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Macdonald New Blossoms Hotel, Chester

4.0 star property
4-star Victorian hotel near Chester City Walls

Choose dates to view prices

Photo gallery for Macdonald New Blossoms Hotel, Chester

Property entrance
Lounge
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Reception hall
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
St John Street, Chester, England, CH1 1HL
  • Chester Cathedral
    ‪3 min walk‬
  • Chester City Walls
    ‪7 min walk‬
  • Chester Racecourse
    ‪10 min walk‬
  • Manchester (MAN)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Double Bed (Deluxe Suite)

Combined shower/tub, hair dryer, towels

Deluxe Suite, 1 Double Bed (Deluxe Suite)

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed (Super Deluxe Suite)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Superior Suite, 1 Double Bed (Super Deluxe Suite)

  • 37 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed (Deluxe King)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 Double Bed (Deluxe King)

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Standard Double)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed (Standard Double)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Standard Family 3)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed (Standard Family 3)

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed (Standard Family 4)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Family Room, 1 Double Bed (Standard Family 4)

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds (Standard Twin)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Single Beds (Standard Twin)

  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Single Bed (Standard Single)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 Single Bed (Standard Single)

  • 6 sq m
  • Sleeps 1
  • 1 Twin Bed

About the area

Chester

City center retreat .Within a 15-minute walk of the hotel, you'll find Chester City Walls and Chester Racecourse. Eastgate Clock and The Rows of Chester are also within half a mile (1 km).

What's nearby

  • Chester Cathedral - 3 min walk - 0.3 km
  • Grosvenor Park - 4 min walk - 0.4 km
  • Chester City Walls - 7 min walk - 0.7 km
  • Chester Racecourse - 10 min walk - 0.9 km
  • Chester Zoo - 7 min drive - 5.7 km

Getting around

  • Chester Station - 12 min walk
  • Manchester Airport (MAN) - 38 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Costa Coffee - ‬3 min walk
  • ‪Popcorn - ‬2 min walk
  • ‪Muffin Break - ‬2 min walk
  • ‪Caffè Nero - ‬2 min walk

About this property

Macdonald New Blossoms Hotel, Chester

4-star Victorian hotel near Chester City Walls
As a guest of Macdonald New Blossoms Hotel, Chester, you'll find tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The eco-certified Macdonald New Blossoms Hotel, Chester also features express check-out and an elevator.

This Victorian Chester hotel is smoke free.

  • 67 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 1650
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Elevator
  • No smoking on site
  • Bar or lounge
Macdonald New Blossoms Hotel, Chester offers 67 accommodations with hair dryers and irons/ironing boards. 22-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Welsh

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 22 per person
  • A bar/lounge

Accessibility

  • Elevator

Room amenities

Entertainment

  • 22-inch LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 22 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Barclaycard, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Blossoms Hotel Chester
Chester Macdonald Hotel
Chester New Blossoms Hotel
Macdonald Blossoms Chester
Macdonald New Blossoms
Macdonald New Blossoms Chester
Macdonald New Blossoms Hotel
Macdonald New Blossoms Hotel Chester
New Blossoms Hotel
New Blossoms Hotel Chester
Hotel Macdonald New Blossoms
Macdonald New Blossoms Hotel, Chester Hotel
Macdonald New Blossoms Hotel, Chester Chester
Macdonald New Blossoms Hotel, Chester Hotel Chester

Macdonald New Blossoms Hotel, Chester Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 315 out of 1001 reviews
Rating 8 - Good. 307 out of 1001 reviews
Rating 6 - Okay. 203 out of 1001 reviews
Rating 4 - Poor. 120 out of 1001 reviews
Rating 2 - Terrible. 56 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Excellent location.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Nice hotel , bit tired , in need of some repair in our room , heated towel Rail wires bare in shower area, reported but not fixed . Comfortable bed , large room
Stayed 1 night in Jan 2025

4/10 Poor

Julie

Disliked: Staff & service

Not happy

We was not happy with the room rhey give us the wrong one first then given us the right one they did not refresh it one we did not thing it was the usual standard of McDonald's hotels ,we had no cold water for above hour on the first night
Stayed 3 nights in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Only stayed 1 night, but Chester is a beautiful City, hotel staff superb and extremely helpful, location was ideal, highly recommend, yes rooms are maybe a little dated but can't fault the place.
Stayed 1 night in Jan 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Derek

Disliked: Staff & service, room comfort

1 night in Chester

Arrived 18/01/25 and check in was good The room 204 looked good at first glance with good clean bedding. We found a lip gloss capsule in the floor but don’t know if it was previous occupant or the cleaners. Just handed it to reception The bathroom requires updating as patches of damp mould was present The window blind pull chain was broken so couldn’t shower with building windows opposite As we was only there 1 night we didn’t report it Overall the room was ok it’s just a shame attention to the minor issues isn’t automatically done The buffet breakfast was a disaster even though a time slot of 9.30 was given to us After finding a clean table food was minimal or none left Yoghurts eggs some cereal’s mushrooms and milk was empty with other food only having 1 portion Both coffee and hot water pots had ran out We approached staff who said ok and bits of food arrived in bits and bats Other people started queuing at 9.45 but no tables were cleared and obviously limited food available Some of them walked out complaining at reception We also went to reception and was told it had been reported to catering with somewhat of a tiny apology from them Overall the stay was not a disaster it’s a shame breakfast wasn’t acceptable and can only hope that morning was a one off as catering staff was trying their best but getting nowhere
Stayed 1 night in Jan 2025

10/10 Excellent

Marie

Stayed 1 night in Jan 2025

10/10 Excellent

Rhys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, lovely staff, good value

For the price we paid we were very surprised to get such luxury. Check-in was slow but the staff member explained she was the only member of staff in and she was clearly very busy as well as incredibly polite and kind. The room was large and comfortable, although it was advertised as a King bed, it was two singles pushed together and the gap in the middle made it less comfortable. The location was great as it is walkable to basically everytjing we wanted to do around Chester. The only downside was the parking was a bit of a walk away and expensive but the value of the hotel was enough to negate that. Breakfast was lovely, buffet style with hot food to order. Id have liked better hot choice as it was all or nothing and we werent even asked how we wluld like pur eggs. They were fried well but not our preferences.
Stayed 1 night in Dec 2024

2/10 Terrible

Graham

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor carpet thread bare Bed very uncomfortable very poor room for the price.
Stayed 1 night in Jan 2025

4/10 Poor

CAROLYN

Travelled with group
Disliked: Amenities, property conditions & facilities
Quite disappointed with our stay. The room was really dusty. The cold tap ran hot. There were two holders over the bath presumably for shower gel and shampoo, one was broken. The shampoo was attached to the hand basin and you couldn't reach it from the shower. We had to ask for tea/coffee on 2 occasions. The corridor wasn't hoovered during our stay. We were room only so cannot comment on the food. The beds were really comfortable.
Stayed 3 nights in Dec 2024

4/10 Poor

Peter

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is advertised as a 4 Star Luxury Hotel, at the moment it is actually a poor budget Hotel. Positives; Location & Parking Nearby. Negatives; Paid extra for Deluxe room. Badly stained carpets and bed. Dirty room. No toiletries left in bathroom. The bed looked as if someone had already slept in it. Lots of mould on the windows. Dirty sink. No heating in hotel room. Grubby exterior. Grubby Hotel Bar. Reception cover hit or miss. Reception staff need to be more professional and friendly. Hotel needs to close for deep clean and refurbishment. Worst Hotel stay in very long time and no excuse for lack of hygiene.
Stayed 2 nights in Jan 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service

Enjoyable stay.

