Note fondée sur 743 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,8 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 août 2024 sur Expedia
par un voyageur
hôtel bien plassé
Publié le 9 oct. 2017 sur Expedia
Pour : l'endroit
chambres non faites le deuxieme jours, sinon l'hôtel est agreable, et bien situé
Commentaires de Gestion de l’hôtel
10 oct. 2017 par Hotel Management , Gestion de l’hôtel
Thank you for providing us with details about your stay. We are glad you had an overall pleasant visit. That being said, we sincerely apologize if our housekeeping services were not shared with you at check-in. While our service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to offer this service to you at a minimal fee. Towels and linens may be exchanged at the front desk anytime and complimentary. We are grateful for the feedback you provided, and we hope you will choose to stay with us again.
Sincerely,
Hotel Management
par un voyageur
Affordable room rates
Publié le 29 août 2024 sur HotelsAffordable room rates for a quick last minute booking
Commentaires de Gestion de l’hôtel
30 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Guest, Thank you for highlighting the value of staying with Extended Stay America. We’re delighted to hear that our pricing worked well for your last-minute plans. It’s great to know you found our rates accommodating for a spontaneous booking. We hope to have the pleasure of welcoming you back for another convenient and comfortable stay in the future!Sincerely,Hotel Management
par un voyageur
Publié le 28 août 2024 sur Expedia
The breakfast was really bad.
Commentaires de Gestion de l’hôtel
29 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Albert, Thank you for your feedback. We’re sorry to hear that our breakfast did not meet your expectations. We are continuously working to improve our offerings and will take your comments into consideration as we make adjustments. We appreciate your input and hope to provide a better breakfast experience in the future. Sincerely,Hotel Management
par un voyageur
Publié le 21 août 2024 sur Expedia
The room was very clean
par un voyageur
Publié le 18 août 2024 sur Expedia
Way overpriced for what it offered. Continental breakfast was a joke and out of coffee both mornings. Location allows overpricing.
Commentaires de Gestion de l’hôtel
20 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Scott, Thank you for choosing us. Providing a clean and comfortable hotel experience is always our motto. However, we sincerely apologize for the issues that detracted from your comfort. We regret that our efforts to address these concerns fell short of your expectations. Please know that your feedback is valuable, and we will take steps to ensure a more peaceful environment for all guests in the future. Your remarks are vital and will help us in improving the guest's expectations as we move ahead. We will also address the room you were in to improve its condition. Sorry for letting you down. We hope to have the opportunity to provide you with a better experience should you choose to stay with us again. Sincerely, Hotel Management
par un voyageur
Publié le 10 août 2024 sur Expedia
No breakfast when we paid for it - offered a granola bar. Kitchenettes had no utensils or cups/plates.
Commentaires de Gestion de l’hôtel
11 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Thomas, Thank you for being our guest. Our goal is to ensure that all guests are well-informed about our hotel and amenities; therefore, we are sorry for any miscommunication that occurred on our end. To maintain cleanliness for all guests, we store the dishware at the front desk and are pleased to bring it to your suite upon request. Additionally, your feedback will be shared with the appropriate leaders so they are aware of our guests' wishes regarding breakfast choices, which will assist them in determining future options. We hope to have the opportunity to better your stay, should your travel plans bring you back to the city.Sincerely,Hotel Management
par un voyageur
Publié le 6 août 2024 sur Expedia
par un voyageur
Publié le 1 août 2024 sur Expedia
Limited dining and transportation
Commentaires de Gestion de l’hôtel
3 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Michael, Thank you for your feedback. We understand the importance of dining and transportation options for our guests. At Extended Stay America, we continuously strive to enhance our amenities to better serve you. Your input is invaluable as we work towards improving our offerings. We hope to provide a more convenient experience on your next visit.Sincerely,Hotel Management
par un voyageur
Publié le 1 août 2024 sur Expedia
Not a lot of dining options in surrounding area.
