Note fondée sur 933 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,3 sur 5
88 % des clients le recommandent
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 25 août 2024 sur Expedia
Loved the balcony. Big convinient rolling table. Good one night stay.
Commentaires de Gestion de l’hôtel
26 août 2024 par Customer Service, Gestion de l’hôtel
Dawn, thank you for staying with us at Courtyard Chicago Arlington Heights. We’re pleased to hear you enjoyed the balcony and the convenience of the rolling table. We're glad you had a good night with us and hope to welcome you back soon.
3 sur 5
par un voyageur

Publié le 13 août 2024 sur Expedia
Meh
Commentaires de Gestion de l’hôtel
14 août 2024 par Customer Service, Gestion de l’hôtel
William, thank you for your feedback. Understanding what guests find valuable or lacking is important to the team. Your comments will certainly help in enhancing future stays.
5 sur 5
par un voyageur

Publié le 11 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 août 2024 par Customer Service, Gestion de l’hôtel
Stephanie, thank you for staying with us at Courtyard Chicago Arlington Heights. We’re delighted you had a positive experience. Looking forward to welcoming you back soon!
4 sur 5
par un voyageur

Publié le 10 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 août 2024 par Customer Service, Gestion de l’hôtel
Jonathan, thank you for choosing Courtyard Chicago Arlington Heights. It's great to know you found your stay satisfactory. We look forward to welcoming you again in the future.
5 sur 5
par un voyageur

Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2024 par Customer Service, Gestion de l’hôtel
Thank you for sharing your perfect rating with us, Leslie!It's wonderful to see how much you appreciated your time at Courtyard Chicago Arlington Heights! We want everyone to feel right at home at Courtyard Chicago Arlington Heights. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!
5 sur 5
par un voyageur de Fullerton

Publié le 3 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 août 2024 par Customer Service, Gestion de l’hôtel
Thanks for the perfect rating, Namji!We're pleased to hear that you have fully enjoyed your stay at Courtyard Chicago Arlington Heights, as we strive to create a full service experience for our guests. We can't wait to see you again soon!
5 sur 5
par un voyageur

Publié le 30 juill. 2024 sur Expedia
The room was clean and comfortable. The bathroom was well kept and we appreciated the bottles of shampoo, conditioner, body wash in the shower. The staff was friendly and the small restaurant inside was great. All three days of our stay the same young woman was working all by herself manning the register, the coffee and food and she was fantastic. She remembered details about us and what we had told her the day before. The facility is updated and the grounds are beautifully maintained.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Customer Service, Gestion de l’hôtel
Lily,We’re delighted you loved your experience at Courtyard Chicago Arlington Heights. Our team members take pride in ensuring our guests have a memorable stay, and it's wonderful to hear that the young woman at the restaurant made such a positive impression on you. It's also great to know you found the room and bathroom to your satisfaction. We're looking forward to welcoming you back soon.
4 sur 5
par un voyageur

Publié le 29 juill. 2024 sur Expedia
This is a very nice hotel. Lovely rooms and great beds. Shout out to the girl working the food area. She is really nice and a FANTASTIC worker. Our only complaint would be there needs to be a second elevator in the front part of the hotel. One elevator in the back corner was extremely inconvenient.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Customer Service, Gestion de l’hôtel
Anthony, thank you for staying with us at Courtyard Chicago Arlington Heights. It's wonderful to hear you enjoyed the lovely rooms and comfortable beds. The team member in the food area will be thrilled by your kind words. We appreciate your feedback regarding the elevator, however it is the original design for all Generation 1 Courtyard. We will definitely share this with above property leaders.. We're looking forward to welcoming you back!
3 sur 5
par un voyageur

Publié le 29 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Customer Service, Gestion de l’hôtel
Tiffany,Thank you for sharing your feedback. If there are any specific concerns or suggestions you have from your stay, our team is always eager to improve. We hope to have the opportunity to welcome you back.
3 sur 5
par un voyageur

Publié le 22 juill. 2024 sur Expedia
Last minute booking accommodated us nicley
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Customer Service, Gestion de l’hôtel
Sol, thank you for sharing your experience with us. We're pleased to hear that your last-minute booking was accommodated to your satisfaction. We hope to have the opportunity to welcome you back in the future.