Note fondée sur 632 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,2 Service et personnel
3,2 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Muy linda las chicas y hamables..las del loby👍😚
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Yessica, We are incredibly pleased you enjoyed your stay at Extended Stay America and had a memorable experience. It is always a pleasure to read reviews complimenting our service and hospitality. Thank you for being our guest. We hope to be your first choice every time you visit the area.Sincerely,Hotel Management
par un voyageur
Publié le 9 sept. 2024 sur Hotels
par un voyageur
Work
Publié le 16 août 2024 sur HotelsIt's nice and okay, but it needs some work. The smell needs to go and a update on the entire building needs work. Front desk was nice, but work needs to be done immediately
Commentaires de Gestion de l’hôtel
22 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Markesha, Thank you for sharing your thoughts. We appreciate your recognition of the front desk team. Your comments regarding areas that could benefit from improvement are valued, and efforts will be made to enhance the experience. We’re always looking to make improvements that provide a better environment for our guests. Your input is crucial, and we hope to offer a more enjoyable stay in the future.Sincerely,Hotel Management
par un voyageur
Publié le 3 août 2024 sur Expedia
Nasty
Commentaires de Gestion de l’hôtel
4 août 2024 par Hotel Management , Gestion de l’hôtel
Dear Gaarett, Thank you for your feedback. We sincerely apologize for your experience not meeting expectations. Cleanliness is a top priority for us, and we are addressing this issue with our housekeeping team immediately. We value your input and are committed to making improvements. Thank you for bringing this to our attention and we look forward to welcoming you back soon.Sincerely,Hotel Management
par un voyageur
Publié le 1 août 2024 sur Expedia
par un voyageur
Publié le 31 juill. 2024 sur Expedia
The property seemed used and old.
Commentaires de Gestion de l’hôtel
1 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Thomas, Thank you for your feedback. We aim to provide a comfortable and welcoming environment for all our guests. Your comments are important to us as we continually strive to improve. We hope to have the opportunity to provide a more satisfying experience during your next visit.Sincerely,Hotel Management
par un voyageur
Publié le 30 juill. 2024 sur Hotels
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Sheet
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Hotel Management, Gestion de l’hôtel
Dear Tobias, Thank you for your feedback. It seems that there was an issue with the sheets during your stay. We take cleanliness and guest comfort very seriously and will review our procedures to ensure that such concerns are addressed. Your input is valuable to us as we strive to provide a better experience for all our guests. We hope to have the opportunity to serve you better in the future.Sincerely,Hotel Management
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Our room had cobwebs in the corner visible over the chair. Also the smell of weed in the hallways was pretty constant. Don’t ask for a new towel or it will cost you $1.75. Staff was friendly and nice though during our stay.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Hotel Management, Gestion de l’hôtel
Dear Angie, Thank you for your feedback. We apologize for the issues you encountered during your stay, including the cleanliness concerns and the smell in the hallways. We understand how important a comfortable and fresh environment is and will address these matters promptly. It's encouraging to hear that you found our staff to be friendly and accommodating. We appreciate your input and are committed to making necessary improvements.Sincerely,Hotel Management
par un voyageur
Publié le 20 juill. 2024 sur Expedia
The staff here was very friendly and it was quiet. However, the room and hotel were quite dirty and run down and the halls reeked of marijuana. Cost effective if you need a bed to crash in and can get past the ick.
