Note fondée sur 319 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 sept. 2019 sur Hotels
Une odeur de cigarette nauséabonde dans l’an chambre, la moquette était vraiment sale et tachée! Je ne comprends pas le fait qu’en cet hôtel soit si bien noté alors que c’était la pire chambre ou j’ai eu l’occasion De dormir dans ma vie...
Commentaires de Gestion de l’hôtel
30 oct. 2019 par Seth Morris, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
par un voyageur
Publié le 11 févr. 2016 sur Hotels
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Heather Brown , Gestion de l’hôtel
Dear Jacob, Thank you for leaving your rating, any information about your stay is always welcomed and helpful for our staff to correct issues for future guests.
par un voyageur
Publié le 12 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Heather Brown , Gestion de l’hôtel
Dear Whitney, Thank you for your post-stay review. Keep us in mind for you next trip to Cheraw.
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Checked in late, got into the room and just wanted to take a shower and go to sleep. Shower had a dead cricket in the tub and sand from the last person who used it. Room smelled musty upon entry and it definitely needs updating. I chose this hotel based on that it had an 8 out of 10 rating. I would say it’s a 4 out of 10. I would not stay there again.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Heather Brown , Gestion de l’hôtel
Dear Susan,Please allow me to apologize on behalf of our staff for failing to meet your expectations. We have since done a deep clean in our bathrooms to prevent future guests from experiencing issues like this again. Thank you for taking the time to leave your post-stay review and inform us of these problems.
par un voyageur
Publié le 2 sept. 2024
The room was ok. Somewhat dated. We chose this hotel for the pool and convenients to the race. It was high 90s. The pool was broke, and there was NO ice or any other vending. Could let that be known on website that the pool is not open. Very upsetting
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Heather Brown , Gestion de l’hôtel
Dear Holly, I would like to apologize for the inconveniences you had to deal with during your stay. As well as for the pool being closed for maintenance. These issues have been handled and we hope to have a chance to better host you again in the future.
par un voyageur
Publié le 2 sept. 2024
Good and clean
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Heather Brown , Gestion de l’hôtel
Dear Robert, Thank you for your review. Keep us in mind for your next visit to Cheraw.
par un voyageur
Publié le 25 août 2024 sur Hotels
It’s a cheap place to sleep for the night. But it is a bit old and in need of a renovation. It’s clean and quiet.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Heather Brown , Gestion de l’hôtel
Dear Metta, We are glad that your stay with us was clean and quiet.
par un voyageur
Publié le 20 août 2024 sur Expedia
No problem with parking. Staff was nice.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Heather Brown , Gestion de l’hôtel
Dear Valencia,Thank you for staying with us, we are happy you had no issues with parking or staff while you enjoyed your stay with us.
par un voyageur
Publié le 13 août 2024 sur Hotels
Amazing Customer Service!!! Amazing House Keeping!!! Always attentive and always keeps me happy
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Heather Brown , Gestion de l’hôtel
Dear Whitney,Thank you for your wonderful review. We are over the moon that you enjoyed your stay with us. Keep us in mind on your next visit to Cheraw.
