Note fondée sur 262 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,7 Propreté de la chambre
3,1 Service et personnel
2,8 Confort de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 avr. 2022 sur Hotels
I'm betting this has been recently bought, and the new owners are trying to fix it. There were some building materials in the lobby. That said there were many rooms with no numbers on the door, my key took about 10 trys before it would let me in, they had to bring in a lamp because one of the ones in the room didn't work, and we found someone else's leggings in our room as we were packing to leave. Not hidden, and didn't see them the day before. There was no microwave or desk in the room. Never saw a pool, but not saying it wasn't there. It was a bed for 2 days, but not much more. Good wifi though:)
par un voyageur
Publié le 3 juill. 2021 sur Expedia
Good
Commentaires de Gestion de l’hôtel
3 juill. 2021 par ABVI Waukegan , Gestion de l’hôtel
Thank you so much! We look forward to serving you again.
par un voyageur
Publié le 1 mars 2020
par un voyageur
Publié le 26 févr. 2020
Blankets were ripped and had stains and burn marks. Smelled bad.
Commentaires de Gestion de l’hôtel
26 févr. 2020 par Dan, Gestion de l’hôtel
We apologize for the inconveniences you had. Rest assured that we will take all corrective actions.
par un voyageur
Publié le 23 févr. 2020 sur Expedia
par un voyageur
Publié le 17 févr. 2020 sur Expedia
par un voyageur
Publié le 3 févr. 2020 sur Expedia
Habitación con muchas cosas rotas o remendadas, olor no muy agradable, el aire acondicionado servia pero con baja intensidad. Desayuno bien pobre.
Commentaires de Gestion de l’hôtel
7 févr. 2020 par Guest Relations, Gestion de l’hôtel
Guest feedback is always appreciated and welcome as it helps us continually improve. We're disappointed to hear that these aspects of your visit were less than satisfactory. Please know that these concerns will be reviewed with our maintenance and housekeeping teams.
It's our hope that you will consider staying with us again in the future. It would be our pleasure to provide you with the exceptional stay that you expected and deserve.
par un voyageur
Publié le 28 janv. 2020 sur Expedia
Nothing. The only thing that wasn't horrible was the location. It seems to be in the middle of everything for the most part. But that's it.
Commentaires de Gestion de l’hôtel
3 févr. 2020 par General Manager, Gestion de l’hôtel
Thank you for joining us during your recent trip. Though we are happy that you found our location to be remarkable, it's unfortunate that the same cannot be said about other aspects of your stay. We would have loved to learn more about the elements of our service that did not meet your expectations so that we could have promptly addressed them. We hope to hear from you soon and wish you all the best going forward.
par un voyageur de Texas
Publié le 26 janv. 2020 sur Expedia
It will work for a night stay for graduation. Breakfast not great but you won’t be hungry.
par un voyageur
My stay
Publié le 13 janv. 2020 sur HotelsCustomer service the staff in general is amazing very very helpful very very friendly very accommodating! On another note ... a little updating would do that hotel wonders, ie newer towels Newark carpet newer paint ECT. But other than that it was a good stay for the money
