Note fondée sur 902 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 sept. 2024 sur Expedia
N/a
Commentaires de Gestion de l’hôtel
27 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Codine,We are delighted that you decided to stay with us at Baymont by Wyndham Gurnee during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager
par un voyageur
Publié le 25 sept. 2024 sur Expedia
The pool I like
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Front desk , Gestion de l’hôtel
Dear valued guest, thank you for taking time to provide your feedback which is important to us. We are glad that you had a positive experience during your stay. We hope you will give us another opportunity to serve you when you visit this area.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Linda,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Front Desk, Gestion de l’hôtel
Dear valued guest, thank you for taking time to provide your feedback which is important to us. We are glad that you had a positive experience during your stay. We hope you will give us another opportunity to serve you when you visit this area.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Angela,Thank you for staying with us at Baymont by Wyndham Gurnee and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Staff makes all the difference in a stay, thank you to them all
Commentaires de Gestion de l’hôtel
22 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Ron,We loved having you stay with us at Baymont by Wyndham Gurnee. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager
par un voyageur
Publié le 20 sept. 2024 sur Expedia
NEGATIVE: Their ATM wasn't working so, I wasn't able to pull any money out to exchange for quarters and do laundry so, I was pretty bummed about that
POSITIVE: I'm not sure if he was the owner but, when I checked in after midnight on Sept 12th, I was asked for a $100 deposit until check-out on 9/13. I told him I was leaving same day (on 9/12) and he was kind enough, as a courtesy, to not let me pay the deposit.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Vandia,Thank you for staying with us at Baymont by Wyndham Gurnee and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager
par un voyageur
Publié le 19 sept. 2024 sur Expedia
The evening check in attendant was excellent. He was kind, courteous and very helpful. Loved the breakfast optins. Bed was amazing. Only dissappointment was the microfiber sheets. Ww woke up in a sweat because they do not breath. Ww are use to 750 or above cotton sheets.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Jolene,We are delighted that you decided to stay with us at Baymont by Wyndham Gurnee during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Polite staff at check in. All we did was arrive late sleep and get up early to leave, can’t really comment much n much.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Front Desk, Gestion de l’hôtel
Dear valued guest, thank you for taking time to provide your feedback which is important to us. We are glad that you had a positive experience during your stay. We hope you will give us another opportunity to serve you when you visit this area
par un voyageur
Publié le 16 sept. 2024 sur Hotels
HIGHLY RECOMEND
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Front Desk, Gestion de l’hôtel
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
