Note fondée sur 127 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,6 Service et personnel
3,4 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 oct. 2024 sur Hotels
It was dirty.
Commentaires de Gestion de l’hôtel
5 nov. 2024 par Lisa, Gestion de l’hôtel
Hi, Rick! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Lisa
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for taking the time to leave us a review. We appreciate your feedback and apologize for any inconvenience caused. We are committed to ensuring our guests have a comfortable and pleasant stay.
If there is anything specific you would like us to address or if you need any further assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com. Our team is always here to help.
Once again, thank you for choosing OYO Rooms. We hope to have the opportunity to welcome you back soon.
Warm regards,
Team OYO
par un voyageur
Publié le 15 sept. 2024 sur Hotels
We tried to check in early and they told us there was a fee, but couldn't tell us how much it would be. Ok spot if you need to be in this area like we did for a wedding. If not, I would move along to an area with better hotels.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Lisa, Gestion de l’hôtel
Hey, Michelle! Thank you so much for rating us positively. As per the feedback, we can see that you are not completely satisfied with our services, we have notified the concern with our significant team to ensure a comfortable stay in the future. Regards, Lisa
par un voyageur
Publié le 12 sept. 2024 sur Hotels
par un voyageur
Publié le 9 sept. 2024 sur Expedia
The manager was exceptionally helpful
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for your kind words! It's great to hear that our manager was exceptionally helpful during your stay. We're proud to have such dedicated team members who go above and beyond to assist our guests. If you need any further assistance, please feel free to contact us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
par un voyageur
Publié le 21 août 2024 sur Expedia
Great deal,
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Noah, Gestion de l’hôtel
Thanks for the positive rating, David! Hope to welcome you again soon. Regards, Noah
par un voyageur
Publié le 19 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Noah, Gestion de l’hôtel
Hi, Robert! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim
par un voyageur
Publié le 26 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Eva, Gestion de l’hôtel
Hi, Connie! We are sorry to see that you are not completely satisfied with the services. Be assured, we are striving day and night to make sure your future visits are nothing less than amazing. Regards, Eva
par un voyageur
Publié le 22 juin 2024 sur Expedia
When you call, it's very hard to understand the owner. The mattress needs to be replaced. The chalking around the tub needs to be redone. There was no breakfast or fruit. Asked to use the ironing board and the cover has holes in it. Only reason we stayed there, was it was near the wedding.
Commentaires de Gestion de l’hôtel
28 juin 2024 par Joey, Gestion de l’hôtel
We are sorry to hear about your experience, James! Being a visitor, we expect everything is perfect. Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Joey
par un voyageur
Publié le 10 juin 2024 sur Expedia
The property needs updated and cleaned. We stay here often due to location proximity of family. Every time I stay, the property gets a little worse.
Commentaires de Gestion de l’hôtel
13 juin 2024 par Dewi, Gestion de l’hôtel
Hey, Kimberly! Thank you so much for rating us positively. As per the feedback, we can see that you are not completely satisfied with our services, we have notified the concern with our significant team to ensure a comfortable stay in the future. Regards, Dewi
