Note fondée sur 920 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 déc. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
14 janv. 2021 par Front Desk Aloft Chesapeake , Gestion de l’hôtel
Verified Traveler, We appreciate your positive feedback about your experience. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
Sincerely,
Aloft Chesapeake
par un voyageur
Bel hôtel
Publié le 15 août 2019 sur HotelsHotel propre, de style contemporain avec un beau hall. Très bon service et lors du check in. Toutefois, le déjeuner n’est pas inclus et le choix des items pour déjeuner est limité, il pourrait y avoir une grande amélioration de ce côté.
par un voyageur
Publié le 20 août 2024 sur Expedia
Upon arrival, there was a Caucasian women at the front desk. She was rude as she didn’t allow a full general question to be asked. She clearly was stressed because she then went to smoke a cigarette. The remote in the room did not work as well. The mattresses were too big from the frames of the beds. The mattresses just kept on sliding
Commentaires de Gestion de l’hôtel
20 août 2024 par Guest Services Team, Gestion de l’hôtel
Dear Sha'Banda, Thank you for your feedback and for being our guest. Please accept our sincere apologies for the behavior of one of our associates and for the issues you experienced in your room. We strive to provide wonderful hospitality to all of our guests; therefore, we truly regret that this was not your experience. We have reviewed your feedback with the appropriate individuals, and steps are being taken to ensure such concerns are not repeated. We are truly sorry and hope you will consider giving us a second chance in the future.Sincerely,Your Guest Services Team at Aloft Chesapeake
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2024 par Guest Services Team, Gestion de l’hôtel
Dear Brendon, On behalf of our team at Aloft Chesapeake, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to the city.Sincerely,Your Guest Services Team at Aloft Chesapeake
par un voyageur
Publié le 17 août 2024 sur Expedia
Nice
Commentaires de Gestion de l’hôtel
18 août 2024 par Guest Services Team, Gestion de l’hôtel
Dear Barry, We are very glad you had a great experience throughout our hotel. We love what we do, but it is always nice to be recognized for a job well done! We will share your compliments with our staff, and we hope to have the honor of hosting you again soon here at Aloft Chesapeake.Sincerely,Your Guest Services Team at Aloft Chesapeake
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2024 par Guest Services Team, Gestion de l’hôtel
Dear Delzora, Seeing such a positive rating is always a delight as it tells us that we've succeeded in providing a rewarding experience. We appreciate your recognition and look forward to welcoming you back to Aloft Chesapeake soon!Sincerely,Your Guest Services Team at Aloft Chesapeake
par un voyageur
Love it
Publié le 17 août 2024 sur HotelsWe loved our room - it was so big and clean. Plenty of room for us and our dogs.
Commentaires de Gestion de l’hôtel
18 août 2024 par Guest Services Team, Gestion de l’hôtel
Dear Amy, We appreciate the outstanding review. It is a delight knowing you were pleased with our clean and spacious guest rooms. We are thrilled to read how much you and your furry friend enjoyed your time with us. We work hard to deliver an exceptional experience for all of our guests, even the four-legged ones, so we celebrate reviews such as yours. Thank you for choosing Aloft Chesapeake. We would love to host you again the next time you are in the city.Sincerely,Your Guest Services Team at Aloft Chesapeake
par un voyageur
Publié le 14 août 2024 sur Expedia
I would like to say the staff is very nice. Daphne who works in the maintenance dept. very helpful,TV was not working, she came in accessd the situation. she immediately contacted front desk,r\ I was moved to another room with working TV. Her professionalism, pleasant and bright attitude made the check in experience very warm and comfortable.
Commentaires de Gestion de l’hôtel
15 août 2024 par Guest Services Team, Gestion de l’hôtel
Dear Gloria, Thank you for your excellent review and for your recommendation for other travelers. We were delighted to read that Daphne helped to make your stay even more memorable. We will definitely pass along your compliments to let her know how much you appreciate her service. The next time your travels bring you to the area, we would love to have you stay at Aloft Chesapeake again.Sincerely,Your Guest Services Team at Aloft Chesapeake
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par Guest Services Team, Gestion de l’hôtel
Dear Walter, Thank you for the wonderful rating for Aloft Chesapeake! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Sincerely,Your Guest Services Team at Aloft Chesapeake
par un voyageur
Publié le 13 août 2024 sur Expedia
Great property, clean and convenient. Bartender was great, clean and cool pool table in main lobby. Cornhole available outside in patio. Pool was small but comfortable and clean. Room was modern and super clean. Great stay will be back.
Commentaires de Gestion de l’hôtel
14 août 2024 par Guest Services Team, Gestion de l’hôtel
Dear Davey, Being a part of your wonderful stay is the greatest compliment, and we are delighted you enjoyed so much about your time with us. Thank you for spotlighting our friendly staff, convenient location, comfortable accommodations, and great amenities that we provide to our valued guests. Welcoming you back would be a pleasure, so please return soon for another outstanding experience at Aloft Chesapeake.Sincerely,Your Guest Services Team at Aloft Chesapeake
