Ratings based on 809 Guest Reviews
Hear it directly from our travellers
3.6 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Bridgman
Posted Sep. 23, 2024
ok hotel. Staff was somewhat friendly the room had some blemishes and wasn't entirely clean.
Comment from Hotel Management
Sep. 24, 2024 by Hotel Management, Hotel Management
Dear Robert, Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about our staff's friendliness, as we strive to provide a welcoming atmosphere for all guests. However, we sincerely apologize for the issues you encountered with cleanliness and the condition of your room. Your insights are invaluable to us, and we will address these concerns with our team to ensure a better experience for future guests. We hope to have the opportunity to serve you again in the future.Sincerely,Hotel Management
by A traveller
Posted Aug. 15, 2024 on Expedia
This hotel needs a facelift. Looks like it’s stuck in the 90s. Definitely smells like people smoke in the rooms. It was affordable at 2 am on a Friday. Staff is great!
Comment from Hotel Management
Aug. 21, 2024 by Hotel Management, Hotel Management
Dear Viktor, Thank you for your feedback. We appreciate your comments about our affordability and the positive remarks about our staff. We’re continuously working to enhance our property and address any concerns guests may have. Your input helps us prioritize areas for improvement. We hope to provide a more updated experience for you in the future.Sincerely,Hotel Management
by A traveller
Posted Aug. 15, 2024 on Expedia
Comment from Hotel Management
Sep. 5, 2024 by Juanita, Hotel Management
Thank you for stay with Extended Stay America.
by A traveller
Posted Aug. 15, 2024 on Expedia
Comment from Hotel Management
Sep. 5, 2024 by Juanita, Hotel Management
Thank you for stay with Extended Stay America.
by A traveller
Nice stay
Posted Aug. 12, 2024 on HotelsIt was nice. There is a kitchen tyep of set up. The location is great to.
Comment from Hotel Management
Sep. 5, 2024 by Juanita, Hotel Management
Thank you for stay with Extended Stay America.
by A traveller
Posted Aug. 10, 2024 on Expedia
Clean place, safe place and easy access from the highway. Only issue I had was the nightstand lamp didn't work. I would stay here again.
Comment from Hotel Management
Aug. 13, 2024 by Hotel Management, Hotel Management
Dear Scott, Thank you for your feedback! We're delighted to hear you found Extended Stay America clean and safe, with convenient access to the highway. We appreciate your input regarding the lamp and will address it promptly. It's wonderful to know you have chosen to stay with us again. We look forward to welcoming you back soon!Sincerely,Hotel Management
by A traveller
Posted Aug. 10, 2024 on Hotels
Comment from Hotel Management
Sep. 5, 2024 by Juanita, Hotel Management
Thank you for stay with Extended Stay America.
by A traveller
Posted Aug. 9, 2024 on Hotels
Comment from Hotel Management
Sep. 5, 2024 by Juanita, Hotel Management
Thank you for stay with Extended Stay America.
by A traveller
Posted Aug. 6, 2024 on Expedia
It was in a good area and not far from our event. Could use better cleaning in elevator and rooms dusty but clean. Staff very polite and efficient and knew how to check us in quickly. At least he told us it was a grab and go breakfast and not buffett. It was still really nice. Shower water nice and hot but not soft water which was still ok. Will be using them again.
Comment from Hotel Management
Sep. 5, 2024 by Juanita, Hotel Management
Thank you for stay with Extended Stay America.
by A traveller
Posted Aug. 4, 2024 on Hotels
Comment from Hotel Management
Sep. 5, 2024 by Juanita, Hotel Management
Thank you for stay with Extended Stay America.
