Note fondée sur 880 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,3 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
week-end en fanfare!
Publié le 5 avr. 2022 sur HotelsNous avons reçu un excellent accueil à l'hôtel, chaleureux et prévenant puis découvert une chambre propre mais basique; pas de table basse, un seul miroir dans la salle de bain.
Nous avons cependant déchanté quand la musique d'un mariage nous a maintenu éveillé jusqu'à minuit le samedi soir puis le lendemain jusqu'à 23h sans que l'on ne nous en ait averti !?
Commentaires de Gestion de l’hôtel
6 avr. 2022 par Bryan, Gestion de l’hôtel
We are so sorry about the noise.
Thanks for staying with us and hope you give us another chance to serve you.
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par Doubletree Skokie , Gestion de l’hôtel
Thank you for your perfect 10/10 rating! We are thrilled to hear you had such a wonderful experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back in the future.
par un voyageur
Publié le 25 août 2024 sur Expedia
Nice place and excellent location for us.
Commentaires de Gestion de l’hôtel
29 août 2024 par Doubletree Skokie , Gestion de l’hôtel
Thank you for your wonderful review! We’re delighted to hear that you found our hotel to be a nice place with an excellent location. Your satisfaction is our top priority, and we look forward to welcoming you back on your next visit!
par un voyageur
Publié le 25 août 2024 sur Expedia
It was a good experience! Breakfast should be part of it
Commentaires de Gestion de l’hôtel
29 août 2024 par Doubletree Skokie , Gestion de l’hôtel
Thank you for your fantastic 5-star review! We’re delighted to hear that you had a good experience with us. We’d like to let you know that we offer discounted breakfast options as part of our hotel room packages, which can enhance your stay. We appreciate your feedback and hope to welcome you back soon!
par un voyageur
Publié le 25 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 août 2024 par Doubletree Skokie , Gestion de l’hôtel
Thank you for your 4-star rating! We appreciate your feedback and are glad to hear you enjoyed your stay. If you have any specific comments or suggestions for improvement, we would love to hear them. We hope to welcome you back in the future!
par un voyageur
Publié le 24 août 2024 sur Expedia
We found bugs on the bed in the morning. I asked for a refund but since I booked via Expedia they were not able to.
I am expecting a return refund of the amount of stay.
Please feel free to call to rectify.
Commentaires de Gestion de l’hôtel
29 août 2024 par Doubletree Skokie, Gestion de l’hôtel
Thank you for your feedback. I appreciate your understanding regarding the situation we discussed over the phone. I’m glad to hear that you are satisfied with the resolution provided by the hotel. If you have any further questions or concerns, please don’t hesitate to reach out.
par un voyageur
Publié le 24 août 2024 sur Expedia
While the facility and staff were great, the room was not very clean. Had to have shower drain cleared to stop runover. It was fixed quickly and professionally.
Mold in shower and sheets didn't seem changed. Cookies amazing! Would stay again only if no other option.
Commentaires de Gestion de l’hôtel
29 août 2024 par Doubletree Skokie , Gestion de l’hôtel
Thank you for taking the time to share your feedback! We’re glad to hear you enjoyed our facility, staff, and those amazing cookies! We're sorry to learn about the cleanliness issues you experienced and appreciate your understanding regarding the quick fix. Your comments are invaluable, and we will address these concerns with our team to ensure a better experience in the future. We hope to welcome you back soon!
par un voyageur
Publié le 24 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 août 2024 par Doubletree Skokie , Gestion de l’hôtel
Thank you so much for your perfect 5-star rating! We're thrilled to hear that you had a wonderful experience with us. Your support means the world to our team! We can’t wait to welcome you back for another amazing stay.
par un voyageur
Publié le 23 août 2024 sur Expedia
Extremely comfortable bed, staff checking in on us to our stay and attentive when something was not as ideal. Safe area with lots of shopping in walking distance. Easy Uber pickup and even a wine night!
Commentaires de Gestion de l’hôtel
29 août 2024 par Doubletree Skokie , Gestion de l’hôtel
Thank you so much for your wonderful review! We're thrilled to hear that you found our beds extremely comfortable and that our staff was attentive to your needs during your stay. It’s great to know you enjoyed the safe area and the convenience of nearby shopping and easy Uber pickups. We're also glad that you had fun at our wine night! We can’t wait to welcome you back for another perfect stay. Safe travels until then!
par un voyageur
Excellent service
Publié le 19 août 2024 sur HotelsExcellent service
Commentaires de Gestion de l’hôtel
20 août 2024 par Doubletree Skokie , Gestion de l’hôtel
Thank you for your wonderful review and perfect rating! We are thrilled to hear that you experienced excellent service during your stay. Your kind words motivate our team to continue delivering outstanding hospitality. We look forward to welcoming you back soon!
