Note fondée sur 903 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 oct. 2024
This is an old hotel. The HVAC system is a wall unit that was very noisy. The room was very tiny & there are not enough elevators. Location is the only positive.
Commentaires de Gestion de l’hôtel
30 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Geri, We apologize for not meeting all of your expectations with some aspects of your visit. Our standards are high, not only in service but also in maintaining the overall look and feel of our hotel, and we are pleased to say that we are in the process of completing our hotel's renovation. We would love to have you revisit and see these improvements firsthand the next time you are in the area.Sincerely,Hotel Lincoln Chicago
par un voyageur
Publié le 13 oct. 2024
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Management, Gestion de l’hôtel
Dear David, We are pleased your stay was enjoyable, and we want to thank you for your nice rating. All of us at Hotel Lincoln look forward to your next visit.Sincerely,Hotel Lincoln Chicago
par un voyageur
Publié le 26 août 2024 sur Hotels
Parking was a mess, it took 45 minutes to find a spot out front and then get my car checked in. Parking is an additional $70/ night that I would have preferred to know the cost up front. Room was large, but a bit on the dirty side. Couch was suspect so we didn’t sit on it
Commentaires de Gestion de l’hôtel
27 août 2024 par Hotel Lincoln Chicago, Gestion de l’hôtel
Dear Kory, Thank you for taking the time to share your experience with us. We apologize for the difficulty you experienced in finding a parking space. Our location is a popular destination, so parking spaces are in high demand from time to time. On your next visit, please know we will do our best to help you with this situation. We are also sorry if the parking fee came as a surprise during your stay. In the interest of transparency, we keep our website current with updated information and pricing so guests can see our parking rates before booking with us. We are also disappointed to learn that we may have overlooked a few issues in your room's preparation, and we sincerely apologize for the inconvenience. We have discussed this with our housekeeping staff, and steps are being taken to ensure this is not repeated. We hope you will consider staying with us again, as we would welcome the opportunity to restore your confidence in our hotel.Sincerely,Hotel Lincoln Chicago
par un voyageur
Publié le 23 août 2024 sur Hotels
All good. They got very busy. Parking very expensive. Like the lot owner is aware....
Commentaires de Gestion de l’hôtel
23 août 2024 par Hotel Lincoln Chicago, Gestion de l’hôtel
Dear Mark, We appreciate you taking the time to review your recent stay at Hotel Lincoln. We are glad you had a pleasant stay with us. However, we apologize for the frustrations you experienced during our peak season, and we want to thank you for your patience. We are always looking for opportunities to improve our guest experience, so we are grateful for your feedback. We also regret that you found our parking fee to be high. We review our pricing regularly to make sure that we are priced competitively. We hope to have the opportunity to better your stay, should your travel plans bring you back to the city again in the future.Sincerely,Hotel Lincoln Chicago
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par Hotel Lincoln Chicago, Gestion de l’hôtel
Dear David, On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. Thank you for sharing your feedback with us and we hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Sincerely,Hotel Lincoln Chicago
par un voyageur
Publié le 19 août 2024 sur Expedia
Originally booked for lake view got there and they said they overbooked lake view rooms. Our room was then a fire exit view with a wet spot in the floor. Overall very disappointed with my stay. The check in desk and rooftop are the only things that were nice.
Commentaires de Gestion de l’hôtel
21 août 2024 par Hotel Lincoln Chicago, Gestion de l’hôtel
Dear Amy, Please accept our apologies for the frustrations you experienced due to not receiving the room you booked. We try to make every effort to provide the accommodations requested based on availability; therefore, we regret not meeting your expectations. On a slightly positive note, we are glad you liked our rooftop and front desk staff. We value your feedback, and we hope you will return and stay with us again.Sincerely,Hotel Lincoln Chicago
par un voyageur
Publié le 19 août 2024 sur Expedia
In the middle of Lincoln Park with easy access to most things on the North Side
Commentaires de Gestion de l’hôtel
20 août 2024 par Management, Gestion de l’hôtel
Dear Justin, Thank you for your wonderful review of Hotel Lincoln! We are delighted our hotel was ideally located for everything you wanted to experience on this visit. We appreciate your business and hope to see you again whenever your travels bring you to Our area.Sincerely,Hotel Lincoln Chicago
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Management, Gestion de l’hôtel
Dear Andrea, We appreciate you taking the time to share your rating with fellow travelers online. It was a pleasure hosting your visit, and we look forward to welcoming you back to Hotel Lincoln.Sincerely,Hotel Lincoln Chicago
par un voyageur de chesterfield
Publié le 16 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 août 2024 par Hotel Lincoln Chicago, Gestion de l’hôtel
Dear Valerie, We are pleased to receive your generous rating for Hotel Lincoln. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Sincerely,Hotel Lincoln Chicago
par un voyageur
Publié le 16 août 2024 sur Expedia
The staff were nice, hotel rooms are dated and with one elevator not working getting to your floor anytime after 3 was challenging. The biggest issue was not having a mini fridge and limited fliers to get ice on. The location was nice but overpriced when actually seeing the room and facilities.
Commentaires de Gestion de l’hôtel
18 août 2024 par Hotel Lincoln Chicago, Gestion de l’hôtel
Dear Cynthia, Thank you for sharing your feedback with us. We are glad you liked our location and staff. However, we regret not meeting all of your expectations and apologize for the issues you faced with the elevators during your stay. We are sorry for the temporary inconvenience, and we will share your comments appropriately. We also apologize for the lack of amenities in your room, and we will address your concerns within the organization. We value your feedback and hope you will allow us an opportunity to regain your trust and provide you with the seamless stay you deserve.Sincerely,Hotel Lincoln Chicago
