Note fondée sur 78 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,9 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Un endroit calme proche de la vieille ville
Publié le 5 janv. 2024 sur Hotels- Bel hôtel en bordure de la vieille ville avec des espaces communs reposants
- personnel sympathique et efficace
- bon petit déjeuner ( buffet varié)
Commentaires de Gestion de l’hôtel
26 janv. 2024 par Jittiya J, Gestion de l’hôtel
Cher(e) client(e),Nous vous remercions sincèrement d'avoir pris le temps de partager votre expérience au Smile Lanna Hotel.Nous sommes ravis d'apprendre que vous avez apprécié notre bel hôtel situé en bordure de la vieille ville ainsi que nos espaces communs reposants. C'est un plaisir de savoir que notre personnel a contribué positivement à votre séjour et que vous avez trouvé notre petit déjeuner varié à votre goût.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite.Cordialement,L'équipe du Smile Lanna Hotel
par un voyageur
Publié le 23 nov. 2019 sur Expedia
Parfait pour quelques jours à chiang mai. Très bien placé, le personnel est au top!
par un voyageur
Publié le 22 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 juin 2024 par Jittiya J., Gestion de l’hôtel
Thank you so much for taking the time to leave us a 8 star rating - it's much appreciated!
par un voyageur
Publié le 30 avr. 2024 sur Expedia
The hotel was very attentive to our needs. They were so lovely and friendly. They have so many amenities for the guest. I will book the hotel again when I come back to Chiang Mai.
Commentaires de Gestion de l’hôtel
4 juin 2024 par Jittiya J., Gestion de l’hôtel
We're thrilled to hear that you had a wonderful experience with us! Thank you for your kind words about our attentive staff, friendliness, and amenities. We look forward to welcoming you back to Smile Lanna Hotel on your next visit to Chiang Mai!
par un voyageur
Publié le 26 avr. 2024 sur Expedia
The Smile Lanna served as a good resting point in Chiang Mai. There are no shortage of hotels in the area, but this one provides a nice, slow pace. The breakfast was exceptional, but dinner and the in-room dining options were...standard. Two things that stand out about this property: (1) THEY DO NOT SERVE ANY ALCOHOL ON SITE. Just something to be aware of. (2) It seems as if everywhere you look, there's a sign telling you that you can't do something.
Remove some of the signs and tell customers upon check-in your expectations versus having 'no-no' plaques all over the property.
Commentaires de Gestion de l’hôtel
28 avr. 2024 par Jittiya J., Gestion de l’hôtel
It sounds like you had a generally positive experience at Smile Lanna in Chiang Mai, but there were a couple of aspects that stood out to you. The exceptional breakfast and the relaxed pace of the hotel were highlights. However, the absence of alcohol service on-site and the abundance of restrictive signage were points of concern for you. It's understandable that these factors could affect your overall impression of the hotel. Providing feedback like this can help hotels improve their services, so hopefully, your comments will be taken into consideration for future guests.
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Good free activities
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Jittiya J., Gestion de l’hôtel
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
par un voyageur
Publié le 19 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Jittiya J., Gestion de l’hôtel
Thank you for sharing your wonderful experience! It sounds like Smile Lanna Hotel was the perfect choice for your stay in Chiang Mai, offering a peaceful atmosphere, convenient location, and friendly staff. It's great to hear that you enjoyed the fresh fruits, delicious roti, and relaxing outdoor pool. The Nong Buak Haad Public Park sounds like a lovely spot for a post-breakfast stroll. Your recommendation for those seeking a quiet getaway in northern LANNA style accommodation is much appreciated. We look forward to welcoming you back on your next visit!
par un voyageur
Publié le 11 févr. 2024 sur Expedia
這個機 酒的行程真的太棒了👏，微笑蘭娜的服務真的太好了，而且環境太舒服了，讓我清邁九天的行程非常的舒心愉快，太棒的體驗了❤️
Commentaires de Gestion de l’hôtel
11 févr. 2024 par Jittiya J., Gestion de l’hôtel
很高兴听到您对您在微笑蘭娜的愉快体验！您的赞美是对酒店服务和环境的最好肯定。希望您在清迈度过的九天充满了美好的回忆，期待您的下次光临！如果您有任何其他需要，欢迎随时告诉我。
par un voyageur
Publié le 27 janv. 2024 sur Expedia
It was my favorite accommodation among the accommodations I stayed in Chiang Mai and I intend to visit again.
It was suitable for a quiet rest, it was close to the old town, the landscaping was nice and green, it was well maintained, and the staff were very friendly.
The breakfast was satisfactory enough, the fruits were fresh, the roti baked on site was good, and the outdoor pool was also relaxing.
A post-breakfast stroll in the walkable Nong Buak Haad Public Park brought peace of mind.
Recommended for those looking for a quiet getaway in northern LANNA style accommodation.
Commentaires de Gestion de l’hôtel
10 févr. 2024 par Jittiya J., Gestion de l’hôtel
Thank you for sharing your wonderful experience! It sounds like Smile Lanna Hotel was the perfect choice for your stay in Chiang Mai, offering a peaceful atmosphere, convenient location, and friendly staff. It's great to hear that you enjoyed the fresh fruits, delicious roti, and relaxing outdoor pool. The Nong Buak Haad Public Park sounds like a lovely spot for a post-breakfast stroll. Your recommendation for those seeking a quiet getaway in northern LANNA style accommodation is much appreciated. We look forward to welcoming you back on your next visit!
par un voyageur
Publié le 19 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 janv. 2024 par Jittiya J, Gestion de l’hôtel
Dear AMY,Thank you for taking the time to share your perfect rating! We are delighted to hear that you had a wonderful experience at Smile Lanna Hotel. Your positive feedback is truly appreciated.We look forward to welcoming you back for another exceptional stay.Warm regards,Hotel Management
