Note fondée sur 970 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 août 2022 sur Hotels
par un voyageur
Très bel hôtel
Publié le 30 oct. 2019 sur HotelsTrès bel hôtel situé juste en face du grand casino. Hotel de qualité en tous points.
Commentaires de Gestion de l’hôtel
31 oct. 2019 par Sandra, Gestion de l’hôtel
Thank you for your positive feedback. We look forward to seeing you again soon.
par un voyageur de Knoxville
Publié le 19 sept. 2024
par un voyageur
Publié le 14 août 2024 sur Expedia
Clean and well kept
Commentaires de Gestion de l’hôtel
16 août 2024 par Will, Gestion de l’hôtel
Thank you for taking the time to complete this survey, and on behalf of the hotel and our team, thank you for choosing to stay with us. We're pleased to learn that you enjoyed your stay, and we look forward to serving you again in the future.
par un voyageur
Publié le 12 août 2024 sur Expedia
The property was great. Easy to find and super convenient. I did not like the hidden charge that was not on my statement BUT charged to my account.
Commentaires de Gestion de l’hôtel
13 août 2024 par Will, Gestion de l’hôtel
Thank you for taking the time to complete this survey, and on behalf of the hotel and our team, thank you for choosing to stay with us. We're pleased to learn that you enjoyed your stay overall. The charge that you're speaking of is more than likely not a charge but an authorization for incidentals and will drop off in a few business days. Thanks, and we hope to serve you again in the future.
par un voyageur
Publié le 12 août 2024 sur Expedia
The hotel is across the street from the casino.
Commentaires de Gestion de l’hôtel
13 août 2024 par Will, Gestion de l’hôtel
Thank you for taking the time to complete this survey, and on behalf of the hotel and our team, thank you for choosing to stay with us. We're pleased to learn that you enjoyed your stay, and we look forward to serving you again in the future.
par un voyageur
Publié le 11 août 2024 sur Expedia
We didn’t get a king size bed as requested. Had to settle for two full beds. Got no reimbursement for this!
Commentaires de Gestion de l’hôtel
12 août 2024 par Will, Gestion de l’hôtel
Thank you for taking the time to complete this survey, and on behalf of the hotel and our team, thank you for choosing to stay with us. We would like to offer you our sincerest apologies in relation to your bed type. We have shared your feedback with the hotel's leadership team. We hope you will allow us another opportunity in the future to provide you with a stay that exceeds your expectations.
par un voyageur
Publié le 9 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 août 2024 par Will, Gestion de l’hôtel
Thank you for taking the time to complete this survey, and on behalf of the hotel and our team, thank you for choosing to stay with us. We're pleased to learn that you enjoyed your stay, and we look forward to serving you again in the future.
par un voyageur
Publié le 5 août 2024 sur Expedia
Room was pretty unclean with lots of mildew in bathrooms and on windows. Air conditioner was marginally functional. Wife and I left as early as possible after 1-night stay.
Commentaires de Gestion de l’hôtel
7 août 2024 par Will, Gestion de l’hôtel
Thank you for taking the time to complete this survey, and on behalf of the hotel and our team, thank you for choosing to stay with us. We're displeased to learn about your negative experience, and we can assure you that this experience is well below our standards. Please accept our sincerest apologies, and we hope that you will allow us another opportunity in the future to provide you with a stay that exceeds your expectations.
par un voyageur
Publié le 3 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 août 2024 par Will, Gestion de l’hôtel
Thank you for taking the time to complete this survey, and on behalf of the hotel and our team, thank you for choosing to stay with us. It appears that it was not a perfect stay and for that we would like to offer you our sincerest apologies. We hope that you will allow us another opportunity in the future to provide you with a stay that exceeds your expectations.
