Note fondée sur 186 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,8 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Chloe, Gestion de l’hôtel
Hello Sam, Thank you for the 10/10 review it is very much appreciated. We hope to welcome you back again soon.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Chloe, Gestion de l’hôtel
Hello Peter, Thank you for your 10/10 review, you had made our day. We hope to welcome you back soon.
par un voyageur
Publié le 12 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Lauren , Gestion de l’hôtel
Hello Huw. Thank you kindly for your 10 out of 10 review after your most recent stay with us. It really is appreciated and fantastic to know with are withholding our standards. Hopefully we can welcome you back for another stay with us soon. Thank you.
par un voyageur
Romantic break
Publié le 5 sept. 2024 sur HotelsStayed in Polo room. Absolutely gorgeously done out. Perfect location. Nice amenities with little complimentary snacks. Loved the sweetie jar!
Room was at top of building and it was a hot day. Sadly tho no air con so had a noisy seperate air con unit in room that needed to put on as too hot without. On a less warm day you wouldn’t need air con.
Would definitely recommend and stay again!
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Rhiannon, Gestion de l’hôtel
Hello Victoria, thank you so much for your lovely review of the Polo apartment. We are overjoyed that you loved all the little touches in the apartment and that you thought the décor was beautiful. We would love to welcome you back again in future. Kind regards, Rhiannon
par un voyageur
Publié le 4 sept. 2024 sur Hotels
Lovely stay in the tree house, amazing living area with huge chill out sofa and tv, lovely rooms and huge copper bath in one of the bathrooms.
We will be returning
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Rhiannon, Gestion de l’hôtel
Hello Gary, thank you very much for your amazing 10/10 for the Treehouse apartment. This one is certainly a favourite with guests. We're delighted that you loved the handmade sofa bed to relax with the TV. We would love to welcome you back again soon. Kind regards, Rhiannon
par un voyageur
Classy only inside
Publié le 29 août 2024 sur HotelsI only gave 4 star, not 5, due to the area around the hotel. Once you are inside it is lovely, but outside being next to car park entrance and a shopping mall, it looks pretty run down. Chester is fantastic for Roman history and well worth a visit. I would say to the hotel owners keep your eye on the ball and don't let things slip.
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Rhiannon, Gestion de l’hôtel
Hello and thank you very much for your review. We're elated to see that you loved the interior of the hotel and that Chester was an ideal city for your break. We can only apologise that you didn't like the exterior so much as our interior. We are a grade 2 listed building and therefore are unable to make excessive adjustments to the exterior. We also value keeping the character of the building in line with the beautiful architecture of Chester, though can appreciate this is not to everyone's taste. Due to our very convenient central location it is difficult to control surrounding business'. We very much hope to welcome you back again soon. Kind regards, Rhiannon
par un voyageur
Publié le 28 août 2024 sur Expedia
Great location with parking next door in the shopping centre for £10 for 24 hours.
Check in was quick and friendly.
We stayed in the Ralph and it was very spacious and clean. The bathroom is very small so you had to close the door behind you to move around. No issue for us as 2 able bodied adults.
Bed was comfortable and room was very warm but air con unit and fan provides so not an issue.
Location is spot on for the town centre.
Commentaires de Gestion de l’hôtel
29 août 2024 par Lauren , Gestion de l’hôtel
Hello Lynsey. Thrilled to hear we have accommodated you so well in our Ralph apartment! Great to know you loved our central location as much as we do. It was a pleasure to meet you both and we hope to welcome you both back in the near future. Warm regards, Lauren.
par un voyageur
Publié le 27 août 2024 sur Expedia
Central location, well presented and spotlessly clean. Chloe on reception was a credit to the organisation, she made us feel welcomed and we would definitely return.
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Chloe, Gestion de l’hôtel
Hello Sian,Thank you for taking the time to leave us such a lovely review, we really do appreciate it. Thank you for your kind words, it was a pleasure to meet you all, I am thrilled to hear that you enjoyed your stay with us. Dwi'n edrych ymlaen i croesawu yn ol' yn fuan.
par un voyageur
Great place to stay in central Chester.
Publié le 25 août 2024 sur HotelsGreat little boutique aparthotel. Friendly staff clean spacious rooms. Great location right in heart of Chester & next to Grosvenor shopping centre car park.
Commentaires de Gestion de l’hôtel
26 août 2024 par Chloe, Gestion de l’hôtel
Hello Helen,Thank you for taking the time to leave us a wonderful review after your most recent stay with us, we really do appreciate it.We are thrilled to hear that you enjoyed your stay, and that our central location was perfect for you. We hope to welcome you back soon. Warm regards,
par un voyageur
Publié le 22 août 2024 sur Expedia
The room was spacious and clean. Parking is literally next door. You are next to some key Roman ruins: angle gate, coliseum foundations and Roman garden. Take the tour with the actor dressed in Roman garb.
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Rhiannon, Gestion de l’hôtel
Hello Paul, thank you very much for your 5/5 review. We're delighted that you loved your stay with us and were able to enjoy the rich Roman history in the city. We very much hope to welcome you back for another trip to Chester soon. Kind regards, Rhiannon
