Note fondée sur 777 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 juin 2024 par FOH, Gestion de l’hôtel
Thank you very much for your feedback. We are delighted that you had a pleasant stay and look forward to welcoming you back in the future. – Front of House Manager
par un voyageur
Publié le 30 mars 2023 sur Hotels
Commentaires de Gestion de l’hôtel
13 avr. 2023 par Guest Relations Team, Gestion de l’hôtel
Dear Sharon,We are so pleased to hear you had a pleasant stay. We look forward to welcoming you back again soon!
par un voyageur
Publié le 9 déc. 2019 sur Hotels
par Valerie
Publié le 26 déc. 2017 sur Hotels
L’hotel est superbe, les chambres spacieuses et tres confortables. Par contre, la nourriture est loin d’etre a la hauteur...ils arrivent meme a vous rater un spaghetti, c’est dire.
par un voyageur
Publié le 5 août 2024 sur Expedia
par un voyageur
Publié le 5 août 2024 sur Hotels
par un voyageur
Publié le 4 août 2024 sur Hotels
par un voyageur
Thank you for a lovely stay!
Publié le 31 juill. 2024 sur HotelsOur stay was very comfortable. Excellent service given to us. Caroline at the front desk was extremely helpful, polite.. she went above and beyond to answer our questions. My partner and I will definitely stay again. The facilities were very nice. Lots of character in the building itself and garden.. a luxury stay! Not really a negative point.. but maybe going forward there there could be more offers for key workers and nhs staff as the purpose of our-stay was related to work. Maybe also more offers with breakfast and food for people who are staying at the hotel. Kindest regards, Dr Bukhari.
Commentaires de Gestion de l’hôtel
5 août 2024 par FOH, Gestion de l’hôtel
Thank you for your feedback. We look forward to welcoming you back!
par un voyageur
Don't bother.
Publié le 28 juill. 2024 sur HotelsNot the best hotel to stay in, unprofessional at check in with manager discussing the electrics and, how much it will cost. Doesn't give the best impression.
Chose hotel as needed a break from city and wanted to sit on terrace to enjoy surroundings, ended up in the car park on some random tables due to two weddings having the terrace exclusive. It needs to be advertised on website before you get there not when you check in and, be told.
Last complain, the radiator kept making noises all night, considering its Summer, why ??
Wasn't a fan of Best Western before this stay but will be avoiding definitely in the future. Swimming, sauna and steam room small but at least it was the best thing about the stay.
Commentaires de Gestion de l’hôtel
5 août 2024 par FOH, Gestion de l’hôtel
Thank you for your feedback. We have passed your comments to the relevant departments.
par un voyageur
Lovely stay
Publié le 28 juill. 2024 sur HotelsLovely stay, very welcoming and was delighted to discover we had been provided with an upgrade to a junior suite.
This is our second visit and sure we will return. We like Chester and this hotel is well located for the centre and shopping etc.
