Note fondée sur 84 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
3,5 Service et personnel
3,7 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 juill. 2018 sur Expedia
Il s’agit d’un hôtel qui ne dispose pas de réception. Nous devions être contacté par mail plusieurs jours avant pour organiser notre arrivée. Sans nouvelle de leur part, nous leur avons adressé un mail qui est resté sans réponse.
Nous avons été contraint de trouver un autre hôtel.
Commentaires de Gestion de l’hôtel
18 juill. 2018 par Miriam, Gestion de l’hôtel
We respond to our guest, sorry you felt that way, all you had to do is call us. We are at 3800 in the mountains and have no wifi we offer No wifi so you knew it from the beginning.
par un voyageur
Publié le 11 août 2024 sur Expedia
After we paid for 3 nights in full, Panther Creek sold our cabin to another, then charged us a second time, and put us in a U-Haul that they call a tiny home. We arrived in the dark, trailer was dark. There were bugs, dirt, feces. A sheer curtain for a bathroom door, toilet not attached to floor, floor sticky, furniture filthy and greasy. Electrical outlets improperly installed, there is no code, apparently for human safety. Water was left in an appliance on counter from at least a month ago…we RAN out in AM and notified Panther Creek, explained, and proved to them that we paid in full. They tried to keep both sets of payments, as they have a no refunds policy.
Ruined our trip. I have photos of the filth, how do I show others to help folks see this bait-and-switch and FECES on furniture and handrails. Horrifying.
when traveling, we used to try to support Native run businesses, but lack of codes and laws will keep us from Cherokee, and all Native businesses in all future travels. A real shame, but hey, they can make their own rules. After months of badgering, we were able to get some resolution from PCC, but did they clean up, figuratively and literally? Don’t risk your travel $, please.
par un voyageur
Publié le 10 août 2024 sur Expedia
Very nice
par un voyageur
Publié le 5 août 2024 sur Expedia
I LOVED THIS PROPERTY . VERY QUIET AND PEACEFUL LOVED SITTING ON THE BACK PORCH LISTENING TO THE CREEK FLOW THROUGH . ALL AROUND BEAUTIFUL PLACE . WILL DEFINITELY COME BACK .
par un voyageur
Publié le 29 juill. 2024 sur Expedia
par un voyageur
Publié le 22 juill. 2024 sur Expedia
I loved the place overall! I feel there should be another set of stairs at the other end of the cabin to make entering the 3rd cabin a lot less noisy for others staying.
par un voyageur
Publié le 10 juill. 2024 sur Expedia
par un voyageur
Publié le 7 juill. 2024 sur Expedia
We loved our stay at the cabin and met really nice people while there. The only complaint was a very noisy neighbor across the street. Played loud music all hours. Not the cabins fault. We would definitely stay again. The creek, and fire pit were a hit.
par un voyageur
Publié le 5 juin 2024 sur Expedia
Not a cabin just a small room right on side of road almost in road fire pit and grill was a joke
Commentaires de Gestion de l’hôtel
23 juin 2024 par Ellie, Gestion de l’hôtel
Well when you want the least inexpensive room around you received it, clean, and yes right off the road. Still better than a hotel and we never called it a cabin. It a suite of comfortable and economical.
par un voyageur
Publié le 3 juin 2024 sur Expedia
Loved the creek!
Commentaires de Gestion de l’hôtel
23 juin 2024 par Ellie, Gestion de l’hôtel
So glad you enjoyed your stay. Would love to have you back here in Cherokee, NC and the Great Smokey Mountains. We have 11 other cabins to stay at too.
