Ratings based on 1 Guest Reviews
Hear it directly from our travellers
3.0 Room cleanliness
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Nice apartment in great location but poor maintenance.
Posted Aug. 11, 2022 on HomeAwayClearer entry to main building needed.
Several faults found immediately which were reported on arrival. More found during stay. Photos available if needed.Maintenance not carried out before we arrived. Apartment advertised for 5 people but not enough furniture to accommodate them.. No balcony furniture except one broken chair. Kitchen needed a deep clean and redecoration is also needed. Toilet seat in en-suite broken. Floor throughout lifting. Cigarette burns on coffee table. Stains on sofa. Top of dining table separating. No tea towel or washing up liquid left. Positive points - good parking showers , bedding and location.
Comment from Hotel Management
Aug. 31, 2022 by VrboOwner, Hotel Management
Dear Ann,
Thank you for taking the time to review your recent stay at Shot Tower.
We are sorry to hear that there were issues upon your arrival. We did offer our Maintenance & Cleaning Teams to visit to rectify these issues but this was declined by yourself.
We have since been able to rectify many of these issues and we are sorry that you had experienced these during your time in Chester.
Thank you for your kind words about the parking for this apartment, the showers, bedding and location.
We hope you enjoyed the rest of your time in Chester.
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