Note fondée sur 832 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 sept. 2024 sur Expedia
There was a broken cabinet…I also opted to upgrade, I thought it was available before I got there and I submitted for it but when I got there the receptionist said that was not the case…I’m not sure why I got the notice hours before I got there, just to be told it wasn’t true…kinda disappointed
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Front Desk Manager , Gestion de l’hôtel
Your reservation was for a double queen. You did an upsell to a king suite witch you stayed in. Thank you for your feedback
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Great
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Front Desk Manager , Gestion de l’hôtel
Thank you for the great review!!!!
par un voyageur
Noisy all night
Publié le 15 sept. 2024 sur HotelsVery noisy outside and very noisy inside. People partying in their room without interruption until 4 am.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Front Desk Manager , Gestion de l’hôtel
we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Front Desk Manager , Gestion de l’hôtel
Thank you for your review.
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Front Desk Manager , Gestion de l’hôtel
Thank you for the great review!!!!
par un voyageur
Publié le 10 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Front Desk Manager , Gestion de l’hôtel
Thank you for the great review.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Clean-Nice-Really enjoyed the Sports Bar Next Door-needs some updates with peeling railing and older carpet..but otherwise very clean and accommodating!!
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Front Desk Manager , Gestion de l’hôtel
Thank you for your feedback.
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Front Desk Manager , Gestion de l’hôtel
Thank you for your review.
par un voyageur
Publié le 7 sept. 2024 sur Expedia
We are mid-level bargain travelers, family fun. This was an excellent hotel and a great price. It was the only hotel in the Chicago airport area that hit all 5: low cost, free parking, free breakfast, pool, and hot tub. It was clean and just as nice as most of my recent comparable hotels. Would absolutely stay here again.
Cons: not close to Chicago proper, but most of our events were outside of downtown so this was fine.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Front Desk Manager , Gestion de l’hôtel
Thank you for the great review!!!!
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Front Desk Manager , Gestion de l’hôtel
Thank you for the great review!!!!
