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Grand Hotel Excelsior

4.0 star property
4-star hotel with 1 outdoor pools, connected to the convention center

Choose dates to view prices

Photo gallery for Grand Hotel Excelsior

Exterior
Concierge desk
Interior
Terrace/patio
Outdoor pool, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Laundry
  • Pet-friendly
  • Parking included

Explore the area

Map
Via Sant Agnese 6, Chianciano Terme, SI, 53042
  • Terme di Chianciano
    ‪7 min walk‬
  • Piscine Termali Theia
    ‪9 min walk‬
  • Piazza Grande
    ‪11 min drive‬

Room options

View all photos for Double Room Single Use

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Double Room Single Use

  • 24 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Double or Twin Room

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Comfort Double or Twin Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Basic Double or Twin Room

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Basic Double or Twin Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Quadruple Room

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the area

Chianciano Terme

Heart of Chianciano Terme.Within 9 miles (15 km) of this hotel, you'll find Piazza Grande and Palazzo Ricci. Also within 9 miles (15 km) are Civic Museum and Church of St. Augustine.

What's nearby

  • Piazza Italia - 2 min walk - 0.2 km
  • Terme di Chianciano - 7 min walk - 0.6 km
  • Piscine Termali Theia - 9 min walk - 0.8 km
  • Terme di Montepulciano Spa - 6 min drive - 5.7 km
  • Piazza Grande - 11 min drive - 10.3 km

Getting around

  • Chiusi Chianciano Terme Station - 20 min drive
  • Sant Egidio Airport (PEG) - 79 min drive

Restaurants

  • ‪Il Caminetto Grill - ‬3 min drive
  • ‪Bar Pasticceria Amiata Nisi Romaldo - ‬19 min walk
  • ‪Albergo Leonardo - ‬18 min walk
  • ‪Pasticceria Marabissi - ‬13 min walk
  • ‪Ristorante Nanda - ‬12 min walk

About this property

Grand Hotel Excelsior

4-star hotel with 1 outdoor pools, connected to the convention center
Grand Hotel Excelsior offers its guests an outdoor pool and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 10764 square feet (1000 square meters) and includes conference space. A rooftop terrace, multilingual staff, and a garden are also featured at the business-friendly Grand Hotel Excelsior. Free self parking is available.

This Art Deco Chianciano Terme hotel is smoke free.

  • 72 guestrooms or units
  • 3 levels
  • 2 buildings
  • Meeting rooms
  • 10764 sq ft of conference space
  • 1000 sq m of conference space
  • Built in 1932
  • Continental breakfast (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Grand Hotel Excelsior offers 72 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Tempur-Pedic beds feature premium bedding. Digital television is provided.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. This Chianciano Terme hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, Italian

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Property amenities

Family friendly

  • Highchair
  • In-room crib
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Mountain biking
  • Outdoor pool
  • Piano
  • Sauna
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch TV with digital channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 12:30 PM and 10:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed during December, January, February, and March.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 12:30 PM and 10:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Eurocard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property Registration Number IT052009A1KMFPMKHS

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Excelsior Chianciano Terme
Grand Hotel Excelsior Chianciano Terme
Excelsior Chianciano Terme
Grand Hotel Excelsior Hotel
Grand Hotel Excelsior Chianciano Terme
Grand Hotel Excelsior Hotel Chianciano Terme

Grand Hotel Excelsior Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 35 out of 72 reviews
Rating 8 - Good. 23 out of 72 reviews
Rating 6 - Okay. 8 out of 72 reviews
Rating 4 - Poor. 4 out of 72 reviews
Rating 2 - Terrible. 2 out of 72 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sanya

Stayed 1 night in Oct 2024

6/10 Okay

Chandra

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Dinner was awful, never have it at the hotel! Breakfast is decent.
Stayed 2 nights in Aug 2024

