Note fondée sur 899 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,6 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 juill. 2022 sur Expedia
Le personnel n’est pas très accueillant aucun bonjour a l’arrivée et aucune merci au départ déjeuner non complet mais bon
Commentaires de Gestion de l’hôtel
11 août 2022 par Shonie, Gestion de l’hôtel
I will address this directly with the team. I am sorry you experienced this. Thank you for staying with us.
par un voyageur
All newly renovated hotel
Publié le 8 oct. 2017 sur ExpediaBeds are soooo comfortable, close to big shopping mall with restaurants
par un voyageur
Publié le 3 déc. 2024
No one was there for check in or check out. I just left the key card on the desk
Commentaires de Gestion de l’hôtel
4 déc. 2024 par Guest Services Team, Gestion de l’hôtel
Dear Tom, Thank you for being our guest at Holiday Inn Express Chesapeake - Norfolk. We strive to provide attentive service at every step of your stay and apologize for any inconvenience you encountered during your check-out process. Your comments will help us improve our service to ensure a smoother departure experience for all guests. We hope you had a wonderful stay with us, and we look forward to the opportunity to exceed your expectations during your future visit. Sincerely,Your Guest Services Team at Holiday Inn Express Chesapeake-Norfolk
par un voyageur
Publié le 1 déc. 2024
Everything was great from check in, cleanliness and breakfast!
Commentaires de Gestion de l’hôtel
2 déc. 2024 par Guest Services Team, Gestion de l’hôtel
Dear Faith, Thank you for the excellent rating! It is fantastic to hear you enjoyed everything about your stay at Holiday Inn Express Chesapeake - Norfolk. We are delighted we could accommodate you during your time in the city and that we left you with such a wonderful impression. Your praise for our check-in service and well-kept hotel is much appreciated! We are also glad you enjoyed our delicious breakfast; it is one of our guests' favorite amenities. Thank you for taking the time to share. We look forward to hosting you again soon.Sincerely,Your Guest Services Team at Holiday Inn Express Chesapeake-Norfolk
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Guest Services Team, Gestion de l’hôtel
Dear Al, Thank you for choosing Holiday Inn Express Chesapeake - Norfolk. We were pleased that we exceeded your expectations during your visit to the area. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Sincerely,Your Guest Services Team at Holiday Inn Express Chesapeake-Norfolk
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Guest Services Team, Gestion de l’hôtel
Dear Jo, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Holiday Inn Express Chesapeake - Norfolk; we hope to see you again soon. Sincerely,Your Guest Services Team at Holiday Inn Express Chesapeake-Norfolk
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Guest Services Team, Gestion de l’hôtel
Dear Yordry, We appreciate you choosing our hotel for your visit to the area. Our goal is always for the comfort and satisfaction of our guests. Therefore, we apologize for any concerns or frustrations you experienced during your time with us. We hope you will give us another chance to provide you with a more enjoyable stay.Sincerely,Your Guest Services Team at Holiday Inn Express Chesapeake-Norfolk
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Guest Services Team, Gestion de l’hôtel
Dear Ivana, Thank you for choosing Holiday Inn Express Chesapeake - Norfolk. We were pleased that we exceeded your expectations during your visit to the area. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Sincerely,Your Guest Services Team at Holiday Inn Express Chesapeake-Norfolk
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Guest Services Team, Gestion de l’hôtel
Dear Deb, We are delighted you enjoyed your stay at Holiday Inn Express Chesapeake - Norfolk. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the area.Sincerely,Your Guest Services Team at Holiday Inn Express Chesapeake-Norfolk
par un voyageur
100% recommend Holiday Inn Express Norfolk Chesape
Publié le 16 sept. 2024 sur HotelsI am always nervous when booking hotels because I have booked a few in the past based off of the pictures portraying beautiful rooms and when you walk in its gross. I find this can even happen at better named hotels. I would highly recommend Holiday Inn Express Norfolk Chesapeake...the rooms were very clean and the beds were super comfortable with soft linens. When we get back to the area I will definitely stay there again!!
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Guest Services Team, Gestion de l’hôtel
Dear Wendy, We are delighted that our hospitality and beautiful property exceeded your expectations for Holiday Inn Express Chesapeake - Norfolk. We are glad to know how much you appreciated our comfortable beds and well-appointed rooms. It is our goal to provide an excellent stay, and we know this starts with a great night's sleep. Thank you for your recommendation. We are delighted you're considering staying with us again, and we look forward to the opportunity to welcome you back for another pleasant and comfortable stay.Sincerely,Your Guest Services Team at Holiday Inn Express Chesapeake-Norfolk