Note fondée sur 928 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,8 Service et personnel
4,8 Confort de la chambre
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 sept. 2024 par N.J. , Gestion de l’hôtel
Thank you for taking the time to rate your experience with us! Your satisfaction is our top priority, and we're grateful for any opportunity to improve our services. If you have any additional feedback or comments regarding your stay, please don't hesitate to reach out. We hope to have the pleasure of hosting you again soon!
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Great staff
Commentaires de Gestion de l’hôtel
10 sept. 2024 par N.J. , Gestion de l’hôtel
Thank you for taking the time to rate your experience with us! We're thrilled to see that you've given us a perfect score of 5 out of 5. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations. If you have any additional feedback or comments in the future, please don't hesitate to reach out. We hope to have the pleasure of hosting you again soon!
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 sept. 2024 par N.J., Gestion de l’hôtel
Thank you for taking the time to rate your experience with us! We're thrilled to see that you've given us a perfect score of 5 out of 5. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations. If you have any additional feedback or comments in the future, please don't hesitate to reach out. We hope to have the pleasure of hosting you again soon!
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Amazing place to stay and walk around with ease
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par N.J. , Gestion de l’hôtel
Thank you for taking the time to rate your experience with us! We're thrilled to see that you've given us a perfect score of 10 out of 10. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations. If you have any additional feedback or comments in the future, please don't hesitate to reach out. We hope to have the pleasure of hosting you again soon!
par un voyageur
Publié le 27 août 2024 sur Expedia
Checked in on my birthday as I prepared to visit Wrigley Field for the first time. As a lifelong baseball fanatic since the early 70s this trip has always been a bucket list item. Thomas at the front desk made sure to offer early check in and even had champagne sent to the room. From start to finish the staff were helpful, considerate and accommodating.
Commentaires de Gestion de l’hôtel
30 août 2024 par Juli B. , Gestion de l’hôtel
Nick, it sounds like your visit to Wrigley Field was made even more memorable by the incredible service at the hotel! It’s wonderful that the hotel and Thomas played such a big part in making it unforgettable. We do hope to welcome you again in the future.
par un voyageur
Publié le 24 août 2024 sur Expedia
I am overly picky about cleanliness and odors. This hotel was perfect- not a trace of past people and decorated beautifully. Comfortable bed, nespresso machine in the room- delicious- extremely friendly and accommodating personnel. Kind of ruined every other hotel for me. Why can’t they all be Hotel Zachary?
Commentaires de Gestion de l’hôtel
30 août 2024 par Juli B. , Gestion de l’hôtel
Laura, we are thrilled to hear that we exceeded your expectations with the cleanliness of the hotel. We're do hope to host you again in the future.
par un voyageur
Publié le 24 août 2024 sur Expedia
I’ve stayed here before but this time they weren’t as accommodating. I also do not understand why they close the bar deck outside at 10:00 when we only have so many beautiful evenings to enjoy the outside. We came back to the hotel to enjoy a cocktail and the weather and they wouldn’t let us sit outside. That deck was the main reason we chose to stay there.
Commentaires de Gestion de l’hôtel
24 août 2024 par N.J. , Gestion de l’hôtel
Thank you for taking the time to rate and review your most recent experience at Hotel Zachary. Providing the highest level of service and hospitality is our top priority and I regret that we fell below your expectations this time. I appreciate your insights regarding our outdoor limitations in the bar and restaurant Alma. We have a duty to abide by the city of Chicago's noise ordinance that begins at 11pm nightly. While this may provide helpful context for the reasoning behind our hours, I completely understand your disappointment and apologize for any inconvenience it may have caused during your stay. Thank you again for your time and we hope to welcome you when your travels bring you back to Chicago!
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Hotel Zachary, Gestion de l’hôtel
Dear Tanya,On behalf of the entire hotel team, I want to thank you for taking the time to rate us. Knowing you had a good stay means a lot to us. Thank you again for taking the time to review us and we hope to welcome you again soon!
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Hotel Zachary, Gestion de l’hôtel
Dear Katherine, Thank you for taking the time rate us so kindly. It means a lot knowing our guest enjoyed their stay with us. Thank you again, and we hope to welcome you back soon!
