Note fondée sur 740 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par Customer Service, Gestion de l’hôtel
Pawel, thank you for choosing to stay with us at Courtyard Chicago Deerfield. We’re thrilled you enjoyed your stay. We look forward to welcoming you back in the future.
par un voyageur de Newport News
Publié le 19 août 2024 sur Expedia
Nice property and excellent staff. This Marriott property could use some updates and it appeared that the inside lobby was more updated than the outside of the property. Courtyard was very nice. Rooms were average. My only issues were with the in room AC - smelled musty and not right. Stayed all week and loud party group a few doors down. Upgrade the landscaping outside and around back. The laundry facility needs to be updated to use credit cards versus coins. Great value and love to see more upgrades to this property.
Commentaires de Gestion de l’hôtel
20 août 2024 par Customer Service, Gestion de l’hôtel
James, thank you for staying with us at Courtyard Chicago Deerfield. The team is pleased to hear you found the property nice and the team excellent. The feedback about the in-room amenities and external areas has been noted. We're glad you found great value during your stay and appreciate your thoughts on future enhancements. We’re looking forward to welcoming you back.
par un voyageur
Publié le 16 août 2024 sur Expedia
The rooms smell of mold
Commentaires de Gestion de l’hôtel
18 août 2024 par Customer Service, Gestion de l’hôtel
Brittney, thank you for your feedback. The team will look into the matter you mentioned. Your input is valuable in helping us maintain a comfortable environment.
par un voyageur
Publié le 15 août 2024 sur Expedia
Older property that could use a few more renovations to the suites. Area surrounding hotel had food options but nothing else, but at least it was in driving distance to some good shopping areas.
But Staff was excellent and everything was clean, so it was great for a no nonsense work trip.
Commentaires de Gestion de l’hôtel
16 août 2024 par Customer Service, Gestion de l’hôtel
Candace, thank you for choosing Courtyard Chicago Deerfield for your work trip. It's great to know you found everything clean and appreciated the excellent service from our team members. We're glad our location suited your needs and look forward to welcoming you back in the future.
par un voyageur
DON'T pay extra for non-existant breakfast!
Publié le 12 août 2024 sur HotelsCheckin and room fine.
They breakfast we paid for and never received another matter. Breakfast was to start at 6:30am and we waited for 15 minutes in line behind 4 people before we even SAW an employee. One person already in the restaurant was given a bagel at our 25 minute mark, but no one in line even had an order taken. At that rate, we figured breakfast may have taken us 2 hours and we decided to leave the hotel for breakfast elsewhere. No other staff came to help or tell us what was going on despite 2 guys at the front desk, unoccupied.
We couldnt even get a cup of coffee. So much for paying Marriott the higher rate for breakfast!
Commentaires de Gestion de l’hôtel
13 août 2024 par Customer Service, Gestion de l’hôtel
Thank you for sharing your experience. It is regrettable that the breakfast arrangement was not up to your expectations. The team is looking into similar concerns to improve the service. Your feedback is invaluable and appreciated.
par un voyageur
Publié le 12 août 2024 sur Expedia
Very comfortable stay
Commentaires de Gestion de l’hôtel
13 août 2024 par Customer Service, Gestion de l’hôtel
Gordon, it's great to know you had a pleasant stay at Courtyard Chicago Deerfield. We're looking forward to welcoming you back.
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2024 par Customer Service, Gestion de l’hôtel
Thomas, thank you for staying with us at Courtyard Chicago Deerfield. We are thrilled you enjoyed your stay. We're looking forward to welcoming you back.
par un voyageur
Publié le 10 août 2024 sur Expedia
perfect for work
Commentaires de Gestion de l’hôtel
11 août 2024 par Customer Service, Gestion de l’hôtel
Stephanie, it’s wonderful to hear that your stay at Courtyard Chicago Deerfield was perfect for your work needs. Thank you for choosing us, and we look forward to welcoming you again.
par un voyageur
Publié le 7 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 août 2024 par Customer Service, Gestion de l’hôtel
Shahari, thank you for choosing Courtyard Chicago Deerfield. We're glad to see you had a positive experience. We hope to welcome you back soon!
par un voyageur
Publié le 7 août 2024 sur Expedia
All was good, except there was no microwave in the room.
Commentaires de Gestion de l’hôtel
8 août 2024 par Customer Service, Gestion de l’hôtel
Houssam, thank you for your feedback. It is noted that the absence of a microwave in the room affected your experience. The team is always looking to make improvements and appreciates your comments. They hope to have the opportunity to welcome you back in the future.
