It was very unpleasant stay , the hotel is sketchy , front desk staffs rude and unprofessional. When I arrived in the morning, the front desk clerk charged extra fee to checked me because I arrived earlier. After I checked in, I found out the hotel room had marajuana smell. I requested for room change. The clerk told me that there was no vacant rooms available at the moment but I could switch to a new hotel room on the next day.
On October 22, I spoke to the front desk manager to request room change at 11:00am, She refused to help and I told her that previous clerk promised me to change room for me the next day. I went back to my room and shared my bad experience on the hotel survey. Few minutes later, the front desk manager got infuriated at me over phone and asked why I wrote a bad review for the hotel. Because I wrote a bad review, they agreed to change the room for me. They gave the room which wasn’t ready. So I went to ask the house keeper who was busy cleaning. I knocked at door to get her attention but she did not answer. So I left the decaf coffee bags in the cart and picked up a box of facial tissue missing from my hotel room. I was about to unpack my luggages, the front manger called me and asked me to leave. She retaliated that I need to check out now n she called the police on me, 3 officers showed up to my hotel room while I was packing to leave. The hotel charged me 2 nights but I stayed one night and some unauthorized fees.
