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Best Western Naperville Inn

2.5 star property
Eco-certified hotel near Morton Arboretum

Choose dates to view prices

Photo gallery for Best Western Naperville Inn

Pillowtop beds, in-room safe, desk, laptop workspace
Exterior
Business centre
Reception
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

Map
1617 Naperville Wheaton Rd, Naperville, IL, 60563
  • Morton Arboretum
    ‪4 min drive‬
  • Riverwalk
    ‪6 min drive‬
  • College of Dupage
    ‪7 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, Jetted Tub

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Smoking, Jetted Tub

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Microwave (with Sofabed)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Naperville

In shopping district.You'll find Morton Arboretum and Riverwalk within 3 miles (5 km) of this hotel. College of Dupage and Wheaton College are also within 6 miles (10 km).

What's nearby

  • Morton Arboretum - 4 min drive - 3.5 km
  • Riverwalk - 6 min drive - 4.8 km
  • College of Dupage - 7 min drive - 6.2 km
  • Wheaton College - 8 min drive - 8.5 km
  • Central Dupage Hospital - 12 min drive - 12.5 km

Getting around

  • Naperville Station - 5 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 31 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Panera Bread - ‬7 min walk
  • ‪Culver's - ‬4 min walk
  • ‪Cooper's Hawk Winery & Restaurant- Naperville - ‬10 min walk
  • ‪Starbucks - ‬7 min walk

About this property

Best Western Naperville Inn

Eco-certified hotel near Morton Arboretum
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 355 square feet (33 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the eco-certified Best Western Naperville Inn. Self parking is free.

Smoking is allowed in designated areas at this Naperville hotel.

  • 1 building
  • 102 guestrooms or units
  • 3 levels
  • 355 sq ft of conference space
  • 33 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
Best Western Naperville Inn offers 102 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hindi, Spanish

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Front of property

DoubleTree by Hilton Lisle Naperville

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  • Hot tub
  • Pet-friendly
  • Parking included
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CA $129 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (30 inches high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • LED TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 4 children 12 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

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Best Western Naperville Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 491 out of 1006 reviews
Rating 8 - Good. 293 out of 1006 reviews
Rating 6 - Okay. 99 out of 1006 reviews
Rating 4 - Poor. 59 out of 1006 reviews
Rating 2 - Terrible. 64 out of 1006 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jolene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was so friendly
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Daisy

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty & ghetto. Do not stay here.

6/10 Okay

Frank

Stayed 1 night in Jan 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Carla

Liked: Cleanliness, property conditions & facilities
Good price for the area
Stayed 1 night in Jan 2025

8/10 Good

R

Stayed 2 nights in Dec 2024

10/10 Excellent

Keith

Stayed 1 night in Dec 2024

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mohamad Khaled

Stayed 4 nights in Dec 2024

10/10 Excellent

samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Great for the price!
Stayed 1 night in Dec 2024

8/10 Good

KHAIRUL

Stayed 1 night in Dec 2024

8/10 Good

sharon

Travelled with partner
Liked: Cleanliness, staff & service
Best Western Naperville Inn is a clean, quiet place to stay with attentive responsive mostly Spanish speaking staff. Everyone treated us kindly and with respect. However, the refrigerator was not plugged in when we checked in. We moved it out from under the cabinet to plug it in and then the only setting from one through seven was freezing all of our juice, milk, fruit. I went to show the receptionist how the refrigerator was freezing the food by showing her shaking the milk carton. She thought I wanted a new milk carton so they went out and bought me a half gallon of milk, thoughtfult butwasn’t what I was trying to tell them. I think they sent someone in to readjust the refrigerator. They turned it up to seven which defrosted and warmed everything, so there was no medium between almost room temperature and freezing The refrigerator also had a broken foot. They checked on the problem, but did not really fix it. 338 needs a new refrigerator. Water heater broke but was fixed same day elevator went out on day we were leaving so we walked down to breakfast, which wasn’t a problem, but I was in a handicap room and it could’ve been a problem for someone who needed a wheelchair. I did not have a problem and could walk down the stairs. They did fix it, however before we had to get our luggage downstairs from the third floor. Very nice friendly staff. Kitchen employee very responsive, refilling the items continuously. We felt very welcome despite the language barrier.
Stayed 7 nights in Dec 2024

6/10 Okay

Diane

Liked: Staff & service
Not like the online photos
Arrived an hour early and even though room was available we had to pay $25 for early check in....never had that happen at any hotel before. Room was outside of building. Quiet except for dumpster emptying at 4 a.m. Heating system antiquated. Shower head very nice. Bedding had stains on one end but couldn't find signs of bug beds. Breakfast appearance looked less than desirable. We will not be staying at this hotel again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Chynah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing they are very concerned and unique people I love it
Stayed 1 night in Dec 2024

6/10 Okay

Tim

Travelled with partner
Liked: Staff & service
Disliked: Amenities
They use throw pillows as pillows on the beds.
Stayed 2 nights in Dec 2024

10/10 Excellent

VANESSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Amenities
Good value for money
Stayed 2 nights in Dec 2024

6/10 Okay

Sara

Stayed 2 nights in Dec 2024

10/10 Excellent

Oleksandr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great remodeling and very clean. Everyone was so friendly and helpful!
Stayed 1 night in Dec 2024

10/10 Excellent

Eleni

Stayed 1 night in Nov 2024

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was uncomfortable.
Stayed 1 night in Dec 2024

8/10 Good

Joseph

Stayed 1 night in Nov 2024