2/10 Terrible
Zahra
29 Aug 2024
Liked: Cleanliness
Disliked: Staff & service
The staff was extremely uncooperative. The rooms had big cracks on the roof. The phone was not working so I had to go to front desk whenever I needed anything. I asked them to change my room because of the big crack and the next room had a bigger crack than the last one. So I did not move to that room. When I went back to return the keys to the new room, the staff started arguing and almost fighting with me why didn’t I move to the other room. Also, I asked help with my luggage but nobody helped me at all for just loading my bags on the cart (i was coming back from vacation so I had really big bags). It was a horrible experience with the hotel staff overall.
Zahra
Stayed 2 nights in Aug 2024