Note fondée sur 456 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Mario
Publié le 30 juin 2015 sur Hotels
par un voyageur
Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par Guest Services Team, Gestion de l’hôtel
Dear Georgianna, It is wonderful to know you enjoyed everything about your time at Residence Inn Chesapeake Greenbrier and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier
par un voyageur
Publié le 5 août 2024 sur Expedia
Staff helpful. Hotel in a convenient location.
Commentaires de Gestion de l’hôtel
6 août 2024 par Guest Services Team, Gestion de l’hôtel
Dear kathleen, We are delighted to read how much you enjoyed your stay. Thank you for recognizing the outstanding service and convenient location we provide. We take pride in delivering a top-notch experience coupled with easy access to all that Chesapeake has to offer. All of us at Residence Inn Chesapeake Greenbrier look forward to having you stay with us again. Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Decent breakfast and workpit facility. Quiet large room.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Guest Services Team, Gestion de l’hôtel
Dear Eric, It was a pleasure having you as our guest at Residence Inn Chesapeake Greenbrier. We are pleased to know that our spacious rooms and amenities exceeded all of your expectations and made for a more memorable stay. Thank you for your kind words about our complimentary breakfast. We appreciate your feedback and look forward to hosting you again the next time you are in the area.Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier
par un voyageur
Nice stay needs a few upgrades.
Publié le 23 juill. 2024 sur HotelsOur stay was nice, the check-in process went very smoothly, and staff was polite and fridendly. the breakfast was a plus and had a lot of options so it is wonderful for kids. my only complaint was that I had to change rooms due to the bed being uncomfortable. I do think they should look at some upgrades when it comes to that. They could also benefit from new carpet in the rooms.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Guest Services Team, Gestion de l’hôtel
Dear latrecia, Thank you for being our guest at Residence Inn Chesapeake Greenbrier. We are delighted that you found our check-in service seamless and enjoyable. It is our pleasure to ensure a hassle-free and welcoming start to your stay. Your kind words about our breakfast and our staff's politeness have truly brightened our day. However, we are sorry for the concerns with the carpet and the mattress in your room. We apologize for the inconvenience this caused and thank you for bringing these to our attention. We continually work to improve our accommodations, and we appreciate you sharing your comments. We hope that you will stay with us again; we are confident you will have the exceptional stay you deserve.Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Not clean and in dire need of TLC and general updates!
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Guest Services Team, Gestion de l’hôtel
Dear Eric, Thank you for posting a review of your stay. We are pleased that we met most of your expectations; however, we apologize if we overlooked some housekeeping areas. This will be addressed appropriately, and we appreciate your valuable feedback. We have also taken note of the concerns you raised regarding your observation, as we are continually striving to ensure a perfect visit for every guest. We hope you will return soon so we can show you our commitment to exceptional hospitality.Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier
par un voyageur
Dogs and the elevators
Publié le 20 juill. 2024 sur HotelsStaff was nice. However we almost got stuck in the elevators trying to go home. Also the hotel is dog friendly but guest didnt control dog kept tellin it sit and walmed away from it and then calling it and it ran through Breakfast room. The guest had to get children out of the way it was a mess. He apologized but my mom was upset we went back up and didn't enjoy Breakfast. I think some type of rules should be set about animal's.
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Guest Services Team, Gestion de l’hôtel
Dear Shenita, Thank you for your recent stay and for sharing your experience. We appreciate you taking time out of your day to let us know how we can improve, and we assure you we will do just that. We are committed to delivering excellent service and accommodations for all our guests. We truly regret the concerns about the elevators and the dogs barking and its overall impact on your stay. If this happens in the future, please let our front desk know, as we do have a pet policy so our guests are not disturbed. Thanks again for your valuable feedback, and we hope you will give us another opportunity to serve you. Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier
par un voyageur
Publié le 19 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Guest Services Team, Gestion de l’hôtel
Dear LaToyya, We hope you loved many aspects of our hotel and appreciate you sharing your rating. We are disappointed that we may not have lived up to all of your expectations and are grateful for your feedback. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless hospitality you should always expect from us.Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier
par un voyageur
Publié le 18 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Guest Services Team, Gestion de l’hôtel
Dear Paul, Thanks for taking the time to share your feedback. It is wonderful to hear you enjoyed everything at Residence Inn Chesapeake Greenbrier. We can't wait to host you again!Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier
par un voyageur
Publié le 17 juill. 2024 sur Expedia
It’s a special place for family to stay and relax and feel safe
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Guest Services Team, Gestion de l’hôtel
Dear Tonia, Thank you for taking the time to let us know how much you and your family enjoyed our hotel and exploring the Chesapeake area. It was a pleasure taking care of all of you. We appreciate your feedback and look forward to hosting you again at Residence Inn Chesapeake Greenbrier.Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier
