Note fondée sur 318 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 mars 2023 sur Hotels
par un voyageur
Good location for our visit
Publié le 2 sept. 2024 sur HotelsEvening was very noisy as a function was on. Unable to use bar because of this. Unable to use Balcony as overlooked by guests and voices carry so unable to open windows as needed fresh air as room got quite stuffy in warm weather.
par un voyageur
Great on previous visit, inflexible and dismissive
Publié le 1 sept. 2024 sur HotelsMy wife broke her wrist so we could not attend.
The hotel made it clear they wouldnt change the date or be of any help in anyway.
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Absolutely lovely people who worked there, lovely food and all was very enjoyable.
par un voyageur
Publié le 30 août 2024 sur Hotels
A great location and lovely hotel
par un voyageur
Publié le 30 août 2024 sur Hotels
The pool in the spa was freezing cold. It says a lot when there's more people out of the pool than in the pool. The staff on reception where extremely rude. She asked me to pay even though I had already paid, she booked 1 person in for breakfast when they where two of us staying in a doubke room. Not very approachable or friendly seen as though she is front of house. I waited 10 minutes at the bar to get a drink as there was no one serving so I had to go and find someone. Not very good if you ask me.
par un voyageur
Overnight stop
Publié le 30 août 2024 sur HotelsGreat location relaxing hotel with good service.
Amazing breakfast
par un voyageur
Average
Publié le 29 août 2024 sur HotelsWarm welcome from the reception team, great first impression. Bedroom was a bit tired, curtains hanging off the rails and some damp stain and wallpaper coming away in the corners, a bulb out on arrival in the room. Obviously housekeeping manager not checking rooms after they have been serviced. Great bar, restaurant and spa staff. coming down for breakfast at the later time of 9.30am, appeared to be a lack of replenishment of the breakfast area, no pastries, chopped fruit bowl empty, orange juice ran out.
par un voyageur
Great Hotel
Publié le 28 août 2024 sur HotelsGreat customer service delivery from reception and bar staff. Room was to a high standard. Disappointed with the food from the bar. I ordered a burger which on the menu included a tomato salad. When it came out no salad but shavings of cucumber, so asked for another one. But made to feel I was in the wrong for pointing this out, when really it was the chefs issue poor checks and balances before food left the kitchen.
par un voyageur
Publié le 16 août 2024 sur Hotels
Spa was not cleaned from one day to the next. Changing rooms and showers were dirty. Refills of shampoo and shower gel just left on floor and empty bottles were left on wall. Breakfast was good. Hotel was tired but clean.
