Note fondée sur 96 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,2 Propreté de la chambre
2,6 Service et personnel
2,0 Confort de la chambre
2,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 sept. 2024 sur Expedia
The desk clerk was RUDE! DO NOT STAY HERE even if you have to sleep in your car. This hotel chain is the hotel version of the phone call and email SCAMS you avoid. I was ripped off for $200 when they wouldn’t answer the phone to provide directions and put me in the system as a no show. Then I wasn’t allowed to checkin! WORST COMPANY EVER!!!!!!!!!! I do not recommend… not even to a homeless person!
par un voyageur
Publié le 9 sept. 2024 sur Expedia
No dresser table microwave or refrigerator but it served it’s purpose
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Joey, Gestion de l’hôtel
Hi, Albert! Thank you for sharing this valuable feedback. We are striving to provide consistent services to our guests. Wishing you a wonderful day ahead. Regards, Joey
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Barbara, Gestion de l’hôtel
Hi, Galilea! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara
par un voyageur
Publié le 24 août 2024 sur Expedia
No hot water, room smelled, no outlet covers in the bathroom.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Noah, Gestion de l’hôtel
Hi, Mark! Please accept our sincere apologies for the disappointment caused. We agree that the lack of cleanliness is highly unacceptable. So we request you to please take this as an off case since we are thoroughly fixated over cleanliness and is one of our basic aspects under consideration to serve our guests with. Rest be assured, we have updated our team to take the required action immediately to resolve this issue. Have a great day ahead. Regards, Noah
par un voyageur
Publié le 18 août 2024 sur Expedia
Bad smell in the room and strong cigarette smell
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Lisa, Gestion de l’hôtel
We are sorry for the inconvenience caused to you, Luis! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Lisa
par un voyageur
Publié le 28 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Eva, Gestion de l’hôtel
Hi, Chauncey! Thank you very much for your wonderful rating. When we see visitors enjoying our services, it gives us tremendous satisfaction. Keep allowing us to host you and we will make every effort to keep this smile forever. Regards, Eva
par un voyageur
Publié le 25 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Barbara, Gestion de l’hôtel
Sorry for the inconvenience, Alicia! We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Barbara
par un voyageur
Publié le 17 juin 2024 sur Expedia
The place was just horrible. The carpet on the floor was torn up had holes in it. The bed was the worst it had so many lumps in it. My body was hurting so bad and then I asked Expedia for my money back and they refused. Expedia will not back Motels, I haven’t heard back from them since I will never do business with them again and will never do any hotels
Commentaires de Gestion de l’hôtel
20 juin 2024 par Joey, Gestion de l’hôtel
Hi, Tausha! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Joey
par un voyageur
Publié le 10 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 juin 2024 par Eva, Gestion de l’hôtel
Hi, Jan! We are sorry to see that you are not completely satisfied with the services. Be assured, we are striving day and night to make sure your future visits are nothing less than amazing. Regards, Eva
