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Grand Hotel Terme

4.0 star property
Family-friendly 4-star hotel with outdoor pool

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Photo gallery for Grand Hotel Terme

Couples treatment rooms, sauna, hot tub, steam room, Turkish bath
Lounge
Breakfast area
Premium bedding, in-room safe, desk, soundproofing
Indoor pool, outdoor pool, open 8:30 AM to midnight, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Spa
  • Pool
  • Laundry
  • Pet-friendly

Explore the area

Map
Piazza Italia, 8, Chianciano Terme, SI, 53042
  • Piscine Termali Theia
    ‪6 min walk‬
  • Terme di Chianciano
    ‪7 min walk‬
  • Terme di Montepulciano Spa
    ‪6 min drive‬

Room options

View all photos for Deluxe Double Room

Premium bedding, in-room safe, desk, soundproofing

Deluxe Double Room

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

Premium bedding, in-room safe, desk, soundproofing

Classic Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room Single Use

Classic Double Room Single Use

Classic Double Room Single Use

  • Sleeps 1
  • 1 Double Bed

About the area

Chianciano Terme

In Chianciano Terme .With a stay at this Chianciano Terme hotel, you'll be steps from Piazza Italia and a 5-minute walk from Val di Chiana. Piscine Termali Theia and Terme di Chianciano are also within half a mile (1 km).

What's nearby

  • Piazza Italia - 1 min walk - 0.2 km
  • Piscine Termali Theia - 6 min walk - 0.5 km
  • Terme di Chianciano - 7 min walk - 0.6 km
  • Terme di Montepulciano Spa - 6 min drive - 5.8 km
  • Piazza Grande - 13 min drive - 10.6 km

Getting around

  • Chiusi Chianciano Terme Station - 23 min drive
  • Florence Airport, Peretola (FLR) - 104 min drive

Restaurants

  • ‪Il Caminetto Grill - ‬2 min drive
  • ‪Bar Pasticceria Amiata Nisi Romaldo - ‬2 min drive
  • ‪Albergo Leonardo - ‬17 min walk
  • ‪Pasticceria Marabissi - ‬13 min walk
  • ‪Ristorante Nanda - ‬15 min walk

About this property

Grand Hotel Terme

Family-friendly 4-star hotel with outdoor pool
Grand Hotel Terme offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A 24-hour health club, a sauna, and spa services are also featured at the family-friendly Grand Hotel Terme. Free self parking and valet parking are available.

This 4-star Chianciano Terme hotel is smoke free.

  • 50 guestrooms or units
  • Meeting rooms
  • Deli
  • Kid's club
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Grand Hotel Terme offers 50 air-conditioned accommodations with safes and slippers. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and bidets. Housekeeping is provided daily.
The onsite spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and thalassotherapy. Children under 12 years old are not allowed in the spa without adult supervision.

Languages

English, French, German, Italian, Russian, Spanish

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Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club
  • Indoor pool
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Arcade/game room
  • Bicycle rentals
  • Children's club
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Accessibility

  • No elevator

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 29

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per week
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 10 per pet, per week
  • Service animals are exempt from fees
  • Late check-out fee: EUR 29 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:30 AM to midnight.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Hotel Terme Chianciano Terme
Grand Terme Chianciano Terme
Grand Hotel Chianciano Terme
Grand Hotel Terme Hotel
Grand Hotel Terme Chianciano Terme
Grand Hotel Terme Hotel Chianciano Terme

Grand Hotel Terme Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 12 out of 49 reviews
Rating 8 - Good. 29 out of 49 reviews
Rating 6 - Okay. 5 out of 49 reviews
Rating 4 - Poor. 1 out of 49 reviews
Rating 2 - Terrible. 2 out of 49 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Livia

Travelled with family
Disliked: Amenities
We booked two rooms. One was in decent condition although not a 4 star caliber, but overall decent. The second room looked like a completely different hotel, a one star moțel. Old, cramped, dirty, musty, and overall terrible. I asked the front desk to change the room, but they refused. They just brought new sheets. Terrible experience.
Stayed 1 night in Sep 2024

8/10 Good

Donato

Travelled with partner
Liked: Cleanliness, staff & service
Wonderful hotel to stay at. Amazing meals I would give it 5*. The hotel needs a little updating. A little TLC. I enjoyed the spa area but would have liked to see a nicer outdoor pool area Friendliest staff I have ever met.
Stayed 2 nights in Jun 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Charming Hotel
I booked the same day of arrival…they were ready for me, accommodating and very friendly. They have a spa so I splurged with a massage…fabulous. I’m surprised this hotel doesn’t have an “excellent “ rating…they should!
Stayed 1 night in Nov 2023

8/10 Good

A e

Liked: Cleanliness, staff & service, room comfort
Nice stay but room not ideal
It's a lovely hotel and the spa is good. Nice atmosphere and easy check in. Pool is small but perfectly adequate for a spa. The breakfast was nice, but mostly cakes and pastries, a boiled egg would have been nice. The room was too hot and though we called reception twice and 2 men came to look at it, in the end they weren't able to fix the problem. This interrupted our sleep. Also the toilet wouldn't stop flushing. Noisy. We would definitely stay again as on the whole the experience was good.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