Suite was good size, but was very warm despite having windows being open (-3 outside) radiators weren’t on so just the general temperature of the room. Bed sank into the middle but was comfortable on the whole. Room decor was fine, if not a little tired could probably do with modernising. Minor blemishes around the room were noticeable, caps on taps missing, cracked plug sockets etc. On the whole good value, but certainly not pristine. Would stay again, but unlikely to pay more.
Stayed 1 night in Jan 2025

8/10 Good

Justin

Liked: Staff & service, room comfort

Xmas Break with Partner..Ok..ish

Stayed with my other half for a 2 night Xmas break, positives was location to the city centre, good sized room, efficient check-in process and breakfast (£12 each), good shower, iron and ironing board, negatives..bar only open on the Saturday night, room needs some tlc (209), towel rail didn’t work, dust in many areas of the room, would be a 2nd choice if other hotels we stay at are fully booked (Abode, Crowne Plaza).
Stayed 2 nights in Dec 2024

6/10 Okay

Keith

Liked: Cleanliness, room comfort

Pleasent hotel

Lovely old hotel in fantadtic location. Romm was clean and comfortable, huge bed, with good facilities. Unfortunately the shower was only producing look warm water at maximum temperature. Breakfast was nice but service was poor due to low staff, just two young waitresses, who did their best but wereclearly struggling.
Stayed 1 night in Dec 2024

8/10 Good

Charles

Stayed 1 night in Dec 2024

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Wayne

Disliked: Staff & service, property conditions & facilities, room comfort

Avoid. Plenty of decent places in Chester.

Terrible experience. Had to keep asking reception for bar service. The room was tired and the bathroom was mouldy. Breakfast was appalling, cold plates, cold food, just horrible. Fruit choice was an apple. Waited 10 mins to check out like others. Was told then by restaurant staff to leave card on the counter. Stayed in many hotels this past year with work and travel and I can safely say this place doesn’t deserve anybody’s business.
Stayed 1 night in Dec 2024

6/10 Okay

Dale

Travelled with family
Disliked: Cleanliness, staff & service

Could be so much better

We reported the sink plug stuck. We were asked if we wanted it reporting to maintenance, obviously yes! It wasnt fixed. We noticed a lot of cobwebs on the stairs walls skirting boards dusty etc. The bathroom had mold around bath, mirror & the soap holder werent clean. Tissue and both washes (sink & shower) were empty. Staff on reception could do with being abit more friendly. Small changes could make this hotel a 5* also the bed was 2 singles pushed together 😫
Stayed 1 night in Dec 2024

6/10 Okay

Diane, Liverpool

Travelled with partner
Disliked: Property conditions & facilities
We have stayed at this hotel many tumes over the past years however i feel this now needs updating. It was not a very nice stay this time as the pillows where flat ,no extra in room or blanket,no water in the room and water machines in the hall not working. No phone to call reception. Hairdryer not working although receptionist told me that i needed to keep my finger on the button. There was no written information at all in the room either or contact number for reception ( i did find this when leaving the room in very small print on the back of the door .Shower gel getting a bit molded . Breakfast used to be served but now self service and cold. Very limited with low fat options
Stayed 1 night in Dec 2024

2/10 Terrible

Rollon

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Has gone done so quickly under the new management

Booked a double room and was allocated to a single room the size of a cupboard, mearly 9sqm... no customer service and no interest shown in resolving the problem. Management not showing up and didn't care. Breakfast buffet was so poor that past 9.15 on a sunday moring there was nothing left on hot food.
Stayed 1 night in Dec 2024

4/10 Poor

Ian

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities

The positives & negatives of McDonald Hotel - Ches

The bed was extremely comfortable and the night shift staff were attentive and they provided great service. The room was slighly cold. Shower water was honestly freezing. The sink was totally blocked. The side of the bath was broken & sharp and caused me hurting my leg. Breakfast was booked for a certain slot yet there was only 3 vegetarian cooked items left! I actually paid for 2 breakfasts when I booked, but there were not enough for one.. NO-ONE were cleaning as other guests have left. A rag & antibacterial was left on a table for the duration of my breakfast and my salt shaker was terribly dirty with old sauce on it. It was very poor.
Stayed 1 night in Dec 2024

10/10 Excellent

Nia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location to city centre
Stayed 1 night in Dec 2024