10/10 Excellent

Radoslaw

Stayed 3 nights in Sep 2023

8/10 Good

LOUIS, GATINEAU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient hotel. Obviously has seen greater days and greater crowds, but was very convenient for one night. Thanks
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

We loved this hotel. It was large and spacious, unlike lots of European hotels. It was classy and reflected the grandness of the 1920's which made it fun, Will definitely stay here again if we return to the area.
Stayed 2 nights in Aug 2023

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Colette, queen creek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front hotel staff was excellent! The hotel was nice and a great place to stay!
Stayed 1 night in Apr 2023

4/10 Poor

M. SADIK

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Old is nice see not to use

Parking was ok Check in was not bad but slow because they don’t use photocopy machine The room was big but totally out of date The bathroom was very old, we saw hairs on the floor The bathtub has no coverage and all the bathroom becomes wet when someone is having shower The bathtub drain was not working properly This hotel must be refurbished totally
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent property, great stay in a low season week. only drawback: poor breakfast and no restaurant service due to low season.
Stayed 3 nights in Oct 2018

6/10 Okay

Tomer

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Smelly room ruins an otherwise good experience

Price was fair, breakfast was basic but good, staff was friendly, location is pretty good for food, shops, etc. The room was large and comfortable, but smelled like urine... After the first night we told them that the toilets smelled like urine, they apologized and sent someone to clean it. Unfortunately, a bit after their cleaning it started to smell again, and the smell seeped to the room itself. Was quite disgusting after a while.

6/10 Okay

Charlotte, W

Disliked: Cleanliness, staff & service, room comfort

Lobby is nice, room was dirty and simple

We found a half drunken bottle of water in our fridge with a dirty napkin. Our bed had stains in the sheets. The wifi did not work the first day (then when it did, it was only in the lobby). They also denied us an early departure despite the uncomfortable circumstances because it was "high season". The place is in no way a 4 star, take your money elsewhere.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel conveniently located

very good hotel, large and comfortable room, very good breakfast, quiet area

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would Definatelly stay again.

Great Hotel, good surroundings. I only missed that there are only a few restaurants at walking distance ( not considering the Hotels).

10/10 Excellent

Enrico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bello, peccato per la strada disconnessa

Bellissima struttura, con degli spazi comuni confortevoli e di ottimo livello. Camere ok. Colazione buona di dolce, piu limitata sul salato. Si trova in una posizione isolata, senza auto e impossibile, ma anche con l auto bisogna fare attenzione: ci sono gli ultimi 500 metri completamente dissestati e bisogna essere attenti a non rovinare gli pneumativi.
Stayed 1 night in Jan 2025

10/10 Excellent

Luiz Antonio

Stayed 1 night in Oct 2024

10/10 Excellent

Rodrigue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bel hôtel

Un bel établissement avec le charme des années 50. C'est un très bel endroit avec un très bon rapport qualité prix. Personnel accueillant et très sympathique Petit déjeuner moyen sur la qualité des produits qui sont basiques.
Stayed 1 night in Oct 2024

10/10 Excellent

Massimo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Tutto di eccellenza
Stayed 3 nights in Aug 2024

10/10 Excellent

STEFANIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo hotel, personale gentilissimo, location perfetta
Stayed 4 nights in Aug 2024

4/10 Poor

Ida

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

bernard

Disliked: Property conditions & facilities, room comfort
Hôtel d un autre siècle
Stayed 3 nights in Jul 2024

10/10 Excellent

roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel maravilhoso

Perfeito, nos deram um quarto maravilhoso. Tive uma boa noite de sono m. Apenas o café da manhã que não é perfeito.
Stayed 2 nights in Jun 2024

10/10 Excellent

Massimo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura di grande fascino un po’ datata ma molto bella
Stayed 1 night in Jun 2024

10/10 Excellent

ANTON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Gefferson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super fácil o acesso, com estacionamento em frente, ágeis e ótima recepção, o hotel é lindíssimo
Stayed 1 night in Oct 2023