Note fondée sur 683 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,1 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bon hôtel
Publié le 23 mai 2023 sur HotelsHôtel conforme à la description d’hôtel.com, c’est propre et entretenu, le petit déjeuner est très convenable.
par un voyageur
Bien
Publié le 24 juill. 2016 sur HotelsHotel correcte.tres bien placé.petits déjeuners très moyens.
Hôtel calme.
par Vincent
Publié le 29 oct. 2015 sur Hotels
Recommandé
pour Tout le mondepar un voyageur de Montréal
Bon hôtel
Publié le 26 avr. 2015 sur Expedia
Contre : Améliorer la qualité du petit déjeuner. En particulier, il devrait y avoir du pain, et le café pourrait être meilleur.
Emplacement : Endroit idéal pour visiter le parc national et le très intéressant musée cherokee. Le casino est localisé à moins d'un kilomètre.
Hôtel bien situé et pas trop cher, tout près du Smokey Mountain State Park.Une excellente base pour visiter la région. Personnel sympatique, propre et confortable. Un seul bémol: le petit déjeuner était minimal, et le café n'était pas très bon.
par un voyageur
Very Relaxable
Publié le 15 juin 2024 sur HotelsVery clean, friendly staff. Great price. Location was ideal. Walking Distance &Close to attractions downtown. Will be staying here in the future.
Commentaires de Gestion de l’hôtel
15 juin 2024 par Erin, Front Desk Manager, Gestion de l’hôtel
Thank you for taking the time to leave a review regarding your recent stay with us. We are so glad to see that you enjoyed our property and staff. I will be sharing your kind feedback with our team as feedback from our awesome guests is what drives us to keep improving every day. Thank you again and we hope to see you the next time you are in town!
par un voyageur
Publié le 11 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 juin 2024 par Erin, Front Desk Manager, Gestion de l’hôtel
Thank you for taking the time to leave a review after your recent stay with us. We are glad you enjoyed your stay and we hope to see you again in the future!
par un voyageur
Amazing Stay in Cherokee NC
Publié le 1 juin 2024 sur HotelsAmazing stay! Great location couple minute walk to River Park. Close to main attractions. Excellent service, clean and comfortable. Staff went out way to make sure it was great stay. Will be back in stay in area. Highly recommended.
Commentaires de Gestion de l’hôtel
9 juin 2024 par Erin, Front Desk Manager, Gestion de l’hôtel
Dear Donna,Thank you for taking the time to leave a review regarding your recent stay with us! We are so glad to hear that your stay was wonderful and you enjoyed your time with us. Positive feedback from our awesome guests serves as a reminder for us to keep up the good work and keep striving to improve in the future! Thank you again for your feedback and we can't wait to have you back again soon!
par un voyageur
Publié le 27 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 juin 2024 par Erin, Front Desk Manager, Gestion de l’hôtel
Dear Bogdan,Thank you for taking the time to leave a review regarding your recent stay with us! We are glad to see that you enjoyed your stay and we hope to see you again in the future.
par un voyageur
Clean on the surface...I wouldn't stay again.
Publié le 21 mai 2024 sur HotelsWe prepaid through hotels.com for our room. The facility called us to make sure we were going to show up for our prepaid room starting at 5:00 at night. We couldn't answer the phone because there was no cell service. When asked about the phone call the facility said they were just checking on our ETA even though the offices open 24 hours???? When you arrive you have to sign a paper agreeing to a $250 fine if you smoke in the room. However when you go in the room it smells like a casino floor after midnight... Stale, musty, humid and like old smoke. Couldn't open the window because there was no screen and it was springtime so lots of bugs outside. Really really not good. I was embarrassed to have brought my mother there to stay. When I spoke to the gentleman at the front desk about the odor he said they can't control that people stand outside the rooms and smoke at all hours... The air conditioning had trouble cooling the room and did nothing for the humidity. Very poor water pressure in shower. Great handicapped safety bars in bathroom. The bed was uncomfortable enough that my mother had back pain for most of the next day. The construction of hotel is old so heavy bricks which means that the room was quiet even when the 20+ motorcycle group started up their Harleys early in the morning to leave. So that part was nice. Overall, I wouldn't stay again.
Commentaires de Gestion de l’hôtel
25 mai 2024 par Erin, Front Desk Manager, Gestion de l’hôtel
Thank you for taking the time to leave a review regarding your recent stay with us. On behalf of the entire hotel, let me apologize for the issues you encountered. We will be investigating the issues you have cited here and using your feedback in order to make improvements to our property. We hope that you will give us another chance to properly host you in the future. Thank you again!
par un voyageur de Monroe
Publié le 21 mai 2024 sur Expedia
There's a reason I keep coming back to the Econo Lodge! Yes, it's always super clean, with comfortable beds, beautiful scenery, and an excellent location, but it's the friendly staff that's my #1. This time, a shout-out to Erin! Thank you.
Commentaires de Gestion de l’hôtel
21 mai 2024 par Erin, Gestion de l’hôtel
Stacey, thank you so much for taking the time to leave us a review after your recent stay! We are so happy to hear that you had another enjoyable stay with us. Positive feedback from our repeat guests makes our day and reminds us why we keep striving for improvement every day! Lastly, thank you so much for the shout-out! Guests like you are the best part of being Front Desk Manager at Econo Lodge!
