Note fondée sur 459 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
2,8 sur 5
79 % des clients le recommandent
3,0 Propreté de la chambre
3,3 Service et personnel
3,0 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
1 sur 5
par un voyageur

Publié le 7 août 2024 sur Expedia
Did not like it Holes in the walls unsafe
Commentaires de Gestion de l’hôtel
8 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Traveler,Thank you for bringing these matters to our attention, and we look forward to the possibility of resolving them.Maz K.#Team6
3 sur 5
par un voyageur

It was okay

Publié le 5 août 2024 sur Hotels
It was fine for what it was. The staff was very nice. The floors felt sticky, the bed & pillows not so comfortable. When it rained how the rain fell on the window sill was a horrible noise. The bathroom was so small hard to get in and out of. But for the price - it was appropriate and accomplished what we needed. Was very easy to get to and to get out to places we needed to go.
1 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 3 août 2024 sur Expedia
3 sur 5
par un voyageur

Publié le 27 juill. 2024 sur Expedia
Very with the room. But a/c was loud.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Ray, Thank you for taking the time to share your experience with us. We appreciate your input and hope to provide a five-star experience for all our guests. If there is anything specific you feel we could improve upon, please do not hesitate to contact us.'Natalie #Team6
2 sur 5
par un voyageur

Publié le 22 juill. 2024 sur Expedia
Sheets were dirty
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Fredrick, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6
2 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 21 juill. 2024 sur Expedia
5 sur 5
par un voyageur

Publié le 16 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Tikina,Thank you for the perfect rating!Lilith#Team6
2 sur 5
par un voyageur de Windsor Heights

Publié le 13 juill. 2024 sur Expedia
Floors were very dirty. No light in the "suite" part of the room and literally just an empty room with two chairs and a tiny table. Very odd. Image of suite on the site showed loveseat, mini fridge, and microwave. None of those were here. Also an ash tray on the table even though it was a non-smoking room? At 3:30am loud music woke me up and it sounded like someone was having a rager.
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Jayne, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6
3 sur 5
par un voyageur

Publié le 9 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Nancy Y., Gestion de l’hôtel
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
3 sur 5
par un voyageur

Publié le 8 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Nancy Y., Gestion de l’hôtel
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6