Note fondée sur 918 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 oct. 2024 sur Hotels
par un voyageur
Publié le 2 oct. 2024 sur Hotels
The whole experience was fantastic. A perfect way to mark my husband’s retirement. Thank you.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Guest Relations, Gestion de l’hôtel
Dear Sian,Thank you for taking the time to leave your lovely feedback. I am most pleased that you and your husband had a memorable stay for your special occasion, and we look forward to hopefully welcoming you back in the near future.Kindest regards,Guest Relations
par un voyageur
Publié le 28 sept. 2024 sur Expedia
par un voyageur
Publié le 27 sept. 2024 sur Wotif
Location was fabulous. Service was good. Breakfast enjoyable.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Guest Relations, Gestion de l’hôtel
Dear Steve,Thank you for your time to leave your lovely review. I am delighted that you had an enjoyable stay and hope to welcome you back in the future.Kindest regards,Guest Relations
par un voyageur
Publié le 25 sept. 2024 sur Expedia
As the property was right in the centre of Chester, everything was within easy walking distance. The staff were friendly and polite, and resolved some minor issues with our room quickly and efficiently. We had an "executive" room, which was well worth the extra money, being a lot larger than standard, with a sofa and 2 chairs in the seating area. Parking was very easy, being in the attached multi storey shopping centre carpark (£10 for 24 hrs), accessing directly into the hotel.
As there was quite a bit of rain about in our visit, the covered upper walkways that the main streets in Chester have proved a god send, as these are accessed directly from the hotel, so saved us getting wet whilst still walking around the town.
All in all, the hotel fitted our brief perfectly, not being "too posh" so would recommend staying there to anyone
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Guest Relations , Gestion de l’hôtel
Dear Andy,Our sincere thanks for taking the time to complete our short survey following your recent stay with us here at The Chester Grosvenor. Your feedback is both welcomed and appreciated and I am delighted you enjoyed your stay with us. Thank you for your constructive comments, these have been noted accordingly. We hope to welcome you back in the future and please do feel free to contact us directly if we can be of further assistance. Kindest regards, Guest Relations
par un voyageur
Publié le 25 sept. 2024 sur Hotels
par un voyageur
Publié le 23 sept. 2024 sur Expedia
par un voyageur
Publié le 22 sept. 2024 sur Expedia
par un voyageur
Publié le 21 sept. 2024 sur Expedia
par un voyageur de Surrey
Publié le 21 sept. 2024 sur Expedia
Always a pleasure to stay at the Grosvenor. The staff are fantastic and it feels like a warm welcome when returning. A proper English hotel, rather than a corporate box.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Guest Relations , Gestion de l’hôtel
Dear Mr England,Thank you for your wonderful review. I am pleased to read you enjoyed another stay with us. We look forward to welcoming you back.Kindest regards, Guest Relations
