Note fondée sur 338 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,5 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Property was within a half hour of Chicago and easy on easy off expressway. Exit with free parking…. Great night sleep, and even had breakfast.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Staff and Management of Holiday Inn Express, Gestion de l’hôtel
Thank you for taking time to rate your stay. We are so very happy that you were pleased. We hope to see you again whenever your travel plans bring you back to the Chicagoland area.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Great bed, very clean! Shower was hot and the coffee was good. Would re-book.
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Staff and Management of Holiday Inn Express, Gestion de l’hôtel
Thank you for taking the time to rate your stay. We are so very pleased, that you were happy with your accommodations. We hope to see you again, whenever travel plans bring you back to the Chicago area.
par un voyageur
Publié le 21 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 août 2024 par Staff and Management of Holiday Inn Express, Gestion de l’hôtel
We are so very sorry that your were not pleased with your stay. If you would like to provide further details we would welcome your communication. Guest comments allow us to grow. Thank you for taking the time to review your stay.
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Staff and Management of Holiday Inn Express, Gestion de l’hôtel
Thank you for taking the time to rate your stay. We appreciate it, and are very pleased that you were happy with your experience. We hope to see you again whenever your travel plans bring you back to the South Suburbs of Chicago.
par un voyageur
Publié le 16 août 2024 sur Expedia
I liked the food and the tranquility of the hotel.
Commentaires de Gestion de l’hôtel
16 août 2024 par Tammi DOS, Gestion de l’hôtel
Dear Luis,Thank you for your feedback, I'm glad you enjoyed your stay, the food and the tranquility. We appreciate your positive review and look forward to your return. Thank you for your business.
par un voyageur
Please refund
Publié le 11 août 2024 sur HotelsWe had a medical emergency and asked for a refund- hotel has not refunded us
Commentaires de Gestion de l’hôtel
13 août 2024 par Tammi DOS, Gestion de l’hôtel
Dear Sabine,Thank you for sharing your experience, I'm sorry to hear about your medical emergency. Quite often when booking 3rd party reservations we don't have total control of the reservations or refunds. If you allow me some time I will check into this and see what has happened. If I need further information, I will reach out on this platform to converse with you. Thank you.
par un voyageur
Publié le 10 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 août 2024 par Staff and Management of Holiday Inn Express, Gestion de l’hôtel
Thank you for taking the time to review your stay. We hope to see you again whenever your travel plans bring you back to the Chicago area.
par un voyageur
Publié le 8 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 août 2024 par Tammi DOS, Gestion de l’hôtel
Dear Terrie,Thank you for taking the time to share your thought with your fellow travelers. We obviously fell short in some aspect during your visit. With so many offerings for our guests it is disheartening to know every aspect was bad. We strive for the best in service and cleanliness, it is evident we fell short. If you would like to reach out to the hotel and let us know what specifically we could have done done better, this would help tremendously. Thank you again for your feedback.
par un voyageur
Awesome
Publié le 30 juill. 2024 sur HotelsIt was a very nice place.The pool Was warm and the kids had a great time.Clean rooms
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Staff & Management of Best Western NW Indiana Inn, Gestion de l’hôtel
Thank you for taking the time to rate your stay. We are so very happy that you were able to enjoy the amenities. We will be sure to let our staff know of your compliments. We hope to see you again whenever your travel plans bring you back to NW Indiana.
par un voyageur
Publié le 12 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Tammi- DOS, Gestion de l’hôtel
Dear Michael,Thank you for taking the time to respond to our survey. It appears that you had a pleasant experience with us, we would like to ask if you are in the area again, please stay with us and allow us to provide you with great service to get that perfect 10. Thank you again, be safe in your travels.
