Note fondée sur 904 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,3 Service et personnel
2,7 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 août 2020 sur Hotels
par un voyageur
Publié le 13 août 2024 sur Expedia
AC was extremely loud and the pillows and bed were horrible. Spend the extra money and stay elsewhere.
Commentaires de Gestion de l’hôtel
21 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Alexander, Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Natalie #Team6
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Customer Care Team, Gestion de l’hôtel
Thank you very much for taking the time to share your feedback with us. It means a lot to us, and we truly hope that you had a great experience with us. If there are any areas where we can make improvements or if you have specific feedback you would like to share, please do not hesitate to contact us. We are looking forward to the opportunity to serve you again in the future!
par un voyageur
Publié le 11 août 2024 sur Expedia
Cool
Commentaires de Gestion de l’hôtel
16 août 2024 par Nancy Y., Gestion de l’hôtel
Thank you for positively rating your stay!!Nancy Y.#Team6
par un voyageur
Publié le 3 août 2024 sur Expedia
The tub was all stained up the toilet ran and ran and ran. The tile work in the bathroom. Looks like a one year-old did it every time you went out of the room and came back you had to have your key reprogrammed the lady at the front desk had no idea why it kept happening, but did nothing about it, the lightbulb outside of the door was blinking like a strobe light all night lol
Commentaires de Gestion de l’hôtel
8 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi George, We appreciate you taking the time to provide us with your feedback. We regret that your experience with us did not meet your expectations. Please accept our sincere apologies for any inconvenience this may have caused. Your concerns are of utmost importance to us, and we are fully dedicated to addressing them in a timely manner. To gain a better understanding of the specific issues you encountered, we kindly request that you reach out to us. Thank you for bringing these matters to our attention, and we look forward to the possibility of resolving them. Natalie #team6
par un voyageur
Publié le 2 août 2024 sur Expedia
I will only stay here as a last resort, to much noise to sleep.
people running around outside well past 1am.
Commentaires de Gestion de l’hôtel
8 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Terry, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again. Natalie #Team6
par un voyageur
Publié le 1 août 2024 sur Expedia
par un voyageur
Publié le 29 juill. 2024 sur Expedia
The room has a terrible smell of mildew, and the water pressure for the shower is extremely low.
Commentaires de Gestion de l’hôtel
2 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Jeanette, Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you. Natalie #Team6
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Dirty, rundown, holes in wall, smoke detector was broke, stunk like a dirty ashtray for a nonsmoking room. Zero soaps, 1 towel, and bed sheets were stained
Commentaires de Gestion de l’hôtel
2 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Erin, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Natalie #Team6
par un voyageur
Publié le 27 juill. 2024 sur Expedia
The place was clean and quiet but have not problem hiring thieves. I had a VR headset taken from the room and when i returned to get noone knew hiw it left the room. I will never stay there again. I suggest you do take any valuables to this location.
Commentaires de Gestion de l’hôtel
2 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Antonio, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you. Natalie #Team6
