Note fondée sur 281 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great Stay
Publié le 27 sept. 2024 sur HotelsVery clean and comfortable. Bed was a bit bouncy but I slept well. A/C was noisy but worked well.
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Room was “clean” but smelled awful. Ac didn’t work and never once received towels or had room redone.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Mike R, Gestion de l’hôtel
Dear Steven Thank you for your feedback.We will work on the cleanliness issues. We are hiring more people
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Mike R, Gestion de l’hôtel
Thank you for your feedback.We apologize that we were not upto your expectations. if you like to discuss,please contact Brenda during office hours
par un voyageur
Publié le 22 sept. 2024 sur Expedia
The staff are very friendly and accommodating. I do wish the pool would have been functional as that was the whole reason i booked the hotel. I think the rooms could use some updating but otherwise its a comfortable stay.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Mike R, Gestion de l’hôtel
Thank you for your positive feedback. We are trying to find a pool company to come and do the work
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Staff was very friendly and helpful with all of our concerns and questions!!!! Thanks 🙏
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Mike R, Gestion de l’hôtel
Thank you very much
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Too bad the beautiful pool was not open. They are having trouble finding compatible parts for an old pump. We all know about those kinds of issues.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Mike R, Gestion de l’hôtel
Thank you for your positive feedback.We are trying to find a pool company and do the needful work.
par un voyageur
Publié le 25 août 2024 sur Hotels
Very dirty
Commentaires de Gestion de l’hôtel
26 août 2024 par Mike, Gestion de l’hôtel
Dear Stephanie, We thank you for your response,we have been making changes at the property, have new employees, and focus is on Cleanliness and Service.
par un voyageur
Publié le 24 août 2024 sur Expedia
The staff were nice and frendly
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Mike R, Gestion de l’hôtel
Thanks
par un voyageur
Publié le 16 août 2024 sur Expedia
Location worked for our needs perfectly.
Commentaires de Gestion de l’hôtel
26 août 2024 par Mike, Gestion de l’hôtel
Thank you very much.We are centrally located in Cherokee IA,walking to Restaurants,Fast Foods,Grocery Stores, Pharmacy and have ample truck parking also
par un voyageur
Publié le 4 août 2024 sur Expedia
We chose this hotel because it had an indoor pool. Unfortunately, it was not open. The water was dark green so it looks like it has been closed for quite some time.
Commentaires de Gestion de l’hôtel
26 août 2024 par Mike, Gestion de l’hôtel
We have posted everywhere online that the pool is closed for remodel.