Note fondée sur 902 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 août 2024 sur Expedia
My only complaint just a little too much chlorine. With that being said, I had a great experience.
Commentaires de Gestion de l’hôtel
22 août 2024 par General Manager, Gestion de l’hôtel
Dear Paris,Thank you for choosing us at Baymont by Wyndham Gurnee during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager
par un voyageur
Publié le 20 août 2024 sur Expedia
Easy parking and to access main road to anywhere in gurnee
Commentaires de Gestion de l’hôtel
21 août 2024 par General Manager, Gestion de l’hôtel
Dear Adrian,It was great to have you staying with us at Baymont by Wyndham Gurnee and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager
par un voyageur
Publié le 14 août 2024 sur Expedia
Paint peeling in the bathroom. Shower curtain shredded and on the floor entering the room. Elevator in poor repair.
Commentaires de Gestion de l’hôtel
15 août 2024 par Front Desk, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Gurnee IL. I am sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies. Your feedback is very important to us, Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont by Wyndham, we continuously strive to meet your needs and expectations.
par un voyageur
Publié le 11 août 2024 sur Hotels
The service was great. The gentleman checking me in was a real sweetheart. The bed & pillows were super comfy.
Commentaires de Gestion de l’hôtel
12 août 2024 par General Manager, Gestion de l’hôtel
Dear Renee,Thank you for staying with us at Baymont by Wyndham Gurnee and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager
par un voyageur
Publié le 7 août 2024 sur Expedia
The shopping was great
Commentaires de Gestion de l’hôtel
8 août 2024 par General Manager, Gestion de l’hôtel
Dear Kimberly,Thank you for choosing us at Baymont by Wyndham Gurnee during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par Front Desk, Gestion de l’hôtel
Dear valued guest, thank you for taking time to provide your feedback which is important to us. We are glad that you had a positive experience during your stay. We hope you will give us another opportunity to serve you when you visit this area.
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par Front Desk, Gestion de l’hôtel
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
par un voyageur
Publié le 5 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par General Manager, Gestion de l’hôtel
Dear Leandro,We loved having you stay with us at Baymont by Wyndham Gurnee. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager
par un voyageur
Publié le 5 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 août 2024 par General Manager, Gestion de l’hôtel
Dear Andrew,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager
par un voyageur de Justice
Publié le 4 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 août 2024 par General Manager, Gestion de l’hôtel
Dear Maria,We loved having you stay with us at Baymont by Wyndham Gurnee. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager
