See all properties

citizenM Chicago Downtown

4.0 star property
4-star hotel near Michigan Avenue

Choose dates to view prices

Photo gallery for citizenM Chicago Downtown

Terrace/patio
Exterior
Room, 1 King Bed, City View | View from room
Interior
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
80 East Wacker Place, Chicago, IL, 60601
  • Michigan Avenue
    ‪1 min walk‬
  • Chicago Riverwalk
    ‪2 min walk‬
  • Millennium Park
    ‪5 min walk‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

  • City view
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers

Lincolnshire Marriott Resort

Half Day
  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 938 reviews
The price is CA $172
CA $193 total
includes taxes & fees
Apr 18 - Apr 19
Lincolnshire Marriott Resort

About the area

Chicago

Central Chicago getaway .A stay at this Downtown Chicago hotel places you steps from Chicago Riverwalk and a 5-minute walk from Michigan Avenue. Millennium Park and Art Institute of Chicago are also within half a mile (1 km).

What's nearby

  • Michigan Avenue - 1 min walk - 0.1 km
  • Chicago Riverwalk - 2 min walk - 0.2 km
  • Chicago Theatre - 4 min walk - 0.4 km
  • Millennium Park - 5 min walk - 0.5 km
  • Art Institute of Chicago - 11 min walk - 1.0 km

Getting around

  • Millennium Station - 4 min walk
  • State Station - 4 min walk
  • Chicago Midway Airport (MDW) - 32 min drive

Restaurants

  • ‪LH Rooftop - ‬3 min walk
  • ‪The Royal Sonesta Chicago Downtown - ‬2 min walk
  • ‪Nutella Cafe - ‬2 min walk
  • ‪Base Bar - ‬1 min walk
  • ‪Chipotle Mexican Grill - ‬1 min walk

About this property

citizenM Chicago Downtown

4-star hotel near Michigan Avenue
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A 24-hour business center, 3 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. The business-friendly citizenM Chicago Downtown also features a fitness center, coffee/tea in a common area, and express check-in.

This 4-star Chicago hotel is smoke free.

  • 1 building
  • 280 guestrooms or units
  • 10 levels
  • Built in 2022
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Chicago Downtown offers 280 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided on request.

Languages

English

Similar properties

Lobby

L7 Chicago by LOTTE

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, 2,065 reviews
The price is CA $231
CA $271 total
includes taxes & fees
Apr 13 - Apr 14
L7 Chicago by LOTTE

Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch flat-screen TV with cable channels
  • iPad
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citizenm Chicago Chicago
CitizenM Chicago Downtown Hotel
CitizenM Chicago Downtown Chicago
CitizenM Chicago Downtown Hotel Chicago

citizenM Chicago Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2175 out of 2901 reviews
Rating 8 - Good. 473 out of 2901 reviews
Rating 6 - Okay. 134 out of 2901 reviews
Rating 4 - Poor. 55 out of 2901 reviews
Rating 2 - Terrible. 64 out of 2901 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Arnold, Greensboro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right off the Mag Mile maybe a block. Our room was very small with a loft bed. I would stay there again, but alone. Oh rooms are very European styled.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mark, New York

Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Mahmoud

Travelled with family
Liked: Cleanliness, staff & service
Too small room
Stayed 2 nights in Jan 2025

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Really well appointed room, with an iPad that controls everything from curtains to room temperature. Room is super tiny but well designed to not feel cramped. Self check-in is a pain.
Stayed 1 night in Jan 2025

10/10 Excellent

Sean

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel/location
I loved my stay here. The design of the room was great. Would perhaps be slightly cramped for two people but perfect for one person or a couple (that really loves each other 😂). Great location being so close to downtown. Close walking distance from Millenium station if you take the train into the city like me. Of course very close to the subway and bus for local travel. Loved having the iPad that controls everything. Will def be back.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
The property and staff were amazing.
Stayed 1 night in Dec 2024

10/10 Excellent

Zena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely worth it would recommend!! Probably will be my go to hotel it’s just the parking lol in the summer this would be absolutely perfect tho
Stayed 2 nights in Jan 2025

10/10 Excellent

JEHAD AL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean, up to date with interior finishes an technology, close to shopping and dining facilities and to entertainment too, overall vey nice and convenient hotel, I will book it every time I visit chicago
Stayed 2 nights in Jan 2025

10/10 Excellent

matthew, grand rapids

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
such a cool place and perfect area and close to train station and the lake
Stayed 1 night in Nov 2024

10/10 Excellent

Lemond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Great, different concept but incredibly
Stayed 1 night in Jan 2025

2/10 Terrible

Ryesha

Liked: Cleanliness, staff & service, property conditions & facilities
Room was not the room I booked and expedia failed to give a refund for it.
Stayed 1 night in Dec 2024

10/10 Excellent

Isko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jan 2025

10/10 Excellent

Witnei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Zakiya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my stay at the citizenM hotel in downtown Chicago! The location was unbeatable, offering easy access to a variety of stores, restaurants, and the beautiful riverfront. It made exploring the city incredibly convenient. The hotel's modern and stylish design, combined with its comfortable amenities, made for a fantastic experience. The vibrant atmosphere and friendly staff added to the overall charm. Whether you're in Chicago for business or leisure, citizenM is the perfect spot to enjoy everything the city has to offer. Highly recommended!
Stayed 3 nights in Dec 2024

10/10 Excellent

Erin

Stayed 2 nights in Jan 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel , perfect location
The room was compact but very comfortable, huge common areas and welcoming staff
Stayed 4 nights in Dec 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient bar with super friendly helpful staff. Very unique rooms and lounging area
Stayed 2 nights in Nov 2024

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Dec 2024

10/10 Excellent

Garland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t wait to stay here again
Stayed 2 nights in Jan 2025

10/10 Excellent

Chad

Stayed 3 nights in Dec 2024

10/10 Excellent

J

Stayed 2 nights in Dec 2024