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Hotel Indigo Chester, an IHG Hotel

4.0 star property
4-star eco-certified hotel near Chester City Walls

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Chester, an IHG Hotel

Exterior
Deluxe Room, 1 King Bed, Balcony (Premium) | Balcony
Premium bedding, in-room safe, desk, laptop workspace
Point of interest
Exterior

Reviews

9.6 out of 10

Exceptional

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

Map
Grosvenor Park Road, Chester, England, CH1 1QQ
  • Grosvenor Park
    1 min walk
  • Roman Amphitheatre
    6 min walk
  • Chester Roman Gardens
    7 min walk
  • Chester (CEG-Hawarden)
    25 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony (Premium)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Balcony (Premium)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, in-room safe, desk, laptop workspace

Premium Room

  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

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About the area

Chester

In Chester .You'll be steps from Grosvenor Park and within a 10-minute walk of St John the Baptist Church. Roman Amphitheatre and Newgate are also within half a mile (1 km).

What's nearby

  • Chester Cathedral - 9 min walk - 0.8 km
  • Chester City Walls - 14 min walk - 1.2 km
  • Chester Racecourse - 16 min walk - 1.4 km
  • University of Chester - 2 min drive - 1.7 km
  • Chester Zoo - 6 min drive - 5.4 km

Getting around

  • Chester Station - 8 min walk
  • Chester (CEG-Hawarden) - 25 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪The Square Bottle (Wetherspoon) - ‬3 min walk
  • ‪Brewhouse & Kitchen - ‬4 min walk
  • ‪The Old Harkers Arms - ‬4 min walk
  • ‪The Old Queens Head - ‬4 min walk

About this property

Hotel Indigo Chester, an IHG Hotel

4-star eco-certified hotel near Chester City Walls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

WiFi is free in public spaces. The eco-certified Hotel Indigo Chester, an IHG Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This 4-star Chester hotel is smoke free.

  • 75 guestrooms or units
  • 5 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Indigo Chester, an IHG Hotel offers 75 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking for GBP 12 per day; discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee weekdays 6:30 AM–9:30 AM: GBP 15.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Private picnics

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Smart TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 15.00 per person
  • Nearby parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Chester
Hotel Hotel Indigo Chester Chester
Chester Hotel Indigo Chester Hotel
Hotel Hotel Indigo Chester
Hotel Indigo Chester Chester
Hotel Indigo
Indigo

Hotel Indigo Chester, an IHG Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 832 out of 1040 reviews" "
Rating 8 - Good. 158 out of 1040 reviews" "
Rating 6 - Okay. 32 out of 1040 reviews" "
Rating 4 - Poor. 10 out of 1040 reviews" "
Rating 2 - Terrible. 8 out of 1040 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic from start to finish!! Room upgrade was a lovely surprise!! Breakfast was fabulous and the staff are second to none!! We will be back asap 👍
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple trip away
It was an amazing stay, staff were very friendly and helpful and breakfast was delicious.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and good value too!
Friendly staff, convenient location. Good breakfast. Lovely bathroom. Room was nice but lacked a chest of drawers. Everything else was great. Have stayed at other Indigo Hotels and would seek to do so again - our go to hotel chain. Good value.
Stayed 1 night in Aug 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would recommend
Room was lovely but every time you open to door to the balcony flies come straight in. Mattress was hard but my husband slept amazing in it. All depends what you like. I purchased the anniversary package which was a lovely touch to our weekend away. Service was great and the hotel was all clean. Staff very friendly as well. We would definitely return.
View from the balcony room 410
Anniversary package
Anniversary package.
Stayed 2 nights in Aug 2024

8/10 Good

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Marwa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
We had a lovely stay! Room was modern and clean, great location and we were given an early check in as we are IHG members. I had pre-purchased a celebration package but unfortunately this was not linked to my booking, so I had to ask for this to be left in the room when we went out. The bed was very comfy, however we did have to remake it ourselves as the mattress protector and flat sheet had only been put on to cover 75% of the bed, with the rest tucked under the bottom of the mattress, and the duvet was not properly inside the cover. Other than that, everything was great! Complimentary teas, coffees, cold drinks and biscuits were much appreciated!
Stayed 2 nights in Aug 2024

10/10 Excellent

Stacey

Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good position in Chester, easy walking into town, shops, Cathedral. Great staff at reception, breakfast and bar All very helpful and friendly . Room clean and well appointed but a bit small. Bathroom small and nowhere to hang more than 1 wet towel. Really needs a grab rail in the shower for those who are not quite so steady on their feet.
Stayed 3 nights in Aug 2024

10/10 Excellent

Martin

Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Stayed 1 night in Aug 2024

10/10 Excellent

Cheryl

Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb stay
An excellent hotel themed on the local area. A refreshing change given it’s a chain hotel. Everything was first class, the staff, check in, room , food and hotel facilities. Faultless in every way. Strongly recommend
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
We loved our brief but wonderful stay. The hotel was aesthetically beautiful and the service was brilliant. High quality drinks and food. We will definitely be back for a weekend away.
Stayed 1 night in Aug 2024

8/10 Good

Zoe

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel great payment not so good
Our stay was great except I booked two separate one via hotels.com and direct with the hotel and I have been charge twice. Still waiting for my refund.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew, Portsmouth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel very clean and great location for walking to/from the train station and shops, bars, restaurants and racecourse
Stayed 3 nights in Aug 2024

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty nice
Stayed 1 night in Aug 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Chester Hotel
The Indigo Chester is a lovely hotel with a first-rate staff. We arrived early and were able to drop our luggage. Tom at the front gave us some outstanding suggestions for sights to see and places to eat. When we returned at our check-in time our bags had been taken to our beautiful room. Everthing was lovely. From staff to breakfast. I'm vegan and enjoyed the avocado toast in the mornings. The only suggestion I might have to make the breakfast better for people eating plant-based diets is to offer a tofu scramble in lieu of the egg that normally comes with avo toast so protein needs can be met. Easy to walk from the Chester train station and the lovely town. Fantastic place and I'm glad we booked it.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jens

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in a great location, with lots to see and do within a 5-10 min walk. Super attention to detail in all the room amenities offered. Very comfortable bed and great shower, too! Highly recommend!
Stayed 1 night in Jul 2024

10/10 Excellent

Miss C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024