Namaste!!Thank you for taking out the time to share your valuable feedback with us. The team here would be delighted to see your compliments.Look forward to welcoming you back again at ITC Hotels.Thank YouWarm Regards,Virender ThapaGeneral ManagerWelcomhotel Kences Palm BeachNo. 53 Devaneri VillageEast coast Road, MamallapuramTamil Nadu, India
par un voyageur
Publié le 8 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 avr. 2024 par Virender Thapa, Gestion de l’hôtel
Dear Mr.Snajay, Namaste!!Thank you for taking out the time to share your valuable feedback with us. The team here would be delighted to see your compliments.Look forward to welcoming you back again at ITC Hotels.Thank YouWarm Regards,Virender ThapaGeneral ManagerWelcomhotel Kences Palm BeachNo. 53 Devaneri VillageEast coast Road, MamallapuramTamil Nadu, India
par un voyageur
Publié le 11 févr. 2024 sur Expedia
Do not let waste your money. They will never tell you that they have sold garden for parties and that they are loud and go on until 11 PM. Gym is very dirty. Mosquitoes everywhere. Not even orth the price. Shame that ITC is associated with it
Commentaires de Gestion de l’hôtel
11 févr. 2024 par Virender Thapa, Gestion de l’hôtel
Dear Mr. Biren,Namaste!!Thank you for taking time to sharing your constructive feedback. We at WelcomHotel Kences Palm Beach, always strive to deliver exceptional experience to all our guests but we fell short on this particular stay.At the outset, I would like to express my sincere apologies for the inconvenience caused during your stay. We have addressed reported issue to concern team to take corrective action. We would request to give us another opportunity to serve you better in your future stay. We looking forward to welcome you back in the nearest future and should you need any further assistance please do not hesitate to contact us.Responsibly Yours Virender ThapaGeneral ManagerWelcomhotel Kences Palm BeachMamallapuramTamil Nadu, India
