Note fondée sur 396 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Good
Publié le 19 oct. 2023 sur HotelsNice stay.
Staff was great.
The most important, clean room ^^
Commentaires de Gestion de l’hôtel
14 déc. 2023 par cater , Gestion de l’hôtel
Thank you! We are glad you enjoyed your stay. Hope to see you again soon.
par un voyageur
Publié le 15 nov. 2024
Upon checkin we were not told there would be no working room phone or refrigerator due to construction in the surrounding blocks. Our room also did NOT have a working deadbolt or latch. When trying to press the latch to the door, the door completely moved in the frame! Maintenance stated the entire door would need to be replaced. I had to go to the front desk three times for issues. The third time resulted in me reporting the unsafe door and asking for a manager because I felt I deserved a refund of some sort. I needed contact info and a percentage to be able to give to Travelocity. One front desk attendant had no clue and the other provided me with the manager’s card, but said I couldn’t speak to the manager and Travelocity would have to call.
par un voyageur
Publié le 23 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par FOM, Gestion de l’hôtel
Thank you for taking the time to leave us a 10/10 rating. We are so glad to see you enjoyed your stay with us here at the Holiday Inn Philadelphia-Cherry Hill and we look forward to seeing you again!
par un voyageur
Publié le 22 août 2024 sur Expedia
Clean Hotel decent restaurant WiFi didn’t work for 2 days & indoor pool was closed carpet was wet first night
Commentaires de Gestion de l’hôtel
30 sept. 2024 par FOM, Gestion de l’hôtel
We sincerely regret that your experience was less than perfect. We care deeply about ourguests and want to provide the most comfortable experience possible. Wehope you give us another chance soon, so we can share a more positive experience.
par un voyageur
Publié le 20 août 2024 sur Hotels
Very dirty floors not vacuumed or washed in the bathroom, food on floors and sticky bathroom floor
Commentaires de Gestion de l’hôtel
30 sept. 2024 par FOM, Gestion de l’hôtel
Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team. We hope you are willing to give us a second chance to show you a 10/10 experience!
par un voyageur
Publié le 20 août 2024 sur Expedia
Pool was out of service. We chose because it had a pool. No complimentary coffee??? First for me. Restaurant closed roof leak. Lobby bathrooms out of service.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par FOM, Gestion de l’hôtel
We sincerely regret that your experience was less than perfect. We care deeply about ourguests and want to provide the most comfortable experience possible. Wehope you give us another chance soon, so we can share a more positive experience.
par un voyageur
Publié le 19 août 2024 sur Expedia
Everything was great
Commentaires de Gestion de l’hôtel
30 sept. 2024 par FOM, Gestion de l’hôtel
Thank you for taking the time to leave us a 5/5 review. We are so glad to see that you enjoyed your stay with us here at the Holiday Inn Philadelphia-Cherry Hill and we look forward to seeing you again!
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par FOM, Gestion de l’hôtel
Thank you for choosing us for your stay in Cherry Hill. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to the Holiday Inn Philadelphia-Cherry Hill in the near future and giving you a 10/10 experience!
par un voyageur
Publié le 18 août 2024 sur Expedia
bad
Commentaires de Gestion de l’hôtel
30 sept. 2024 par FOM, Gestion de l’hôtel
We’re very sorry to hear about your recent experience. This does not reflect the standard of service that our customers deserve. We hope you are willing to give us another chance to give you a 5/5 experience.
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par FOM, Gestion de l’hôtel
Thank you for taking the time to leave us a 10/10 rating. We are so glad to see you enjoyed your stay with us here at the Holiday Inn Philadelphia-Cherry Hill and we look forward to seeing you again!
