Note fondée sur 559 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,5 Service et personnel
3,7 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We're glad to hear you had a good experience. We hope to see you again soon!Sincerely, Hotel Manager
par un voyageur
Publié le 30 sept. 2024 sur Expedia
No
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your positive review! We're glad to hear you enjoyed your stay. We appreciate your feedback and look forward to making your next visit even better!Sincerely, Hotel Manager
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Excelente servicio
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager
par un voyageur
Publié le 24 sept. 2024 sur Expedia
It was very clean and romantic setting.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest,Thank you for your lovely review! We're delighted that you enjoyed the clean and romantic setting of our hotel. We hope to welcome you back for another special stay.Sincerely, Hotel Manager
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your thoughts and the 3 out of 5 rating. We appreciate your feedback and are sorry to hear that your experience was average. We're committed to improving our services and hope to exceed your expectations in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We’re very sorry to hear about your experience and appreciate you taking the time to share your feedback. Your concerns are important to us, and we would like to learn more about what went wrong. Please reach out to us directly so we can address your issues and improve for the future.Sincerely, Hotel Manager
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Sheet are dirty
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest,Thanks for your comments. I'm terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I'm disappointed that we could not satisfy you, and I hope you will try us again in the future. We're always working to make the guest experience better than ever before.Sincerely,Hotel Manager
par un voyageur
Publié le 13 sept. 2024 sur Hotels
The room was beautiful had an old smoke smell but over all once I used my cleaning products it was all good.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We're glad to hear that you found the room beautiful and that you were able to improve the situation with your own cleaning products. However, we sincerely apologize for the old smoke smell you encountered.Your comments are important to us, and we will work on addressing this issue to ensure a more pleasant experience for future guests. We appreciate your understanding and hope to welcome you back for an even better stay next time!Sincerely, Hotel Manager
