Note fondée sur 2 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 janv. 2024 par Danile Li, Gestion de l’hôtel
Thank you for taking the time to share your feedback about your recent stay at Hilton Garden Inn Chenzhou Beihu . We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
par un voyageur
HILTON Chenzhou is lousy
Publié le 13 nov. 2023 sur HotelsFlood in bathroom while taking shower, snacks given were in a square box with cling wrap, suggest do by new or unopen package type so that we know it is hygienic.
Parking area is horrible small at the basement, we felt no security. Toilet bowl is not automatic flush, nowadays 3 stars also auto already.
Bed is rough surface on bed sheet, not sure why?
Shampoo, shower gel not nice to use.
Commentaires de Gestion de l’hôtel
14 nov. 2023 par Danile Li, Gestion de l’hôtel
Dear guest, thank you for choosing our hotel. We apologize for not being able to provide you with the quality service you deserve. We have reported your problem to the relevant departments of the hotel for follow-up improvement in order to bring you a really high quality service. Listening to our guests helps us create the best customer experience. Thank you again for taking the time to give us your valuable input. Because your feedback that we recognize our shortcomings, rather than being complacent in the field of service. We hope you will visit us again soon and give us the opportunity to give you the best experience.
