Note fondée sur 923 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
3,6 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 juin 2023 sur Hotels
Commentaires de Gestion de l’hôtel
21 juin 2023 par Richard, Gestion de l’hôtel
Hi Yacine, Thank you for taking the time to review your stay. I am sorry that your experience was not worthy of a higher score rating. I really hope that we are able to welcome you back in the future to restore your faith in us. Regards, Richard & all the team
par un voyageur
Publié le 21 janv. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
23 janv. 2023 par Richard, Gestion de l’hôtel
Hi Jean-Michel, Thank you for taking the time to share feedback of your recent stay. I look forward to welcoming you back to Chester soon. Regards, RichardGeneral Manager
par un voyageur
Ok
Publié le 5 oct. 2024 sur HotelsRooms need and update and USB sockets repaired, all broken.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Richard, Gestion de l’hôtel
Hi Gareth, Thank you for taking time to share your feedback and thanks for telling us how your stay could have been improved too. I will ensure that the USB socket in the room is investigated and repaired, thank you for raising this. I really hope we are able to welcome you back in the future to restore your faith in us. Regards, Richard & all the team
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Ideal place to rest your head, staff were really friendly. Pool area was dated.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Richard, Gestion de l’hôtel
Hi Malissa, Thank you for taking time to share your positive feedback, I am so pleased you enjoyed your time with us in Chester and look forward to welcoming you back again soon. Regards, Richard & all the team
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Richard, Gestion de l’hôtel
Hi Peter, Thanks so much for reviewing your recent stay with us in Chester, I am so pleased it was a positive experience and look forward to welcoming you back again soon. Many thanks,Richard & all the team
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Richard, Gestion de l’hôtel
Hi Chris, Thanks so much for sharing your positive review. It is great to see you enjoyed your stay with us and we look forward to welcoming you back again soon. Regards, Richard & all the team
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Room was great . Menu for Bar and room service very limited .
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Richard, Gestion de l’hôtel
Hi Ian, Thank you for taking time to share your feedback, I am so pleased your experience was positive and look forward to welcoming you back again soon. Regards, Richard & all the team
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Modern bedroom, access to the gym/pool, but changing rooms poor. Restaurant nice, but very slow service. Food excellent.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Richard, Gestion de l’hôtel
Hi Veronica, Thanks so much for taking time to share your positive feedback, I am so pleased you enjoyed your stay and thank you for telling us how it could have been improved too. I really hope we are able to welcome you back again soon. Regards, Richard & all the team
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Richard, Gestion de l’hôtel
Hi Alan, Thank you for sharing your positive review. We look forward to welcoming you back again soon. Regards, Richard & all the team
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Richard, Gestion de l’hôtel
Hi Mary, Thank you for taking time to review your recent stay. I am sorry that your experience was not worthy of a higher score rating. I really hope we are able to welcome you back again soon to restore your faith in us. Regards, Richard & all the team
