DoubleTree by Hilton Chicago O'Hare Airport - Rosemont

4.0 star property
4-star hotel near Donald E. Stephens Convention Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Chicago O'Hare Airport - Rosemont

View from property
Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Sports facility

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

Map
5460 North River Road, Rosemont, IL, 60018
  • Donald E. Stephens Convention Center
    3 min walk
  • Rosemont Theatre
    5 min walk
  • Fashion Outlets of Chicago
    7 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    6 min drive

Room options

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

Corner Room, 1 King Bed with Sofabed, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, 3x3 Shower)

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

1 King Yoga Room with Extra Space & Yoga Equipment

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Bathtub)

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

1 King Cardio Room with Precor Trainer

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Rosemont

O'Hare stay.Within a 10-minute walk of this O'Hare hotel, you'll find Donald E. Stephens Convention Center and Rosemont Theatre. Fashion Outlets of Chicago and Parkway Bank Park Entertainment District are also within half a mile (1 km).

What's nearby

  • Donald E. Stephens Convention Center - 3 min walk - 0.3 km
  • Rosemont Theatre - 5 min walk - 0.5 km
  • Fashion Outlets of Chicago - 7 min walk - 0.6 km
  • Parkway Bank Park Entertainment District - 7 min walk - 0.7 km
  • Rivers Casino - 3 min drive - 2.4 km

Getting around

  • Rosemont Station - 13 min walk
  • Rosemont Station - 14 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 6 min drive

Restaurants

  • ‪Kipling at Fashion Outlets of Chicago - ‬6 min walk
  • ‪Tapville Social - ‬9 min walk
  • ‪Food Court - ‬12 min walk
  • ‪Dave & Buster's - ‬17 min walk
  • ‪Basil's Kitchen - ‬1 min walk

About this property

DoubleTree by Hilton Chicago O'Hare Airport - Rosemont

4-star hotel near Donald E. Stephens Convention Center
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a 24-hour business center and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 13000 square feet (1208 square meters) and includes conference space. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Chicago O'Hare Airport - Rosemont. A roundtrip airport shuttle is free at scheduled times. Parking is available for a fee.

  • 369 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 13000 sq ft of conference space
  • 1208 sq m of conference space
  • Built in 2000
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Coffee shop
DoubleTree by Hilton Chicago O'Hare Airport - Rosemont offers 369 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Rosemont hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Sofa bed

Internet

  • Available in all rooms: WiFi (USD 10.95 per 24-hour period)
  • In-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 39.00 per day; includes in/out privileges)
  • Valet parking on site (USD 55.00 per day)
  • Wheelchair-accessible parking and van parking available
  • Free roundtrip airport shuttle from 1:30 AM - 3:30 AM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: USD 22.95-32.95 for adults and USD 11.95-16.95 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Things to do

  • Fitness center
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per accommodation, per stay, plus a deposit of USD 125 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22.95 to 32.95 for adults, and USD 11.95 to 16.95 for children
  • Fee for in-room wireless internet: USD 10.95 per 24-hour period (3-device limit, rates may vary)
  • Self parking fee: USD 39.00 per day (in/out privileges)
  • Valet parking fee: USD 55.00 per day
  • Pet deposit: USD 125 per stay
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Chicago O'Hare Airport Rosemont
DoubleTree Hilton Hotel Rosemont Chicago Airport O'Hare
DoubleTree Hilton Chicago O'Hare Airport Rosemont Hotel
DoubleTree by Hilton Chicago O'Hare Airport - Rosemont Hotel
DoubleTree by Hilton Chicago O'Hare Airport - Rosemont Rosemont

DoubleTree by Hilton Chicago O'Hare Airport - Rosemont Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 608 out of 1064 reviews" "
Rating 8 - Good. 239 out of 1064 reviews" "
Rating 6 - Okay. 92 out of 1064 reviews" "
Rating 4 - Poor. 65 out of 1064 reviews" "
Rating 2 - Terrible. 60 out of 1064 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Zahra

Liked: Cleanliness
Disliked: Staff & service
The staff was extremely uncooperative. The rooms had big cracks on the roof. The phone was not working so I had to go to front desk whenever I needed anything. I asked them to change my room because of the big crack and the next room had a bigger crack than the last one. So I did not move to that room. When I went back to return the keys to the new room, the staff started arguing and almost fighting with me why didn’t I move to the other room. Also, I asked help with my luggage but nobody helped me at all for just loading my bags on the cart (i was coming back from vacation so I had really big bags). It was a horrible experience with the hotel staff overall.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Marco A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was woken up repeatedly by street cars and trucks middle of the night. Windows were thin.
Stayed 1 night in Aug 2024

10/10 Excellent

Lydia

Liked: Amenities
Excellent!
Stayed 2 nights in Aug 2024

10/10 Excellent

Abbigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how clean my room was and welcoming the staff was
Stayed 4 nights in Aug 2024

8/10 Good

Shirley Tran

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant staffs are excellent. They are so nice. I love their services.
Stayed 5 nights in Aug 2024

10/10 Excellent

Josh, Cave Creek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again at the double tree Gave us wrong room at first but made a call and had us in the right room quickly Front desk was extremely friendly and helpful They might need to tell Gustavo the shuttle driver to cool down on the attitude a bit and I’m sure he’ll make some actual tips but other than than that the stay was great
Stayed 4 nights in Aug 2024

6/10 Okay

Daniela M

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Dashiel Parker, Riverside

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

hanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Choose here, great place!
Everything about the hotel was great. Amazing staff, clean room, fast elevators, close to anything you could possibly want. Extremely easy access to O’hare airport.
Stayed 1 night in Aug 2024

8/10 Good

Annamarie

Stayed 1 night in Aug 2024

10/10 Excellent

Gordon

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Large room. Friendly staff.
Best location for a Rosemont convention.
Stayed 4 nights in Aug 2024

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too far away from the CTA
Stayed 4 nights in Jul 2024

4/10 Poor

Kasia

Travelled with family
Disliked: Staff & service, property conditions & facilities
Check in staff was questioning my first name even when I showed my matching id and credit card. The room itself was ok. However the bright lights outside of the room were so strong even with the curtains it was like a daylight inside the room. Bathroom had loose shower faucet trims. Looked little outdated. No hooks to hang your clothes or bathroom towel. I don’t think I would recommend this hotel. The only convenience was being close to the airport and shopping mall.
Stayed 1 night in Aug 2024

10/10 Excellent

CHISAKI, Irvine

Liked: Staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Aug 2024

10/10 Excellent

Douglas W

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff
Stayed 1 night in Jul 2024

4/10 Poor

Mark

Travelled with family
Disliked: Staff & service, amenities
No business center, could not get your computer to work. Front Desk response. "Yeah that's been happening for a few days. You can WALK over to embassy suites, it's all part of Hilton". Parking...horrible signage. So confusing no clear directions. Handicapped lines still on the parking area marked "Double Tree" poorly lit. At check in...two workers at the counter. I was not greeted by either one ( they seemed too busy on their phones). When they finally helped the service was poor and UNPROFESSIONAL. NO cookies offered, yet big signs in the elevator about all the cookie options available at check in. More than likely I will not refer Double Tree to any of my friends or co-workers. In fact I will tell all my friends to AVOID Double Tree at all costs.
Stayed 2 nights in Jul 2024