Note fondée sur 940 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,9 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 mai 2022 sur Hotels
Commentaires de Gestion de l’hôtel
15 mai 2022 par GM, Gestion de l’hôtel
Thank you for taking the time to post your review of your recent stay with us! It was our pleasure to have you as our guest! We look forward to the opportunity to serve you again in the very near future!
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Nice hotel. Quiet room. Desk staff was very friendly and helpful. Breakfast was good, scrambled eggs, sausage and a variety of ceral, plus the usual waffle maker. Yougart and apples, blueberrie muffins and bagels.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par gm, Gestion de l’hôtel
Thank you for taking the time to post your review of your recent stay with us. Your rating of 10 out of 10 tells us we met your expectations. Hearing your kind words brings us delight. We strive hard to provide all our guests with the best experience possible. Our free hot breakfast is the highlight of many guests. We look forward to serving you again.
par un voyageur
Comfy stay
Publié le 18 sept. 2024 sur HotelsOur stay was rather nice. The room was clean. The bed was quite comfy and spacious. We didn’t have much issue with anything.
Commentaires de Gestion de l’hôtel
19 sept. 2024 par gm, Gestion de l’hôtel
Thank you for taking the time to post your review of the recent stay at Comfort Inn Hoffman Estates - Schaumburg. As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2024 par gm, Gestion de l’hôtel
Thank you for taking the time to post your review of the recent stay at Comfort Inn Hoffman Estates - Schaumburg. As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
During our second night stay, the power went out due to an issue with a transformer. Of course, this was no fault of the hotel management, but their lack of communication with hotel guests was disappointing. No effort was made to keep guest informed of what was happening. At the very least, the manager could have explained the situation and been more proactive with guests about when they could return to their rooms.
Commentaires de Gestion de l’hôtel
19 sept. 2024 par gm, Gestion de l’hôtel
Thank you for taking the time to post your review of the recent stay at Comfort Inn Hoffman Estates - Schaumburg. As a guest you are truly valued. Comed was very slow at relaying information to us thus we were unable to give our guests the info.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.
par un voyageur
Publié le 15 sept. 2024 sur Hotels
The room quality was good but the service was just ok. The fire alarm went off and no instructions were given by the staff. The power and wifi remained off for the night and no apologies were given during the check out.
Commentaires de Gestion de l’hôtel
19 sept. 2024 par gm, Gestion de l’hôtel
Thank you for taking the time to post your review of the recent stay at Comfort Inn Hoffman Estates - Schaumburg. As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 sept. 2024 par gm, Gestion de l’hôtel
Thank you for taking the time to post your review of the recent stay at Comfort Inn Hoffman Estates - Schaumburg. As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.
par un voyageur de Springfield
Publié le 11 sept. 2024 sur Expedia
We thought it was a nice hotel
Commentaires de Gestion de l’hôtel
19 sept. 2024 par gm, Gestion de l’hôtel
Thank you for taking the time to post your review of the recent stay at Comfort Inn Hoffman Estates - Schaumburg. As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Check in was awful. Took thirty minutes. Three people working and were very rude and difficult to understand. At one point I was told I needed my husband to come check in. He was in the car with the kids. Finally convinced them I made the reservation and paid with my card. Breakfast was disgusting, with undercooked eggs and sausage. Very inconvenient set up with flow of people. And nothing was wiped up or replaced in a timely matter.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par gm, Gestion de l’hôtel
Thank you for taking the time to post your review of your recent stay with us. The reservation was made under your husbands name thus per local regulations and hotel policy only that person can check in. The reservation was made through a 3rd party thus we have no access as to what card was used. All breakfast served comes pre-cooked and is only heated by staff. It is our hope that this clarifies any concerns you may have. We look forward to serving you again.
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 sept. 2024 par gm, Gestion de l’hôtel
Thank you for taking the time to post your review of your recent stay with us. May I say that it was a pleasure to have you as our guest. Your 4 out of 5 rating tells us your stay met your expectations. We look forward to serve you again in the near future.