AD, US

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
decent but very dated
great location next to old town walls and restaurants. Small parking lot. Large room but once inside air felt a bit moldy. Room quite clean but old. bathroom not the best either. way past its heyday

8/10 Good

Martin

Liked: Staff & service, room comfort

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Emanuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
xx
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the Middle of September the village is extremely quiet and most things are closed.
Stayed 1 night in Sep 2024

10/10 Excellent

Marco, Collonge-Bellerive

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel molto accogliente, personale gentilissimo. Centro benessere di alta qualità. Ottimo anche per viaggi di lavoro.
Stayed 2 nights in Sep 2024

10/10 Excellent

Eugenio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ci sono stato per pa seconda volta, è sempre bello tornarci, manca un pizzico di manutenzione per il resto tutto ok
Stayed 1 night in Feb 2024

6/10 Okay

Andrea

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Siamo stati in questa struttura diverse volte, questa volta, abbiamo regalato un weekend a dei nostri amici, che sono rimasti entusiasti... Come sempre, tutto molto piacevole, assolutamente consigliato
Stayed 1 night in Apr 2023

8/10 Good

osvaldo

8/10 Good

giovanni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
buoni i servizi spa
Stayed 1 night in May 2022

4/10 Poor

Gitte

Disliked: Property conditions & facilities, room comfort
Meget slidt
Stayed 2 nights in Mar 2022

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Servizi e personale ottimi, camera rumorosa
Hotel che si difende bene nonostante a Chianciano Terme diverse strutture siano chiuse da tempo: terme nel piano interrato, piscina sul tetto, ristorante piacevole e colazione adeguata. Una nota di merito a tutto il personale, veramente gentile e disponibile in ogni situazione. Nota negativa la camera assegnata (608): rumorosissima, al penultimo piano e vicina al motore di condizionamento (credo). Restando due sole notti e dormendo come dei sassi non ci siamo lamentati, ma forse avremmo dovuto. Comunque sia, una camera da non augurare a nessuno (salvo che sia l'ultima..).
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Manu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albergo con Spa interna a Chianciano
L’albergo è un pò datato e in generale avrebbe bisogno di un pò di manutenzione (ma d’altra parte la maggioranza degli alberghi di Chianciano è un pò fatiscente) In generale soggiorno di una notte piacevole, personale molto gentile e accogliente, la Spa all’interno è il vero plus dell’albergo..piscina con acqua salata con cascate e idromassaggi, diversi tipi di sauna e bagno turco, personale della spa molto gentile e professionale (consiglio il trattamento orientale corpo con Samantha, fantastico!!) Colazione molto buona, varia e abbondante, dolci buonissimi.
Stayed 1 night in Mar 2018

8/10 Good

Andrea , Roma

Liked: Cleanliness, staff & service, property conditions & facilities
Buon albergo nel centro di Chianciano
Nel complesso buono,grazie alla alta professionalita' e disponibilita' del personale. Ringrazio il ceck in per avermi accolto sopra le mie aspettative e richieste. Mi e' stata assegnata una camera confort al posto della basic da me prenotata. Purtroppo devo dire che la struttura ha i suoi anni e si vede per un 4 stelle. Ancora grazie al personale che cercano di colmare il gap strutturale .
Stayed 3 nights in Feb 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
esperienza poco felice
camera con riscaldamento non funzionante. rimettere tutto in valigia e cambio camera. al mattino asciugacapelli non funzionante. doccia con soffione rotto. ricevuta soggiorno inviata via mail perché stampante non funzionante. esperienza poco felice. di sicuro non ci ritornerò e non lo consiglierò.
Stayed 1 night in Jan 2018

10/10 Excellent

Annie, Firenze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riposo garantito
Nonostante fuori stagione (a Chianciano Terme a gennaio è tutto chiuso) è bene trovare una struttura come questa aperta per un meritato riposo da soli o in coppia. Reception, camera perfetto, la spa pure, il ristorante non l'ho provato (un po' caruccio ) la colazione del mattino ottima e abbondante peccato che non c'è una macchina espresso per il caffè a disposizione. Premesso che andava più che bene tutto , migliorie si possono fare.Set in camera lo completerei con un campione di crema corpo, data la presenza della piscina. L'accesso alla piscina coperta ai bambini lo posticeperei alle 9 dando così la possibilità di utilizzarla di più agli adulti mattinieri ;) sarà perchè a me piace nuotare... In camera il riscaldamento era un po' troppo e poco regolabile. (Decisamente è una location da mezza età non comprendo cosa ci stiano a soggiornare coppie giovani...sarà che noi eravamo più giovani di spirito, i giovani di oggi nascono stanchi presto :):):) ma questa è una riflessione del tutto personale libera di essere condivisa o meno.)
Stayed 1 night in Jan 2018

8/10 Good

fabrizia, verona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel confortevole con bella SPA e piscina
Bella SPA con piscina nella quale non accedono i bambini se non in determinati orari; 5 minuti a piedi dalle fonti dell’acqua Santa. Stanza ampia e bagno in ordine con kit accappatoio e ciabattine.
Stayed 2 nights in Jan 2018